15.03.2009 5:15:23 PM; Msg BackupLogfile:The system cannot find the file specified: C:\Program Files\SupportSpace\Support Platform\Logs\Workbench.Log; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:23 PM; Msg Command line parameter is /workbench:; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:23 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:23 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447, callType 0, CustomerDisplayName :c, lUid: 5570447; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:23 PM; Msg Create AppSingeltonHelperThread; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:23 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (1181128).; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:23 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:23 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4576 (SupportCenter.exe); tid 3600 (Unnamed thread); 15.03.2009 5:15:23 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:23 PM; Msg CWorkbenchDlg::CreateControlSite; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:23 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:23 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (723912).; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:27 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:29 PM; Msg Event found - eventID: 'SetTitle'; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:29 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:30 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:15:30 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:26:38 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447#; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 15.03.2009 5:26:38 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:26:38 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447#; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:26:50 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:26:50 PM; Msg Page is loaded correct for URL: javascript:false; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:27:03 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447#; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 15.03.2009 5:27:03 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:27:03 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447#; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:27:14 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447#; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 15.03.2009 5:27:14 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:27:14 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447#; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:27:24 PM; Msg Event found - eventID: 'closePage'; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:27:24 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447#; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 15.03.2009 5:27:24 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:27:24 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447#; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:27:24 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447#; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 15.03.2009 5:27:24 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:27:24 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570447#; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:27:24 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:27:24 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 5:27:24 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4576 (SupportCenter.exe); tid 1840 (Unnamed thread); 15.03.2009 6:26:19 PM; Msg Nothing to backup. LogFileSize is: 9519. MaxLogfileSize is: 20000000; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:19 PM; Msg Command line parameter is /workbench:; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:19 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:19 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478, callType 0, CustomerDisplayName :c, lUid: 5570478; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:19 PM; Msg Create AppSingeltonHelperThread; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:19 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (132420).; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:19 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:19 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3272 (SupportCenter.exe); tid 3860 (Unnamed thread); 15.03.2009 6:26:19 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:19 PM; Msg CWorkbenchDlg::CreateControlSite; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:19 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:19 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (264132).; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:21 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:22 PM; Msg Event found - eventID: 'SetTitle'; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:22 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:22 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:26:22 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:27:10 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:27:10 PM; Msg Page is loaded correct for URL: javascript:false; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:27:19 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478#; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 15.03.2009 6:27:19 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:27:19 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478#; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:28:09 PM; Msg Event found - eventID: 'closePage'; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:28:09 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478#; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 15.03.2009 6:28:09 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:28:09 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478#; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:28:09 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478#; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 15.03.2009 6:28:09 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:28:09 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570478#; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:28:09 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:28:09 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 15.03.2009 6:28:09 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 3272 (SupportCenter.exe); tid 3344 (Unnamed thread); 16.03.2009 9:23:21 AM; Msg Nothing to backup. LogFileSize is: 16967. MaxLogfileSize is: 20000000; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:21 AM; Msg Command line parameter is /workbench:; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:21 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:21 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548, callType 0, CustomerDisplayName :karolyn, lUid: 5570548; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:21 AM; Msg Create AppSingeltonHelperThread; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:21 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (197930).; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:21 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 1536 (SupportCenter.exe); tid 3028 (Unnamed thread); 16.03.2009 9:23:21 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:21 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:21 AM; Msg CWorkbenchDlg::CreateControlSite; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:21 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:21 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (788278).; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:24 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:25 AM; Msg Event found - eventID: 'SetTitle'; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:25 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:25 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:23:25 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:28:22 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548#; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 9:28:22 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:28:22 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548#; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:28:48 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:28:48 AM; Msg Page is loaded correct for URL: javascript:false; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:29:03 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548#; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 9:29:03 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:29:03 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548#; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:30:11 AM; Msg Event found - eventID: 'closePage'; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:30:11 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548#; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 9:30:11 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:30:11 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548#; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:30:11 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548#; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 9:30:11 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:30:11 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570548#; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:30:11 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:30:11 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:30:11 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 1536 (SupportCenter.exe); tid 320 (Unnamed thread); 16.03.2009 9:53:07 AM; Msg Nothing to backup. LogFileSize is: 25396. MaxLogfileSize is: 20000000; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:07 AM; Msg Command line parameter is /workbench:; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:07 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:07 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557, callType 0, CustomerDisplayName :Ivan, lUid: 5570557; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:07 AM; Msg Create AppSingeltonHelperThread; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:07 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (197930).; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:07 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:07 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:07 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3920 (SupportCenter.exe); tid 276 (Unnamed thread); 16.03.2009 9:53:07 AM; Msg CWorkbenchDlg::CreateControlSite; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:07 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:07 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (2556916).; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:09 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:10 AM; Msg Event found - eventID: 'SetTitle'; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:10 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:10 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 9:53:10 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:13:58 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557#; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:13:58 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:13:58 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557#; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:14:26 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:14:26 AM; Msg Page is loaded correct for URL: javascript:false; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:15:40 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557#; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:15:40 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:15:40 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557#; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:16:05 AM; Msg Event found - eventID: 'closePage'; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:16:05 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557#; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:16:05 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:16:05 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557#; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:16:05 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557#; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:16:05 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:16:05 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570557#; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:16:05 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:16:05 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 10:16:05 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 3920 (SupportCenter.exe); tid 3152 (Unnamed thread); 16.03.2009 2:23:40 PM; Msg Nothing to backup. LogFileSize is: 33874. MaxLogfileSize is: 20000000; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:40 PM; Msg Command line parameter is /workbench:; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:40 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:40 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640, callType 0, CustomerDisplayName :David, lUid: 5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:40 PM; Msg Create AppSingeltonHelperThread; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:40 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (197930).; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:40 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:40 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4152 (SupportCenter.exe); tid 4072 (Unnamed thread); 16.03.2009 2:23:40 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:40 PM; Msg CWorkbenchDlg::CreateControlSite; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:40 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:40 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (4982968).; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:43 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:44 PM; Msg Event found - eventID: 'SetTitle'; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:44 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:44 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:23:44 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:34:28 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 2:34:28 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:34:28 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:34:30 PM; Msg Nothing to backup. LogFileSize is: 38189. MaxLogfileSize is: 20000000; pid 5848 (SupportCenter.exe); tid 5724 (Unnamed thread); 16.03.2009 2:34:30 PM; Msg Command line parameter is /workbench:; pid 5848 (SupportCenter.exe); tid 5724 (Unnamed thread); 16.03.2009 2:34:30 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5848 (SupportCenter.exe); tid 5724 (Unnamed thread); 16.03.2009 2:34:30 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570641, callType 0, CustomerDisplayName :trisha, lUid: 5570641; pid 5848 (SupportCenter.exe); tid 5724 (Unnamed thread); 16.03.2009 2:34:30 PM; Msg Notify singelton application and close handle...; pid 5848 (SupportCenter.exe); tid 5724 (Unnamed thread); 16.03.2009 2:34:30 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 4152 (SupportCenter.exe); tid 4072 (Unnamed thread); 16.03.2009 2:34:30 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 4152 (SupportCenter.exe); tid 4072 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 16.03.2009 2:34:30 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4152 (SupportCenter.exe); tid 4072 (Unnamed thread); 16.03.2009 2:34:30 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (4982968).; pid 5848 (SupportCenter.exe); tid 5724 (Unnamed thread); 16.03.2009 2:34:30 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5848 (SupportCenter.exe); tid 5724 (Unnamed thread); 16.03.2009 2:34:30 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5848 (SupportCenter.exe); tid 5724 (Unnamed thread); 16.03.2009 2:34:30 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5570641' ; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:34:57 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:34:57 PM; Msg Page is loaded correct for URL: javascript:false; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:35:05 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 2:35:05 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:35:05 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:39:14 PM; Msg Nothing to backup. LogFileSize is: 41901. MaxLogfileSize is: 20000000; pid 5976 (SupportCenter.exe); tid 5816 (Unnamed thread); 16.03.2009 2:39:14 PM; Msg Command line parameter is /workbench:; pid 5976 (SupportCenter.exe); tid 5816 (Unnamed thread); 16.03.2009 2:39:14 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5976 (SupportCenter.exe); tid 5816 (Unnamed thread); 16.03.2009 2:39:14 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570644, callType 0, CustomerDisplayName :David, lUid: 5570644; pid 5976 (SupportCenter.exe); tid 5816 (Unnamed thread); 16.03.2009 2:39:14 PM; Msg Notify singelton application and close handle...; pid 5976 (SupportCenter.exe); tid 5816 (Unnamed thread); 16.03.2009 2:39:14 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 4152 (SupportCenter.exe); tid 4072 (Unnamed thread); 16.03.2009 2:39:14 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5976 (SupportCenter.exe); tid 5816 (Unnamed thread); 16.03.2009 2:39:14 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 4152 (SupportCenter.exe); tid 4072 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 16.03.2009 2:39:14 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5976 (SupportCenter.exe); tid 5816 (Unnamed thread); 16.03.2009 2:39:14 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4152 (SupportCenter.exe); tid 4072 (Unnamed thread); 16.03.2009 2:39:14 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5570644' ; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:41:12 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 2:41:12 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:41:12 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:41:24 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:41:24 PM; Msg Page is loaded correct for URL: javascript:false; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:41:43 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 2:41:43 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:41:43 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:44:00 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 2:44:00 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:44:00 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:44:44 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:44:44 PM; Msg Page is loaded correct for URL: javascript:false; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:45:04 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 2:45:04 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:45:04 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:45:18 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 2:45:18 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:45:18 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:45:18 PM; Msg Event found - eventID: 'closePage'; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:45:18 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 2:45:18 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:45:18 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570640#; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:45:18 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:45:18 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 2:45:19 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4152 (SupportCenter.exe); tid 204 (Unnamed thread); 16.03.2009 3:02:43 PM; Msg Nothing to backup. LogFileSize is: 51583. MaxLogfileSize is: 20000000; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:43 PM; Msg Command line parameter is /workbench:; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:43 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:43 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658, callType 0, CustomerDisplayName :Donald, lUid: 5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:43 PM; Msg Create AppSingeltonHelperThread; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:43 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (197930).; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:43 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:43 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 160 (SupportCenter.exe); tid 2536 (Unnamed thread); 16.03.2009 3:02:43 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:43 PM; Msg CWorkbenchDlg::CreateControlSite; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:43 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:43 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (1313496).; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:46 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:46 PM; Msg Event found - eventID: 'SetTitle'; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:46 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:47 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:02:47 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:52:06 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:52:06 PM; Msg Page is loaded correct for URL: javascript:false; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:52:29 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 3:52:29 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:52:29 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:52:34 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 3:52:34 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 3:52:34 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:51:30 PM; Msg Nothing to backup. LogFileSize is: 57402. MaxLogfileSize is: 20000000; pid 1548 (SupportCenter.exe); tid 6068 (Unnamed thread); 16.03.2009 4:51:30 PM; Msg Command line parameter is /workbench:; pid 1548 (SupportCenter.exe); tid 6068 (Unnamed thread); 16.03.2009 4:51:30 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 1548 (SupportCenter.exe); tid 6068 (Unnamed thread); 16.03.2009 4:51:30 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570696, callType 0, CustomerDisplayName :Donald, lUid: 5570696; pid 1548 (SupportCenter.exe); tid 6068 (Unnamed thread); 16.03.2009 4:51:30 PM; Msg Notify singelton application and close handle...; pid 1548 (SupportCenter.exe); tid 6068 (Unnamed thread); 16.03.2009 4:51:30 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (1313496).; pid 1548 (SupportCenter.exe); tid 6068 (Unnamed thread); 16.03.2009 4:51:30 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 160 (SupportCenter.exe); tid 2536 (Unnamed thread); 16.03.2009 4:51:30 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 1548 (SupportCenter.exe); tid 6068 (Unnamed thread); 16.03.2009 4:51:30 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 160 (SupportCenter.exe); tid 2536 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 16.03.2009 4:51:30 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 1548 (SupportCenter.exe); tid 6068 (Unnamed thread); 16.03.2009 4:51:30 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 160 (SupportCenter.exe); tid 2536 (Unnamed thread); 16.03.2009 4:51:30 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5570696' ; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:54:29 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 4:54:29 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:54:29 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:55:27 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:55:27 PM; Msg Page is loaded correct for URL: javascript:false; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:55:44 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 4:55:44 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:55:44 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:57:08 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 4:57:08 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:57:08 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:57:25 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 4:57:25 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:57:25 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:58:00 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 4:58:00 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:58:00 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:58:01 PM; Msg Event found - eventID: 'closePage'; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:58:01 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 4:58:01 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:58:01 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570658#; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:58:01 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:58:01 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 4:58:01 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 160 (SupportCenter.exe); tid 4244 (Unnamed thread); 16.03.2009 9:33:05 PM; Msg Nothing to backup. LogFileSize is: 66735. MaxLogfileSize is: 20000000; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:05 PM; Msg Command line parameter is /workbench:; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:05 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:05 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768, callType 0, CustomerDisplayName :Vanessa, lUid: 5570768; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:05 PM; Msg Create AppSingeltonHelperThread; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:05 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (197930).; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:05 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5976 (SupportCenter.exe); tid 4524 (Unnamed thread); 16.03.2009 9:33:05 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:05 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:05 PM; Msg CWorkbenchDlg::CreateControlSite; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:05 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:05 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (1050486).; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:08 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:09 PM; Msg Event found - eventID: 'SetTitle'; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:09 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:09 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:33:09 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:40:56 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768#; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 9:40:56 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:40:56 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768#; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:41:33 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:41:33 PM; Msg Page is loaded correct for URL: javascript:false; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:42:12 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768#; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 9:42:12 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:42:12 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768#; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:43:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768#; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 9:43:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:43:32 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768#; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:43:32 PM; Msg Event found - eventID: 'closePage'; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:43:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768#; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 9:43:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:43:32 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570768#; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:43:32 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:43:32 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:43:32 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 5976 (SupportCenter.exe); tid 3792 (Unnamed thread); 16.03.2009 9:48:36 PM; Msg Nothing to backup. LogFileSize is: 75199. MaxLogfileSize is: 20000000; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:36 PM; Msg Command line parameter is /workbench:; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:36 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:36 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769, callType 0, CustomerDisplayName :Mark, lUid: 5570769; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:36 PM; Msg Create AppSingeltonHelperThread; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:36 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (197930).; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:36 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:36 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4172 (SupportCenter.exe); tid 5252 (Unnamed thread); 16.03.2009 9:48:36 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:36 PM; Msg CWorkbenchDlg::CreateControlSite; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:36 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:36 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (2556654).; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:39 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:40 PM; Msg Event found - eventID: 'SetTitle'; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:40 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:40 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 9:48:40 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:03:37 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769#; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:03:37 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:03:37 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769#; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:04:04 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:04:04 PM; Msg Page is loaded correct for URL: javascript:false; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:04:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769#; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:04:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:04:32 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769#; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:05:06 PM; Msg Event found - eventID: 'closePage'; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:05:06 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769#; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:05:06 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:05:06 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769#; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:05:06 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769#; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:05:06 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:05:06 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570769#; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:05:06 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:05:06 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:05:06 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4172 (SupportCenter.exe); tid 4156 (Unnamed thread); 16.03.2009 10:11:05 PM; Msg Nothing to backup. LogFileSize is: 83678. MaxLogfileSize is: 20000000; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:05 PM; Msg Command line parameter is /workbench:; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:05 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:05 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770, callType 0, CustomerDisplayName :Don, lUid: 5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:05 PM; Msg Create AppSingeltonHelperThread; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:05 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (197930).; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:05 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:05 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5516 (SupportCenter.exe); tid 3800 (Unnamed thread); 16.03.2009 10:11:05 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:05 PM; Msg CWorkbenchDlg::CreateControlSite; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:05 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:05 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (394936).; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:08 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:09 PM; Msg Event found - eventID: 'SetTitle'; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:09 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:09 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:11:09 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:18:27 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:18:27 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:18:27 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:18:37 PM; Msg Nothing to backup. LogFileSize is: 88029. MaxLogfileSize is: 20000000; pid 5872 (SupportCenter.exe); tid 2456 (Unnamed thread); 16.03.2009 10:18:37 PM; Msg Command line parameter is /workbench:; pid 5872 (SupportCenter.exe); tid 2456 (Unnamed thread); 16.03.2009 10:18:37 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5872 (SupportCenter.exe); tid 2456 (Unnamed thread); 16.03.2009 10:18:37 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570771, callType 0, CustomerDisplayName :Alejandro, lUid: 5570771; pid 5872 (SupportCenter.exe); tid 2456 (Unnamed thread); 16.03.2009 10:18:37 PM; Msg Notify singelton application and close handle...; pid 5872 (SupportCenter.exe); tid 2456 (Unnamed thread); 16.03.2009 10:18:37 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 5516 (SupportCenter.exe); tid 3800 (Unnamed thread); 16.03.2009 10:18:37 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 5516 (SupportCenter.exe); tid 3800 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 16.03.2009 10:18:37 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5516 (SupportCenter.exe); tid 3800 (Unnamed thread); 16.03.2009 10:18:37 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (394936).; pid 5872 (SupportCenter.exe); tid 2456 (Unnamed thread); 16.03.2009 10:18:37 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5872 (SupportCenter.exe); tid 2456 (Unnamed thread); 16.03.2009 10:18:37 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5872 (SupportCenter.exe); tid 2456 (Unnamed thread); 16.03.2009 10:18:37 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5570771' ; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:18:57 PM; Msg Nothing to backup. LogFileSize is: 90252. MaxLogfileSize is: 20000000; pid 5080 (SupportCenter.exe); tid 4940 (Unnamed thread); 16.03.2009 10:18:57 PM; Msg Command line parameter is /workbench:; pid 5080 (SupportCenter.exe); tid 4940 (Unnamed thread); 16.03.2009 10:18:57 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5080 (SupportCenter.exe); tid 4940 (Unnamed thread); 16.03.2009 10:18:57 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570772, callType 0, CustomerDisplayName :Alejandro, lUid: 5570772; pid 5080 (SupportCenter.exe); tid 4940 (Unnamed thread); 16.03.2009 10:18:57 PM; Msg Notify singelton application and close handle...; pid 5080 (SupportCenter.exe); tid 4940 (Unnamed thread); 16.03.2009 10:18:57 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 5516 (SupportCenter.exe); tid 3800 (Unnamed thread); 16.03.2009 10:18:57 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (394936).; pid 5080 (SupportCenter.exe); tid 4940 (Unnamed thread); 16.03.2009 10:18:57 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 5516 (SupportCenter.exe); tid 3800 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 16.03.2009 10:18:57 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5080 (SupportCenter.exe); tid 4940 (Unnamed thread); 16.03.2009 10:18:57 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5516 (SupportCenter.exe); tid 3800 (Unnamed thread); 16.03.2009 10:18:57 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5080 (SupportCenter.exe); tid 4940 (Unnamed thread); 16.03.2009 10:18:57 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5570772' ; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:19:03 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:19:03 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:19:03 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:19:25 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:19:25 PM; Msg Page is loaded correct for URL: javascript:false; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:19:42 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:19:42 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:19:42 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:37:07 PM; Msg Nothing to backup. LogFileSize is: 95000. MaxLogfileSize is: 20000000; pid 5364 (SupportCenter.exe); tid 6072 (Unnamed thread); 16.03.2009 10:37:07 PM; Msg Command line parameter is /workbench:; pid 5364 (SupportCenter.exe); tid 6072 (Unnamed thread); 16.03.2009 10:37:07 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5364 (SupportCenter.exe); tid 6072 (Unnamed thread); 16.03.2009 10:37:07 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570780, callType 0, CustomerDisplayName :Jennifer, lUid: 5570780; pid 5364 (SupportCenter.exe); tid 6072 (Unnamed thread); 16.03.2009 10:37:07 PM; Msg Notify singelton application and close handle...; pid 5364 (SupportCenter.exe); tid 6072 (Unnamed thread); 16.03.2009 10:37:07 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (394936).; pid 5364 (SupportCenter.exe); tid 6072 (Unnamed thread); 16.03.2009 10:37:07 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 5516 (SupportCenter.exe); tid 3800 (Unnamed thread); 16.03.2009 10:37:07 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5364 (SupportCenter.exe); tid 6072 (Unnamed thread); 16.03.2009 10:37:07 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 5516 (SupportCenter.exe); tid 3800 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 16.03.2009 10:37:07 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5364 (SupportCenter.exe); tid 6072 (Unnamed thread); 16.03.2009 10:37:07 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5516 (SupportCenter.exe); tid 3800 (Unnamed thread); 16.03.2009 10:37:07 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5570780' ; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:52:10 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:52:10 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:52:10 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:54:55 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:54:55 PM; Msg Page is loaded correct for URL: javascript:false; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:55:27 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:55:27 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:55:27 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:58:04 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:58:04 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:58:04 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:58:21 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:58:21 PM; Msg Page is loaded correct for URL: javascript:false; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:58:59 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:58:59 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:58:59 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:59:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:59:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:59:32 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:59:32 PM; Msg Event found - eventID: 'closePage'; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:59:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 16.03.2009 10:59:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:59:32 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570770#; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:59:32 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:59:32 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 16.03.2009 10:59:33 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 5516 (SupportCenter.exe); tid 2224 (Unnamed thread); 17.03.2009 7:40:54 PM; Msg Nothing to backup. LogFileSize is: 104901. MaxLogfileSize is: 20000000; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:40:54 PM; Msg Command line parameter is /workbench:; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:40:54 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:40:54 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937, callType 0, CustomerDisplayName :Amanda, lUid: 5570937; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:40:54 PM; Msg Create AppSingeltonHelperThread; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:40:54 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (66306).; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:40:54 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4632 (SupportCenter.exe); tid 3236 (Unnamed thread); 17.03.2009 7:40:54 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:40:54 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:40:54 PM; Msg CWorkbenchDlg::CreateControlSite; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:40:54 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:40:54 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (4130798).; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:40:59 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:41:00 PM; Msg Event found - eventID: 'SetTitle'; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:41:00 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:41:00 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:41:00 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:44:15 PM; Msg Nothing to backup. LogFileSize is: 108228. MaxLogfileSize is: 20000000; pid 5596 (SupportCenter.exe); tid 1360 (Unnamed thread); 17.03.2009 7:44:15 PM; Msg Command line parameter is /workbench:; pid 5596 (SupportCenter.exe); tid 1360 (Unnamed thread); 17.03.2009 7:44:15 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5596 (SupportCenter.exe); tid 1360 (Unnamed thread); 17.03.2009 7:44:15 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570940, callType 0, CustomerDisplayName :Shayla, lUid: 5570940; pid 5596 (SupportCenter.exe); tid 1360 (Unnamed thread); 17.03.2009 7:44:15 PM; Msg Notify singelton application and close handle...; pid 5596 (SupportCenter.exe); tid 1360 (Unnamed thread); 17.03.2009 7:44:15 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (4130798).; pid 5596 (SupportCenter.exe); tid 1360 (Unnamed thread); 17.03.2009 7:44:15 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 4632 (SupportCenter.exe); tid 3236 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 17.03.2009 7:44:15 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5596 (SupportCenter.exe); tid 1360 (Unnamed thread); 17.03.2009 7:44:15 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4632 (SupportCenter.exe); tid 3236 (Unnamed thread); 17.03.2009 7:44:15 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5596 (SupportCenter.exe); tid 1360 (Unnamed thread); 17.03.2009 7:44:15 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5570940' ; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:59:23 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937#; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 17.03.2009 7:59:23 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 7:59:23 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937#; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:00:02 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:00:02 PM; Msg Page is loaded correct for URL: javascript:false; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:00:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937#; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 17.03.2009 8:00:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:00:32 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937#; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:01:39 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937#; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 17.03.2009 8:01:39 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:01:39 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937#; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:02:12 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:02:12 PM; Msg Page is loaded correct for URL: javascript:false; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:03:40 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937#; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 17.03.2009 8:03:40 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:03:40 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937#; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:03:54 PM; Msg Event found - eventID: 'closePage'; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:03:54 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937#; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 17.03.2009 8:03:54 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:03:54 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937#; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:03:54 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937#; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 17.03.2009 8:03:54 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:03:54 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570937#; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:03:54 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:03:54 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 17.03.2009 8:03:54 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4632 (SupportCenter.exe); tid 1248 (Unnamed thread); 18.03.2009 7:27:51 AM; Msg Nothing to backup. LogFileSize is: 117904. MaxLogfileSize is: 20000000; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:51 AM; Msg Command line parameter is /workbench:; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:51 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:51 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986, callType 0, CustomerDisplayName :raghuram, lUid: 5570986; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:51 AM; Msg Create AppSingeltonHelperThread; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:51 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (66306).; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:51 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:51 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4312 (SupportCenter.exe); tid 2068 (Unnamed thread); 18.03.2009 7:27:51 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:51 AM; Msg CWorkbenchDlg::CreateControlSite; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:51 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:51 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (395798).; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:54 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:55 AM; Msg Event found - eventID: 'SetTitle'; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:55 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:55 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:27:55 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:43:10 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986#; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 7:43:10 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:43:10 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986#; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:43:42 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:43:42 AM; Msg Page is loaded correct for URL: javascript:false; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:44:38 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986#; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 7:44:38 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:44:38 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986#; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:44:45 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986#; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 7:44:45 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:44:45 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986#; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:45:02 AM; Msg Event found - eventID: 'closePage'; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:45:02 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986#; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 7:45:02 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:45:02 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986#; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:45:02 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986#; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 7:45:02 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:45:02 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570986#; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:45:02 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:45:02 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 7:45:02 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4312 (SupportCenter.exe); tid 1884 (Unnamed thread); 18.03.2009 8:54:18 AM; Msg Nothing to backup. LogFileSize is: 127376. MaxLogfileSize is: 20000000; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:18 AM; Msg Command line parameter is /workbench:; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:18 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:18 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570990, callType 0, CustomerDisplayName :Greg, lUid: 5570990; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:18 AM; Msg Create AppSingeltonHelperThread; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:18 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (66306).; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:18 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:18 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4560 (SupportCenter.exe); tid 3108 (Unnamed thread); 18.03.2009 8:54:18 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:18 AM; Msg CWorkbenchDlg::CreateControlSite; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:18 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:18 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (2361910).; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:21 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570990; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:21 AM; Msg Event found - eventID: 'SetTitle'; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:21 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:22 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570990; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 8:54:22 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570990; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 9:02:04 AM; Msg Nothing to backup. LogFileSize is: 130701. MaxLogfileSize is: 20000000; pid 4720 (SupportCenter.exe); tid 4528 (Unnamed thread); 18.03.2009 9:02:04 AM; Msg Command line parameter is /workbench:; pid 4720 (SupportCenter.exe); tid 4528 (Unnamed thread); 18.03.2009 9:02:04 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4720 (SupportCenter.exe); tid 4528 (Unnamed thread); 18.03.2009 9:02:04 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570993, callType 0, CustomerDisplayName :Jamahl, lUid: 5570993; pid 4720 (SupportCenter.exe); tid 4528 (Unnamed thread); 18.03.2009 9:02:04 AM; Msg Notify singelton application and close handle...; pid 4720 (SupportCenter.exe); tid 4528 (Unnamed thread); 18.03.2009 9:02:04 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (2361910).; pid 4720 (SupportCenter.exe); tid 4528 (Unnamed thread); 18.03.2009 9:02:04 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 4560 (SupportCenter.exe); tid 3108 (Unnamed thread); 18.03.2009 9:02:04 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4720 (SupportCenter.exe); tid 4528 (Unnamed thread); 18.03.2009 9:02:04 AM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 4560 (SupportCenter.exe); tid 3108 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 18.03.2009 9:02:04 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4720 (SupportCenter.exe); tid 4528 (Unnamed thread); 18.03.2009 9:02:04 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4560 (SupportCenter.exe); tid 3108 (Unnamed thread); 18.03.2009 9:02:04 AM; Msg CWorkbenchDlg::OnNewSupportSession called '5570993' ; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 9:13:47 AM; Msg Event found - eventID: 'closePage'; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 9:13:47 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 9:13:47 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 9:13:47 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4560 (SupportCenter.exe); tid 1744 (Unnamed thread); 18.03.2009 9:13:53 AM; Msg Nothing to backup. LogFileSize is: 133514. MaxLogfileSize is: 20000000; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:53 AM; Msg Command line parameter is /workbench:; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:53 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:53 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996, callType 0, CustomerDisplayName :Greg, lUid: 5570996; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:53 AM; Msg Create AppSingeltonHelperThread; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:53 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (66306).; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:53 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:53 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 6032 (SupportCenter.exe); tid 1632 (Unnamed thread); 18.03.2009 9:13:53 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:53 AM; Msg CWorkbenchDlg::CreateControlSite; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:53 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:53 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (395900).; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:56 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:57 AM; Msg Event found - eventID: 'SetTitle'; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:57 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:57 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:13:57 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:23:18 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:23:18 AM; Msg Page is loaded correct for URL: javascript:false; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:23:30 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 9:23:30 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:23:30 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:42:30 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 9:42:30 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 9:42:30 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 10:09:46 AM; Msg Event found - eventID: 'closePage'; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 10:09:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 10:09:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 10:09:46 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 10:09:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 10:09:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 10:09:46 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 10:09:46 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 10:09:46 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 10:09:46 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 6032 (SupportCenter.exe); tid 5952 (Unnamed thread); 18.03.2009 11:13:08 AM; Msg Nothing to backup. LogFileSize is: 141984. MaxLogfileSize is: 20000000; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:08 AM; Msg Command line parameter is /workbench:; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:08 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:08 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020, callType 0, CustomerDisplayName :David, lUid: 5571020; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:08 AM; Msg Create AppSingeltonHelperThread; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:08 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (66306).; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:08 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:08 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5056 (SupportCenter.exe); tid 3160 (Unnamed thread); 18.03.2009 11:13:08 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:08 AM; Msg CWorkbenchDlg::CreateControlSite; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:08 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:08 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (723536).; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:10 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:11 AM; Msg Event found - eventID: 'SetTitle'; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:11 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:12 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:13:12 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:33:37 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020#; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 11:33:37 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:33:37 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020#; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:33:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:33:46 AM; Msg Page is loaded correct for URL: javascript:false; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:34:00 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020#; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 11:34:00 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:34:00 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020#; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:34:05 AM; Msg Event found - eventID: 'closePage'; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:34:05 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020#; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 11:34:05 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:34:05 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020#; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:34:06 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020#; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 11:34:06 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:34:06 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571020#; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:34:06 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:34:06 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 11:34:06 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 5056 (SupportCenter.exe); tid 5660 (Unnamed thread); 18.03.2009 12:40:08 PM; Msg Nothing to backup. LogFileSize is: 150480. MaxLogfileSize is: 20000000; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:09 PM; Msg Command line parameter is /workbench:; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:09 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:09 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996, callType 0, CustomerDisplayName :Greg, lUid: 5570996; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:09 PM; Msg Create AppSingeltonHelperThread; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:09 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (66306).; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:09 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:09 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 884 (SupportCenter.exe); tid 4360 (Unnamed thread); 18.03.2009 12:40:09 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:09 PM; Msg CWorkbenchDlg::CreateControlSite; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:09 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:09 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (1246248).; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:11 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:12 PM; Msg Event found - eventID: 'SetTitle'; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:12 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:12 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:40:12 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:45:07 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 12:45:07 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:45:07 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:45:34 PM; Msg Event found - eventID: 'closePage'; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:45:34 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 12:45:34 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:45:34 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:45:34 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 18.03.2009 12:45:34 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:45:34 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5570996#; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:45:34 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:45:34 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 18.03.2009 12:45:34 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 884 (SupportCenter.exe); tid 2304 (Unnamed thread); 19.03.2009 6:46:35 AM; Msg Nothing to backup. LogFileSize is: 157432. MaxLogfileSize is: 20000000; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:35 AM; Msg Command line parameter is /workbench:; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:35 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:35 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182, callType 0, CustomerDisplayName :Brian, lUid: 5571182; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:35 AM; Msg Create AppSingeltonHelperThread; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:35 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (66306).; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:35 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:35 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:35 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4516 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 6:46:35 AM; Msg CWorkbenchDlg::CreateControlSite; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:36 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:36 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (5441700).; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:40 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:40 AM; Msg Event found - eventID: 'SetTitle'; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:40 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:41 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:46:41 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:55:01 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182#; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 6:55:01 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:55:01 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182#; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:55:17 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:55:17 AM; Msg Page is loaded correct for URL: javascript:false; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:56:03 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182#; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 6:56:03 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:56:03 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182#; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:56:15 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182#; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 6:56:15 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:56:15 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182#; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:56:19 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182#; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 6:56:19 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:56:19 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182#; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:57:43 AM; Msg Event found - eventID: 'closePage'; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:57:43 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182#; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 6:57:43 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:57:43 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182#; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:57:43 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182#; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 6:57:43 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:57:43 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571182#; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:57:43 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:57:43 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 6:57:43 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4516 (SupportCenter.exe); tid 484 (Unnamed thread); 19.03.2009 7:00:48 AM; Msg Nothing to backup. LogFileSize is: 167870. MaxLogfileSize is: 20000000; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:48 AM; Msg Command line parameter is /workbench:; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:48 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:48 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571183, callType 0, CustomerDisplayName :tony, lUid: 5571183; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:48 AM; Msg Create AppSingeltonHelperThread; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:48 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (66306).; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:48 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:48 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4580 (SupportCenter.exe); tid 4484 (Unnamed thread); 19.03.2009 7:00:48 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:48 AM; Msg CWorkbenchDlg::CreateControlSite; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:48 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:48 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (2820942).; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:51 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571183; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:52 AM; Msg Event found - eventID: 'SetTitle'; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:52 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:52 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571183; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:00:52 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571183; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:11:37 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571183#; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:11:37 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571183; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:11:37 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571183#; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:11:56 AM; Msg Event found - eventID: 'closePage'; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:11:56 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571183#; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:11:56 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571183; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:11:56 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571183#; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:11:56 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:11:56 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:11:56 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4580 (SupportCenter.exe); tid 2344 (Unnamed thread); 19.03.2009 7:18:20 AM; Msg Nothing to backup. LogFileSize is: 173814. MaxLogfileSize is: 20000000; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:20 AM; Msg Command line parameter is /workbench:; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:20 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:20 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185, callType 0, CustomerDisplayName :tony, lUid: 5571185; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:20 AM; Msg Create AppSingeltonHelperThread; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:20 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (66306).; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:20 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3296 (SupportCenter.exe); tid 5492 (Unnamed thread); 19.03.2009 7:18:20 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:20 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:20 AM; Msg CWorkbenchDlg::CreateControlSite; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:20 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (2098488).; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:23 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:24 AM; Msg Event found - eventID: 'SetTitle'; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:24 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:24 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:18:24 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:27:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185#; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:27:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:27:46 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185#; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:27:57 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:27:57 AM; Msg Page is loaded correct for URL: javascript:false; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:28:33 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185#; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:28:33 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:28:33 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185#; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:28:46 AM; Msg Event found - eventID: 'closePage'; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:28:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185#; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:28:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:28:46 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185#; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:28:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185#; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:28:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:28:46 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571185#; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:28:46 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:28:46 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:28:46 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 3296 (SupportCenter.exe); tid 4256 (Unnamed thread); 19.03.2009 7:50:11 AM; Msg Nothing to backup. LogFileSize is: 182275. MaxLogfileSize is: 20000000; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:11 AM; Msg Command line parameter is /workbench:; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:11 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:11 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192, callType 0, CustomerDisplayName :Greg, lUid: 5571192; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:11 AM; Msg Create AppSingeltonHelperThread; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:11 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (66306).; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:11 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:11 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4708 (SupportCenter.exe); tid 2260 (Unnamed thread); 19.03.2009 7:50:11 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:11 AM; Msg CWorkbenchDlg::CreateControlSite; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:11 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:11 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (2098798).; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:14 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:15 AM; Msg Event found - eventID: 'SetTitle'; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:15 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:15 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:50:15 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:53:34 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192#; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:53:34 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:53:34 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192#; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:53:59 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:53:59 AM; Msg Page is loaded correct for URL: javascript:false; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:54:01 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192#; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:54:01 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:54:01 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192#; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:54:14 AM; Msg Event found - eventID: 'closePage'; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:54:14 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192#; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:54:14 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:54:14 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192#; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:54:14 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192#; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:54:14 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:54:14 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571192#; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:54:14 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:54:14 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 7:54:14 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4708 (SupportCenter.exe); tid 1356 (Unnamed thread); 19.03.2009 8:02:28 AM; Msg Nothing to backup. LogFileSize is: 190736. MaxLogfileSize is: 20000000; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:28 AM; Msg Command line parameter is /workbench:; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:28 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:28 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196, callType 0, CustomerDisplayName :Haydee, lUid: 5571196; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:28 AM; Msg Create AppSingeltonHelperThread; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:28 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (66306).; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:28 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:28 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 2220 (SupportCenter.exe); tid 5088 (Unnamed thread); 19.03.2009 8:02:28 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:28 AM; Msg CWorkbenchDlg::CreateControlSite; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:28 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:28 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (2360330).; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:31 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:31 AM; Msg Event found - eventID: 'SetTitle'; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:31 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:32 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:02:32 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:04:50 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196#; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:04:50 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:04:50 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196#; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:05:11 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:05:11 AM; Msg Page is loaded correct for URL: javascript:false; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:05:25 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196#; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:05:25 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:05:25 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196#; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:05:40 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196#; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:05:40 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:05:40 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196#; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:05:59 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196#; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:05:59 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:05:59 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196#; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:05:59 AM; Msg Event found - eventID: 'closePage'; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:06:00 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196#; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:06:00 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:06:00 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571196#; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:06:00 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:06:00 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:06:00 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 2220 (SupportCenter.exe); tid 3088 (Unnamed thread); 19.03.2009 8:44:28 AM; Msg Nothing to backup. LogFileSize is: 200207. MaxLogfileSize is: 20000000; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:28 AM; Msg Command line parameter is /workbench:; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:28 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:28 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200, callType 0, CustomerDisplayName :TINA, lUid: 5571200; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:28 AM; Msg Create AppSingeltonHelperThread; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:28 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (66306).; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:28 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 216 (SupportCenter.exe); tid 748 (Unnamed thread); 19.03.2009 8:44:28 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:28 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:28 AM; Msg CWorkbenchDlg::CreateControlSite; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:28 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:28 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (4852034).; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:31 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:32 AM; Msg Event found - eventID: 'SetTitle'; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:32 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:32 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:44:32 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:56:30 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200#; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:56:30 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:56:30 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200#; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:56:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:56:46 AM; Msg Page is loaded correct for URL: javascript:false; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:57:01 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200#; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:57:01 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:57:01 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200#; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:57:19 AM; Msg Event found - eventID: 'closePage'; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:57:19 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200#; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:57:19 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:57:19 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200#; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:57:19 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200#; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:57:19 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:57:19 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571200#; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:57:19 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:57:19 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 8:57:20 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 216 (SupportCenter.exe); tid 5516 (Unnamed thread); 19.03.2009 10:41:45 AM; Msg Nothing to backup. LogFileSize is: 208632. MaxLogfileSize is: 20000000; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:45 AM; Msg Command line parameter is /workbench:; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:45 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:45 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215, callType 0, CustomerDisplayName :andrew, lUid: 5571215; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:45 AM; Msg Create AppSingeltonHelperThread; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:45 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (197706).; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:45 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:45 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:45 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4772 (SupportCenter.exe); tid 4792 (Unnamed thread); 19.03.2009 10:41:45 AM; Msg CWorkbenchDlg::CreateControlSite; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:45 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:45 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (133122).; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:47 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:48 AM; Msg Event found - eventID: 'SetTitle'; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:48 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:48 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:41:48 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:43:52 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215#; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 10:43:52 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:43:52 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215#; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:44:41 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215#; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 10:44:41 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:44:41 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215#; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:45:12 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:45:12 AM; Msg Page is loaded correct for URL: javascript:false; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:45:28 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215#; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 10:45:28 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:45:28 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215#; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:46:24 AM; Msg Event found - eventID: 'closePage'; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:46:24 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215#; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 10:46:24 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:46:24 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215#; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:46:24 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215#; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 10:46:24 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:46:24 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571215#; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:46:24 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:46:24 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 10:46:24 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4772 (SupportCenter.exe); tid 4776 (Unnamed thread); 19.03.2009 11:17:17 AM; Msg Nothing to backup. LogFileSize is: 218141. MaxLogfileSize is: 20000000; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:17 AM; Msg Command line parameter is /workbench:; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:17 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:17 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220, callType 0, CustomerDisplayName :Chris, lUid: 5571220; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:17 AM; Msg Create AppSingeltonHelperThread; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:17 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (197706).; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:17 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:17 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 464 (SupportCenter.exe); tid 2096 (Unnamed thread); 19.03.2009 11:17:17 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:17 AM; Msg CWorkbenchDlg::CreateControlSite; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:17 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:17 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (329444).; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:21 AM; Msg Event found - eventID: 'SetTitle'; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:21 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:21 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:17:21 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:27:30 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220#; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 11:27:30 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:27:30 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220#; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:27:40 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:27:40 AM; Msg Page is loaded correct for URL: javascript:false; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:28:05 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220#; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 11:28:05 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:28:05 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220#; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:28:22 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220#; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 11:28:22 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:28:22 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220#; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:28:22 AM; Msg Event found - eventID: 'closePage'; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:28:23 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220#; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 11:28:23 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:28:23 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571220#; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:28:23 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:28:23 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:28:23 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 464 (SupportCenter.exe); tid 2284 (Unnamed thread); 19.03.2009 11:51:39 AM; Msg Nothing to backup. LogFileSize is: 226603. MaxLogfileSize is: 20000000; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:39 AM; Msg Command line parameter is /workbench:; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:39 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:39 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225, callType 0, CustomerDisplayName :ana, lUid: 5571225; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:39 AM; Msg Create AppSingeltonHelperThread; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:39 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (197706).; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:39 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:39 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:39 AM; Msg CWorkbenchDlg::CreateControlSite; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:39 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5508 (SupportCenter.exe); tid 1712 (Unnamed thread); 19.03.2009 11:51:39 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:39 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (853056).; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:42 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:43 AM; Msg Event found - eventID: 'SetTitle'; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:43 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:43 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 11:51:43 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 12:05:29 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225#; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 12:05:29 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 12:05:29 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225#; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 12:05:39 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 12:05:39 PM; Msg Page is loaded correct for URL: javascript:false; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 12:05:58 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225#; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 12:05:58 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 12:05:58 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225#; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 12:06:02 PM; Msg Event found - eventID: 'closePage'; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 12:06:02 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225#; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 12:06:02 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 12:06:02 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571225#; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 12:06:02 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 12:06:02 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 12:06:02 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 5508 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 4:39:01 PM; Msg Nothing to backup. LogFileSize is: 234087. MaxLogfileSize is: 20000000; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:01 PM; Msg Command line parameter is /workbench:; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:01 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:01 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303, callType 0, CustomerDisplayName :Lisa, lUid: 5571303; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:01 PM; Msg Create AppSingeltonHelperThread; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:01 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (197706).; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:01 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:01 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3120 (SupportCenter.exe); tid 5784 (Unnamed thread); 19.03.2009 4:39:01 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:01 PM; Msg CWorkbenchDlg::CreateControlSite; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:01 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:01 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (1312038).; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:04 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:05 PM; Msg Event found - eventID: 'SetTitle'; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:05 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:05 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:39:05 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:44:44 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303#; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 4:44:44 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:44:44 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303#; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:44:53 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:44:53 PM; Msg Page is loaded correct for URL: javascript:false; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:45:02 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303#; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 4:45:02 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:45:02 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303#; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:45:32 PM; Msg Event found - eventID: 'closePage'; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:45:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303#; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 4:45:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:45:32 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303#; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:45:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303#; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 4:45:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:45:32 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571303#; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:45:32 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:45:32 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:45:32 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 3120 (SupportCenter.exe); tid 5536 (Unnamed thread); 19.03.2009 4:47:46 PM; Msg Nothing to backup. LogFileSize is: 242549. MaxLogfileSize is: 20000000; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:46 PM; Msg Command line parameter is /workbench:; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:46 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:46 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305, callType 0, CustomerDisplayName :Donna, lUid: 5571305; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:46 PM; Msg Create AppSingeltonHelperThread; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:46 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (197706).; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:46 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:46 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5112 (SupportCenter.exe); tid 4448 (Unnamed thread); 19.03.2009 4:47:46 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:46 PM; Msg CWorkbenchDlg::CreateControlSite; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:46 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:46 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (1049940).; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:48 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:49 PM; Msg Event found - eventID: 'SetTitle'; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:49 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:49 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:47:49 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 4:48:06 PM; Msg Nothing to backup. LogFileSize is: 245860. MaxLogfileSize is: 20000000; pid 3336 (SupportCenter.exe); tid 2800 (Unnamed thread); 19.03.2009 4:48:06 PM; Msg Command line parameter is /workbench:; pid 3336 (SupportCenter.exe); tid 2800 (Unnamed thread); 19.03.2009 4:48:06 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3336 (SupportCenter.exe); tid 2800 (Unnamed thread); 19.03.2009 4:48:06 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571306, callType 0, CustomerDisplayName :Unice, lUid: 5571306; pid 3336 (SupportCenter.exe); tid 2800 (Unnamed thread); 19.03.2009 4:48:06 PM; Msg Notify singelton application and close handle...; pid 3336 (SupportCenter.exe); tid 2800 (Unnamed thread); 19.03.2009 4:48:06 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 5112 (SupportCenter.exe); tid 4448 (Unnamed thread); 19.03.2009 4:48:06 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (1049940).; pid 3336 (SupportCenter.exe); tid 2800 (Unnamed thread); 19.03.2009 4:48:06 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 5112 (SupportCenter.exe); tid 4448 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 19.03.2009 4:48:06 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3336 (SupportCenter.exe); tid 2800 (Unnamed thread); 19.03.2009 4:48:06 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5112 (SupportCenter.exe); tid 4448 (Unnamed thread); 19.03.2009 4:48:06 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3336 (SupportCenter.exe); tid 2800 (Unnamed thread); 19.03.2009 4:48:06 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5571306' ; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 5:39:49 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305#; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 5:39:49 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 5:39:49 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305#; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 5:40:27 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305#; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 5:40:27 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 5:40:27 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305#; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 5:40:34 PM; Msg Event found - eventID: 'closePage'; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 5:40:34 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305#; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 5:40:34 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 5:40:34 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305#; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 5:40:35 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305#; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 5:40:35 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 5:40:35 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571305#; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 5:40:35 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 5:40:35 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 5:40:35 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 5112 (SupportCenter.exe); tid 600 (Unnamed thread); 19.03.2009 6:02:58 PM; Msg Nothing to backup. LogFileSize is: 252687. MaxLogfileSize is: 20000000; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:02:58 PM; Msg Command line parameter is /workbench:; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:02:58 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:02:58 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329, callType 0, CustomerDisplayName :Francis, lUid: 5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:02:58 PM; Msg Create AppSingeltonHelperThread; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:02:58 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (197706).; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:02:58 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:02:58 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4512 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 6:02:58 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:02:58 PM; Msg CWorkbenchDlg::CreateControlSite; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:02:58 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:02:58 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (1442842).; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:03:03 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:03:04 PM; Msg Event found - eventID: 'SetTitle'; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:03:04 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:03:04 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:03:04 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:04:38 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 6:04:38 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:04:38 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:04:47 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:04:47 PM; Msg Page is loaded correct for URL: javascript:false; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:04:50 PM; Msg Nothing to backup. LogFileSize is: 257525. MaxLogfileSize is: 20000000; pid 5568 (SupportCenter.exe); tid 4640 (Unnamed thread); 19.03.2009 6:04:50 PM; Msg Command line parameter is /workbench:; pid 5568 (SupportCenter.exe); tid 4640 (Unnamed thread); 19.03.2009 6:04:50 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5568 (SupportCenter.exe); tid 4640 (Unnamed thread); 19.03.2009 6:04:50 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571331, callType 0, CustomerDisplayName :Addison, lUid: 5571331; pid 5568 (SupportCenter.exe); tid 4640 (Unnamed thread); 19.03.2009 6:04:50 PM; Msg Notify singelton application and close handle...; pid 5568 (SupportCenter.exe); tid 4640 (Unnamed thread); 19.03.2009 6:04:50 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 4512 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 6:04:50 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (1442842).; pid 5568 (SupportCenter.exe); tid 4640 (Unnamed thread); 19.03.2009 6:04:50 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 4512 (SupportCenter.exe); tid 5140 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 19.03.2009 6:04:50 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5568 (SupportCenter.exe); tid 4640 (Unnamed thread); 19.03.2009 6:04:50 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4512 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 6:04:50 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5568 (SupportCenter.exe); tid 4640 (Unnamed thread); 19.03.2009 6:04:50 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5571331' ; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:05:04 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 6:05:04 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:05:04 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:39:58 PM; Msg Nothing to backup. LogFileSize is: 260744. MaxLogfileSize is: 20000000; pid 5932 (SupportCenter.exe); tid 5168 (Unnamed thread); 19.03.2009 6:39:58 PM; Msg Command line parameter is /workbench:; pid 5932 (SupportCenter.exe); tid 5168 (Unnamed thread); 19.03.2009 6:39:58 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5932 (SupportCenter.exe); tid 5168 (Unnamed thread); 19.03.2009 6:39:58 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571345, callType 0, CustomerDisplayName :Tracey, lUid: 5571345; pid 5932 (SupportCenter.exe); tid 5168 (Unnamed thread); 19.03.2009 6:39:58 PM; Msg Notify singelton application and close handle...; pid 5932 (SupportCenter.exe); tid 5168 (Unnamed thread); 19.03.2009 6:39:58 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (1442842).; pid 5932 (SupportCenter.exe); tid 5168 (Unnamed thread); 19.03.2009 6:39:58 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 4512 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 6:39:58 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5932 (SupportCenter.exe); tid 5168 (Unnamed thread); 19.03.2009 6:39:58 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 4512 (SupportCenter.exe); tid 5140 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 19.03.2009 6:39:58 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5932 (SupportCenter.exe); tid 5168 (Unnamed thread); 19.03.2009 6:39:58 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4512 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 6:39:58 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5571345' ; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:41:24 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 6:41:24 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:41:24 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:41:39 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:41:39 PM; Msg Page is loaded correct for URL: javascript:false; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:41:59 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 6:41:59 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:41:59 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:42:53 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 6:42:53 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 6:42:53 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:01:10 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:01:10 PM; Msg Page is loaded correct for URL: javascript:false; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:01:17 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:01:17 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:01:17 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:03:01 PM; Msg Nothing to backup. LogFileSize is: 267988. MaxLogfileSize is: 20000000; pid 6032 (SupportCenter.exe); tid 4924 (Unnamed thread); 19.03.2009 7:03:01 PM; Msg Command line parameter is /workbench:; pid 6032 (SupportCenter.exe); tid 4924 (Unnamed thread); 19.03.2009 7:03:01 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 6032 (SupportCenter.exe); tid 4924 (Unnamed thread); 19.03.2009 7:03:01 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571350, callType 0, CustomerDisplayName :Megan, lUid: 5571350; pid 6032 (SupportCenter.exe); tid 4924 (Unnamed thread); 19.03.2009 7:03:01 PM; Msg Notify singelton application and close handle...; pid 6032 (SupportCenter.exe); tid 4924 (Unnamed thread); 19.03.2009 7:03:01 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (1442842).; pid 6032 (SupportCenter.exe); tid 4924 (Unnamed thread); 19.03.2009 7:03:01 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 4512 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 7:03:01 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 6032 (SupportCenter.exe); tid 4924 (Unnamed thread); 19.03.2009 7:03:01 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 4512 (SupportCenter.exe); tid 5140 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 19.03.2009 7:03:01 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 6032 (SupportCenter.exe); tid 4924 (Unnamed thread); 19.03.2009 7:03:01 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4512 (SupportCenter.exe); tid 5140 (Unnamed thread); 19.03.2009 7:03:01 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5571350' ; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:03:24 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:03:24 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:03:24 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:21:21 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:21:21 PM; Msg Page is loaded correct for URL: javascript:false; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:21:40 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:21:40 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:21:40 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:22:06 PM; Msg Event found - eventID: 'closePage'; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:22:06 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:22:06 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:22:06 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:22:06 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 7:22:06 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:22:06 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571329#; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:22:06 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:22:06 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 7:22:06 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4512 (SupportCenter.exe); tid 4652 (Unnamed thread); 19.03.2009 8:11:42 PM; Msg Nothing to backup. LogFileSize is: 275333. MaxLogfileSize is: 20000000; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:42 PM; Msg Command line parameter is /workbench:; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:42 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:42 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370, callType 0, CustomerDisplayName :Anika, lUid: 5571370; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:42 PM; Msg Create AppSingeltonHelperThread; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:42 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (197706).; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:42 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:42 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5660 (SupportCenter.exe); tid 4220 (Unnamed thread); 19.03.2009 8:11:42 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:42 PM; Msg CWorkbenchDlg::CreateControlSite; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:42 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:42 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (789450).; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:45 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:45 PM; Msg Event found - eventID: 'SetTitle'; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:45 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:46 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:11:46 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:32:02 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:32:02 PM; Msg Page is loaded correct for URL: javascript:false; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:32:16 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370#; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:32:16 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:32:16 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370#; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:33:54 PM; Msg Event found - eventID: 'closePage'; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:33:54 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370#; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:33:54 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:33:54 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370#; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:33:54 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370#; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:33:54 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:33:54 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571370#; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:33:54 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:33:54 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:33:54 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 5660 (SupportCenter.exe); tid 5568 (Unnamed thread); 19.03.2009 8:42:57 PM; Msg Nothing to backup. LogFileSize is: 282787. MaxLogfileSize is: 20000000; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:42:57 PM; Msg Command line parameter is /workbench:; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:42:57 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:42:57 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374, callType 0, CustomerDisplayName :Joseph hawkins, lUid: 5571374; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:42:57 PM; Msg Create AppSingeltonHelperThread; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:42:57 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (197706).; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:42:57 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:42:57 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4496 (SupportCenter.exe); tid 4512 (Unnamed thread); 19.03.2009 8:42:57 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:42:57 PM; Msg CWorkbenchDlg::CreateControlSite; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:42:57 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:42:57 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (396492).; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:43:01 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:43:02 PM; Msg Event found - eventID: 'SetTitle'; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:43:02 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:43:02 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:43:02 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:46:49 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374#; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:46:49 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:46:49 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374#; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:03 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:03 PM; Msg Page is loaded correct for URL: javascript:false; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:13 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374#; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:47:13 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:13 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374#; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:18 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374#; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:47:18 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:18 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374#; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:29 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374#; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:47:29 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:29 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374#; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:29 PM; Msg Event found - eventID: 'closePage'; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:29 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374#; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 19.03.2009 8:47:29 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:29 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571374#; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:29 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:29 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 19.03.2009 8:47:29 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4496 (SupportCenter.exe); tid 5640 (Unnamed thread); 20.03.2009 8:02:18 AM; Msg Nothing to backup. LogFileSize is: 292266. MaxLogfileSize is: 20000000; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:18 AM; Msg Command line parameter is /workbench:; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:18 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:18 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429, callType 0, CustomerDisplayName :June, lUid: 5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:18 AM; Msg Create AppSingeltonHelperThread; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:18 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (197706).; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:18 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3216 (SupportCenter.exe); tid 4520 (Unnamed thread); 20.03.2009 8:02:18 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:18 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:18 AM; Msg CWorkbenchDlg::CreateControlSite; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:18 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:18 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (591380).; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:24 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:25 AM; Msg Event found - eventID: 'SetTitle'; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:25 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:25 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:02:25 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:17:40 AM; Msg Nothing to backup. LogFileSize is: 295591. MaxLogfileSize is: 20000000; pid 3188 (SupportCenter.exe); tid 2368 (Unnamed thread); 20.03.2009 8:17:40 AM; Msg Command line parameter is /workbench:; pid 3188 (SupportCenter.exe); tid 2368 (Unnamed thread); 20.03.2009 8:17:40 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3188 (SupportCenter.exe); tid 2368 (Unnamed thread); 20.03.2009 8:17:40 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571433, callType 0, CustomerDisplayName :Stephanie, lUid: 5571433; pid 3188 (SupportCenter.exe); tid 2368 (Unnamed thread); 20.03.2009 8:17:40 AM; Msg Notify singelton application and close handle...; pid 3188 (SupportCenter.exe); tid 2368 (Unnamed thread); 20.03.2009 8:17:40 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (591380).; pid 3188 (SupportCenter.exe); tid 2368 (Unnamed thread); 20.03.2009 8:17:40 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3188 (SupportCenter.exe); tid 2368 (Unnamed thread); 20.03.2009 8:17:40 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3188 (SupportCenter.exe); tid 2368 (Unnamed thread); 20.03.2009 8:17:40 AM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 3216 (SupportCenter.exe); tid 4520 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 20.03.2009 8:17:40 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3216 (SupportCenter.exe); tid 4520 (Unnamed thread); 20.03.2009 8:17:40 AM; Msg CWorkbenchDlg::OnNewSupportSession called '5571433' ; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:22:01 AM; Msg Nothing to backup. LogFileSize is: 297616. MaxLogfileSize is: 20000000; pid 5836 (SupportCenter.exe); tid 5500 (Unnamed thread); 20.03.2009 8:22:01 AM; Msg Command line parameter is /workbench:; pid 5836 (SupportCenter.exe); tid 5500 (Unnamed thread); 20.03.2009 8:22:01 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5836 (SupportCenter.exe); tid 5500 (Unnamed thread); 20.03.2009 8:22:01 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571435, callType 0, CustomerDisplayName :William, lUid: 5571435; pid 5836 (SupportCenter.exe); tid 5500 (Unnamed thread); 20.03.2009 8:22:01 AM; Msg Notify singelton application and close handle...; pid 5836 (SupportCenter.exe); tid 5500 (Unnamed thread); 20.03.2009 8:22:01 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (591380).; pid 5836 (SupportCenter.exe); tid 5500 (Unnamed thread); 20.03.2009 8:22:01 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5836 (SupportCenter.exe); tid 5500 (Unnamed thread); 20.03.2009 8:22:01 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 3216 (SupportCenter.exe); tid 4520 (Unnamed thread); 20.03.2009 8:22:01 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5836 (SupportCenter.exe); tid 5500 (Unnamed thread); 20.03.2009 8:22:01 AM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 3216 (SupportCenter.exe); tid 4520 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 20.03.2009 8:22:01 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3216 (SupportCenter.exe); tid 4520 (Unnamed thread); 20.03.2009 8:22:01 AM; Msg CWorkbenchDlg::OnNewSupportSession called '5571435' ; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:32:40 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 8:32:40 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:32:40 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:32:50 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:32:50 AM; Msg Page is loaded correct for URL: javascript:false; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:33:19 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 8:33:19 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:33:19 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:44:41 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 8:44:41 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:44:41 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:44:53 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:44:53 AM; Msg Page is loaded correct for URL: javascript:false; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:44:56 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 8:44:56 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:44:56 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:45:00 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 8:45:00 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:45:00 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:56:58 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:56:58 AM; Msg Page is loaded correct for URL: javascript:false; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:57:13 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 8:57:13 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 8:57:13 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 9:02:52 AM; Msg Nothing to backup. LogFileSize is: 307377. MaxLogfileSize is: 20000000; pid 4388 (SupportCenter.exe); tid 4644 (Unnamed thread); 20.03.2009 9:02:52 AM; Msg Command line parameter is /workbench:; pid 4388 (SupportCenter.exe); tid 4644 (Unnamed thread); 20.03.2009 9:02:52 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4388 (SupportCenter.exe); tid 4644 (Unnamed thread); 20.03.2009 9:02:52 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571439, callType 0, CustomerDisplayName :candice, lUid: 5571439; pid 4388 (SupportCenter.exe); tid 4644 (Unnamed thread); 20.03.2009 9:02:52 AM; Msg Notify singelton application and close handle...; pid 4388 (SupportCenter.exe); tid 4644 (Unnamed thread); 20.03.2009 9:02:52 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 3216 (SupportCenter.exe); tid 4520 (Unnamed thread); 20.03.2009 9:02:52 AM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 3216 (SupportCenter.exe); tid 4520 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 20.03.2009 9:02:52 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (591380).; pid 4388 (SupportCenter.exe); tid 4644 (Unnamed thread); 20.03.2009 9:02:52 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3216 (SupportCenter.exe); tid 4520 (Unnamed thread); 20.03.2009 9:02:52 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4388 (SupportCenter.exe); tid 4644 (Unnamed thread); 20.03.2009 9:02:52 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4388 (SupportCenter.exe); tid 4644 (Unnamed thread); 20.03.2009 9:02:52 AM; Msg CWorkbenchDlg::OnNewSupportSession called '5571439' ; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 9:03:56 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 9:03:56 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 9:03:56 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 9:03:57 AM; Msg Event found - eventID: 'closePage'; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 9:03:57 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 9:03:57 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 9:03:57 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571429#; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 9:03:57 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 9:03:57 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 9:03:57 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 3216 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 9:04:51 AM; Msg Nothing to backup. LogFileSize is: 312206. MaxLogfileSize is: 20000000; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:51 AM; Msg Command line parameter is /workbench:; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:51 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:51 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571440, callType 0, CustomerDisplayName :kevin, lUid: 5571440; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:51 AM; Msg Create AppSingeltonHelperThread; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:51 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (197706).; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:51 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:51 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:51 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3512 (SupportCenter.exe); tid 496 (Unnamed thread); 20.03.2009 9:04:51 AM; Msg CWorkbenchDlg::CreateControlSite; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:51 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:51 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (526104).; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:54 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571440; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:55 AM; Msg Event found - eventID: 'SetTitle'; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:55 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:55 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571440; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:04:55 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571440; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:05:29 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571440#; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 9:05:29 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571440; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:05:29 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571440#; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:06:19 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571440#; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 9:06:19 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571440; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:06:19 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571440#; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:06:20 AM; Msg Event found - eventID: 'closePage'; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:06:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571440#; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 9:06:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571440; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:06:20 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571440#; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:06:20 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:06:20 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:06:20 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 3512 (SupportCenter.exe); tid 2312 (Unnamed thread); 20.03.2009 9:14:33 AM; Msg Nothing to backup. LogFileSize is: 319158. MaxLogfileSize is: 20000000; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:33 AM; Msg Command line parameter is /workbench:; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:33 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:33 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441, callType 0, CustomerDisplayName :Heather, lUid: 5571441; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:33 AM; Msg Create AppSingeltonHelperThread; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:33 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (197706).; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:33 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:33 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:33 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4944 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 9:14:33 AM; Msg CWorkbenchDlg::CreateControlSite; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:33 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:33 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (526152).; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:35 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:36 AM; Msg Event found - eventID: 'SetTitle'; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:36 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:36 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:14:36 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:15:04 AM; Msg Nothing to backup. LogFileSize is: 322486. MaxLogfileSize is: 20000000; pid 3936 (SupportCenter.exe); tid 1236 (Unnamed thread); 20.03.2009 9:15:04 AM; Msg Command line parameter is /workbench:; pid 3936 (SupportCenter.exe); tid 1236 (Unnamed thread); 20.03.2009 9:15:04 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3936 (SupportCenter.exe); tid 1236 (Unnamed thread); 20.03.2009 9:15:04 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571442, callType 0, CustomerDisplayName :kevin, lUid: 5571442; pid 3936 (SupportCenter.exe); tid 1236 (Unnamed thread); 20.03.2009 9:15:04 AM; Msg Notify singelton application and close handle...; pid 3936 (SupportCenter.exe); tid 1236 (Unnamed thread); 20.03.2009 9:15:04 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (526152).; pid 3936 (SupportCenter.exe); tid 1236 (Unnamed thread); 20.03.2009 9:15:04 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 4944 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 9:15:04 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3936 (SupportCenter.exe); tid 1236 (Unnamed thread); 20.03.2009 9:15:04 AM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 4944 (SupportCenter.exe); tid 1944 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 20.03.2009 9:15:04 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3936 (SupportCenter.exe); tid 1236 (Unnamed thread); 20.03.2009 9:15:04 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4944 (SupportCenter.exe); tid 1944 (Unnamed thread); 20.03.2009 9:15:04 AM; Msg CWorkbenchDlg::OnNewSupportSession called '5571442' ; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:15:27 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441#; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 9:15:27 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:15:27 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441#; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:21 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441#; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 9:28:21 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:21 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441#; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:30 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:30 AM; Msg Page is loaded correct for URL: javascript:false; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:41 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441#; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 9:28:41 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:41 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441#; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:51 AM; Msg Event found - eventID: 'closePage'; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:51 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441#; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 9:28:51 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:51 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441#; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:51 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441#; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 9:28:51 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:51 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571441#; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:51 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:51 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:28:51 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4944 (SupportCenter.exe); tid 5308 (Unnamed thread); 20.03.2009 9:49:55 AM; Msg Nothing to backup. LogFileSize is: 330838. MaxLogfileSize is: 20000000; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:55 AM; Msg Command line parameter is /workbench:; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:55 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:55 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445, callType 0, CustomerDisplayName :Brandon, lUid: 5571445; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:55 AM; Msg Create AppSingeltonHelperThread; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:55 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (197706).; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:55 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3060 (SupportCenter.exe); tid 3736 (Unnamed thread); 20.03.2009 9:49:55 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:55 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:55 AM; Msg CWorkbenchDlg::CreateControlSite; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:55 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:55 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (3672174).; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:58 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:59 AM; Msg Event found - eventID: 'SetTitle'; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:59 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:59 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 9:49:59 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 10:17:44 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 10:17:44 AM; Msg Page is loaded correct for URL: javascript:false; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 10:18:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 10:18:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 10:18:20 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 10:19:24 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 10:19:24 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 10:19:24 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 10:19:24 AM; Msg Event found - eventID: 'closePage'; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 10:19:25 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 20.03.2009 10:19:25 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 10:19:25 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 10:19:25 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 10:19:25 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 20.03.2009 10:19:25 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 3060 (SupportCenter.exe); tid 2728 (Unnamed thread); 22.03.2009 6:22:37 AM; Msg Nothing to backup. LogFileSize is: 338310. MaxLogfileSize is: 20000000; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:37 AM; Msg Command line parameter is /workbench:; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:37 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:37 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571835, callType 0, CustomerDisplayName :Debbie, lUid: 5571835; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:37 AM; Msg Create AppSingeltonHelperThread; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:37 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (197706).; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:37 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:37 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 2900 (SupportCenter.exe); tid 5496 (Unnamed thread); 22.03.2009 6:22:37 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:37 AM; Msg CWorkbenchDlg::CreateControlSite; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:37 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:37 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (3342880).; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:40 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571835; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:41 AM; Msg Event found - eventID: 'SetTitle'; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:41 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:41 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571835; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:22:41 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571835; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:41:20 AM; Msg Nothing to backup. LogFileSize is: 341638. MaxLogfileSize is: 20000000; pid 2088 (SupportCenter.exe); tid 4984 (Unnamed thread); 22.03.2009 6:41:20 AM; Msg Command line parameter is /workbench:; pid 2088 (SupportCenter.exe); tid 4984 (Unnamed thread); 22.03.2009 6:41:20 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 2088 (SupportCenter.exe); tid 4984 (Unnamed thread); 22.03.2009 6:41:20 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571839, callType 0, CustomerDisplayName :Todd, lUid: 5571839; pid 2088 (SupportCenter.exe); tid 4984 (Unnamed thread); 22.03.2009 6:41:20 AM; Msg Notify singelton application and close handle...; pid 2088 (SupportCenter.exe); tid 4984 (Unnamed thread); 22.03.2009 6:41:20 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (3342880).; pid 2088 (SupportCenter.exe); tid 4984 (Unnamed thread); 22.03.2009 6:41:20 AM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 2900 (SupportCenter.exe); tid 5496 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 22.03.2009 6:41:20 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 2900 (SupportCenter.exe); tid 5496 (Unnamed thread); 22.03.2009 6:41:20 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 2088 (SupportCenter.exe); tid 4984 (Unnamed thread); 22.03.2009 6:41:20 AM; Msg CWorkbenchDlg::OnNewSupportSession called '5571839' ; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:41:55 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571835#; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 6:41:55 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571835; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:41:55 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571835#; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:41:58 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571835#; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 6:41:58 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571835; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:41:58 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571835#; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:42:27 AM; Msg Event found - eventID: 'closePage'; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:42:27 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571835#; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 6:42:27 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571835; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:42:27 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571835#; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:42:27 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:42:27 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:42:27 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 2900 (SupportCenter.exe); tid 5540 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg Nothing to backup. LogFileSize is: 347135. MaxLogfileSize is: 20000000; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg Command line parameter is /workbench:; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840, callType 0, CustomerDisplayName :Todd, lUid: 5571840; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg Create AppSingeltonHelperThread; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (133116).; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 6092 (SupportCenter.exe); tid 5344 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CWorkbenchDlg::CreateControlSite; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (2165834).; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:42 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:43 AM; Msg Event found - eventID: 'SetTitle'; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:43 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:43 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 6:59:43 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:29:32 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:29:32 AM; Msg Page is loaded correct for URL: javascript:false; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:29:36 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 7:29:36 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:29:36 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg Nothing to backup. LogFileSize is: 351970. MaxLogfileSize is: 20000000; pid 4656 (SupportCenter.exe); tid 6064 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg Command line parameter is /workbench:; pid 4656 (SupportCenter.exe); tid 6064 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4656 (SupportCenter.exe); tid 6064 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571842, callType 0, CustomerDisplayName :Schauren, lUid: 5571842; pid 4656 (SupportCenter.exe); tid 6064 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg Notify singelton application and close handle...; pid 4656 (SupportCenter.exe); tid 6064 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (2165834).; pid 4656 (SupportCenter.exe); tid 6064 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 6092 (SupportCenter.exe); tid 5344 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4656 (SupportCenter.exe); tid 6064 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 6092 (SupportCenter.exe); tid 5344 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 22.03.2009 7:29:41 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4656 (SupportCenter.exe); tid 6064 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 6092 (SupportCenter.exe); tid 5344 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg CWorkbenchDlg::OnNewSupportSession called '5571842' ; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:32:27 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 7:32:27 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:32:27 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:32:43 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:32:43 AM; Msg Page is loaded correct for URL: javascript:false; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:32:50 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 7:32:50 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:32:50 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:33:01 AM; Msg Event found - eventID: 'closePage'; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:33:01 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 7:33:01 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:33:01 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:33:01 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 7:33:01 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:33:01 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:33:01 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:33:01 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:33:01 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 6092 (SupportCenter.exe); tid 4576 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg Nothing to backup. LogFileSize is: 359318. MaxLogfileSize is: 20000000; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg Command line parameter is /workbench:; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840, callType 0, CustomerDisplayName :Todd, lUid: 5571840; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg Create AppSingeltonHelperThread; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (133116).; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4740 (SupportCenter.exe); tid 5808 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CWorkbenchDlg::CreateControlSite; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (1246920).; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:39 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:40 AM; Msg Event found - eventID: 'SetTitle'; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:40 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:41 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:40:41 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:43:49 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 7:43:49 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:43:49 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:44:12 AM; Msg Event found - eventID: 'closePage'; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:44:12 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 7:44:12 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:44:12 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:44:12 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 7:44:12 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:44:12 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840#; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:44:12 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:44:12 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 7:44:12 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4740 (SupportCenter.exe); tid 2316 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg Nothing to backup. LogFileSize is: 366271. MaxLogfileSize is: 20000000; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg Command line parameter is /workbench:; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846, callType 0, CustomerDisplayName :Heath, lUid: 5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg Create AppSingeltonHelperThread; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (133116).; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 2472 (SupportCenter.exe); tid 2232 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg CWorkbenchDlg::CreateControlSite; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:17 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (2296802).; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:19 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:20 AM; Msg Event found - eventID: 'SetTitle'; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:20 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:20:20 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg Nothing to backup. LogFileSize is: 369598. MaxLogfileSize is: 20000000; pid 600 (SupportCenter.exe); tid 5632 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg Command line parameter is /workbench:; pid 600 (SupportCenter.exe); tid 5632 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 600 (SupportCenter.exe); tid 5632 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571840, callType 0, CustomerDisplayName :Todd, lUid: 5571840; pid 600 (SupportCenter.exe); tid 5632 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg Notify singelton application and close handle...; pid 600 (SupportCenter.exe); tid 5632 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (2296802).; pid 600 (SupportCenter.exe); tid 5632 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 2472 (SupportCenter.exe); tid 2232 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 600 (SupportCenter.exe); tid 5632 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 2472 (SupportCenter.exe); tid 2232 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 22.03.2009 8:23:09 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 600 (SupportCenter.exe); tid 5632 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 2472 (SupportCenter.exe); tid 2232 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg CWorkbenchDlg::OnNewSupportSession called '5571840' ; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:23:40 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 8:23:40 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:23:40 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:24:04 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 8:24:04 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:24:04 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg Nothing to backup. LogFileSize is: 373814. MaxLogfileSize is: 20000000; pid 5892 (SupportCenter.exe); tid 4556 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg Command line parameter is /workbench:; pid 5892 (SupportCenter.exe); tid 4556 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5892 (SupportCenter.exe); tid 4556 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571849, callType 0, CustomerDisplayName :jasmine, lUid: 5571849; pid 5892 (SupportCenter.exe); tid 4556 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg Notify singelton application and close handle...; pid 5892 (SupportCenter.exe); tid 4556 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (2296802).; pid 5892 (SupportCenter.exe); tid 4556 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 2472 (SupportCenter.exe); tid 2232 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5892 (SupportCenter.exe); tid 4556 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 2472 (SupportCenter.exe); tid 2232 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 22.03.2009 8:44:36 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5892 (SupportCenter.exe); tid 4556 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 2472 (SupportCenter.exe); tid 2232 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg CWorkbenchDlg::OnNewSupportSession called '5571849' ; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:45:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 8:45:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:45:20 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:45:27 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 8:45:27 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:45:27 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:47:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 8:47:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:47:46 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:48:00 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:48:00 AM; Msg Page is loaded correct for URL: javascript:false; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:48:10 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 8:48:10 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:48:10 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:52:14 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:52:14 AM; Msg Page is loaded correct for URL: javascript:false; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:52:32 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 8:52:32 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:52:32 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg Nothing to backup. LogFileSize is: 382067. MaxLogfileSize is: 20000000; pid 2704 (SupportCenter.exe); tid 2632 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg Command line parameter is /workbench:; pid 2704 (SupportCenter.exe); tid 2632 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 2704 (SupportCenter.exe); tid 2632 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571853, callType 0, CustomerDisplayName :Alexander, lUid: 5571853; pid 2704 (SupportCenter.exe); tid 2632 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg Notify singelton application and close handle...; pid 2704 (SupportCenter.exe); tid 2632 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (2296802).; pid 2704 (SupportCenter.exe); tid 2632 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 2472 (SupportCenter.exe); tid 2232 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 2704 (SupportCenter.exe); tid 2632 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 2472 (SupportCenter.exe); tid 2232 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 22.03.2009 8:53:23 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 2704 (SupportCenter.exe); tid 2632 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 2472 (SupportCenter.exe); tid 2232 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg CWorkbenchDlg::OnNewSupportSession called '5571853' ; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg Nothing to backup. LogFileSize is: 384280. MaxLogfileSize is: 20000000; pid 4856 (SupportCenter.exe); tid 5276 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg Command line parameter is /workbench:; pid 4856 (SupportCenter.exe); tid 5276 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4856 (SupportCenter.exe); tid 5276 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571854, callType 0, CustomerDisplayName :robert, lUid: 5571854; pid 4856 (SupportCenter.exe); tid 5276 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg Notify singelton application and close handle...; pid 4856 (SupportCenter.exe); tid 5276 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 2472 (SupportCenter.exe); tid 2232 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (2296802).; pid 4856 (SupportCenter.exe); tid 5276 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 2472 (SupportCenter.exe); tid 2232 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 22.03.2009 8:56:49 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4856 (SupportCenter.exe); tid 5276 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 2472 (SupportCenter.exe); tid 2232 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4856 (SupportCenter.exe); tid 5276 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg CWorkbenchDlg::OnNewSupportSession called '5571854' ; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:01:16 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 9:01:16 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:01:16 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:01:55 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:01:55 AM; Msg Page is loaded correct for URL: javascript:false; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:02:03 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 9:02:03 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:02:03 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:30:16 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 9:30:16 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:30:16 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:30:26 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:30:26 AM; Msg Page is loaded correct for URL: javascript:false; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:30:42 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 9:30:42 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:30:42 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:30:59 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 9:30:59 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:30:59 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:31:04 AM; Msg Event found - eventID: 'closePage'; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:31:04 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 9:31:04 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:31:04 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:31:04 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 9:31:04 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:31:04 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:31:04 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:31:04 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:31:04 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 2472 (SupportCenter.exe); tid 5992 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg Nothing to backup. LogFileSize is: 395151. MaxLogfileSize is: 20000000; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg Command line parameter is /workbench:; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858, callType 0, CustomerDisplayName :Stephanie, lUid: 5571858; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg Create AppSingeltonHelperThread; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (133116).; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 588 (SupportCenter.exe); tid 4864 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CWorkbenchDlg::CreateControlSite; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (1050028).; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:49 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:50 AM; Msg Event found - eventID: 'SetTitle'; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:50 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:50 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:39:50 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:57:23 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:57:23 AM; Msg Page is loaded correct for URL: javascript:false; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:57:53 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858#; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 9:57:53 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:57:53 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858#; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:58:13 AM; Msg Event found - eventID: 'closePage'; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:58:13 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858#; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 9:58:13 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:58:13 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858#; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:58:13 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858#; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 9:58:13 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:58:13 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858#; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:58:13 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:58:13 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 9:58:13 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 588 (SupportCenter.exe); tid 2908 (Unnamed thread); 22.03.2009 10:15:32 AM; Msg Nothing to backup. LogFileSize is: 402578. MaxLogfileSize is: 20000000; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:32 AM; Msg Command line parameter is /workbench:; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:32 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:32 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846, callType 0, CustomerDisplayName :Heath, lUid: 5571846; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:32 AM; Msg Create AppSingeltonHelperThread; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:32 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (133116).; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:32 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:32 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5636 (SupportCenter.exe); tid 4532 (Unnamed thread); 22.03.2009 10:15:32 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:32 AM; Msg CWorkbenchDlg::CreateControlSite; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:32 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:32 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (3738426).; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:34 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:35 AM; Msg Event found - eventID: 'SetTitle'; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:35 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:36 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:15:36 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:17:08 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 10:17:08 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:17:08 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:17:20 AM; Msg Event found - eventID: 'closePage'; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:17:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 10:17:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:17:20 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:17:21 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 10:17:21 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:17:21 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571846#; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:17:21 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:17:21 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:17:21 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 5636 (SupportCenter.exe); tid 4052 (Unnamed thread); 22.03.2009 10:20:10 AM; Msg Nothing to backup. LogFileSize is: 409562. MaxLogfileSize is: 20000000; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:10 AM; Msg Command line parameter is /workbench:; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:10 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:10 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865, callType 0, CustomerDisplayName :Micheal, lUid: 5571865; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:10 AM; Msg Create AppSingeltonHelperThread; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:10 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (133116).; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:10 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:10 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5836 (SupportCenter.exe); tid 484 (Unnamed thread); 22.03.2009 10:20:10 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:10 AM; Msg CWorkbenchDlg::CreateControlSite; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:10 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:10 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (1313478).; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:13 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:14 AM; Msg Event found - eventID: 'SetTitle'; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:14 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:14 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:20:14 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:41:28 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865#; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 10:41:28 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:41:28 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865#; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:41:42 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:41:42 AM; Msg Page is loaded correct for URL: javascript:false; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:42:07 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865#; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 10:42:07 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:42:07 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865#; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:42:12 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865#; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 10:42:12 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:42:12 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865#; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:42:25 AM; Msg Event found - eventID: 'closePage'; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:42:25 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865#; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 10:42:25 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:42:25 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865#; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:42:25 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865#; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 10:42:25 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:42:25 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571865#; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:42:25 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:42:25 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:42:25 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 5836 (SupportCenter.exe); tid 440 (Unnamed thread); 22.03.2009 10:54:22 AM; Msg Nothing to backup. LogFileSize is: 419035. MaxLogfileSize is: 20000000; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:22 AM; Msg Command line parameter is /workbench:; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:22 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:22 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869, callType 0, CustomerDisplayName :Stanley, lUid: 5571869; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:22 AM; Msg Create AppSingeltonHelperThread; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:22 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (133116).; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:22 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:22 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5988 (SupportCenter.exe); tid 4836 (Unnamed thread); 22.03.2009 10:54:22 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:22 AM; Msg CWorkbenchDlg::CreateControlSite; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:23 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:23 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (1642170).; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:25 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:26 AM; Msg Event found - eventID: 'SetTitle'; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:26 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:26 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 10:54:26 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:14 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869#; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 11:06:14 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:14 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869#; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:23 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:23 AM; Msg Page is loaded correct for URL: javascript:false; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:37 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869#; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 11:06:37 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:37 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869#; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:50 AM; Msg Event found - eventID: 'closePage'; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:50 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869#; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 11:06:50 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:50 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869#; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:51 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869#; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 11:06:51 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:51 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571869#; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:51 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:51 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:06:51 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 5988 (SupportCenter.exe); tid 6068 (Unnamed thread); 22.03.2009 11:30:09 AM; Msg Nothing to backup. LogFileSize is: 427535. MaxLogfileSize is: 20000000; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:09 AM; Msg Command line parameter is /workbench:; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:09 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:09 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875, callType 0, CustomerDisplayName :Joshua, lUid: 5571875; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:09 AM; Msg Create AppSingeltonHelperThread; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:09 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (133116).; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:09 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:09 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3436 (SupportCenter.exe); tid 4188 (Unnamed thread); 22.03.2009 11:30:09 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:09 AM; Msg CWorkbenchDlg::CreateControlSite; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:09 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:09 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (2492838).; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:12 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:13 AM; Msg Event found - eventID: 'SetTitle'; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:13 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:13 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:30:13 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:34:47 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875#; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 11:34:47 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:34:47 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875#; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:35:08 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:35:08 AM; Msg Page is loaded correct for URL: javascript:false; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:35:21 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875#; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 11:35:21 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:35:21 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875#; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:37:20 AM; Msg Event found - eventID: 'closePage'; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:37:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875#; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 11:37:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:37:20 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875#; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:37:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875#; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 11:37:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:37:20 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571875#; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:37:20 AM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:37:20 AM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:37:20 AM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 3436 (SupportCenter.exe); tid 1464 (Unnamed thread); 22.03.2009 11:51:32 AM; Msg Nothing to backup. LogFileSize is: 436034. MaxLogfileSize is: 20000000; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:32 AM; Msg Command line parameter is /workbench:; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:32 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:32 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878, callType 0, CustomerDisplayName :Janet, lUid: 5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:32 AM; Msg Create AppSingeltonHelperThread; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:32 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (133116).; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:32 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:32 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 860 (SupportCenter.exe); tid 4196 (Unnamed thread); 22.03.2009 11:51:32 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:32 AM; Msg CWorkbenchDlg::CreateControlSite; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:32 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:32 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (4131642).; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:35 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:36 AM; Msg Event found - eventID: 'SetTitle'; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:36 AM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:36 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:51:36 AM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 11:52:59 AM; Msg Nothing to backup. LogFileSize is: 439361. MaxLogfileSize is: 20000000; pid 4756 (SupportCenter.exe); tid 4268 (Unnamed thread); 22.03.2009 11:52:59 AM; Msg Command line parameter is /workbench:; pid 4756 (SupportCenter.exe); tid 4268 (Unnamed thread); 22.03.2009 11:52:59 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4756 (SupportCenter.exe); tid 4268 (Unnamed thread); 22.03.2009 11:52:59 AM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571879, callType 0, CustomerDisplayName :Debbie, lUid: 5571879; pid 4756 (SupportCenter.exe); tid 4268 (Unnamed thread); 22.03.2009 11:52:59 AM; Msg Notify singelton application and close handle...; pid 4756 (SupportCenter.exe); tid 4268 (Unnamed thread); 22.03.2009 11:52:59 AM; Msg CAppSingelton::ReadMapFile m_hWnd: (4131642).; pid 4756 (SupportCenter.exe); tid 4268 (Unnamed thread); 22.03.2009 11:52:59 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 860 (SupportCenter.exe); tid 4196 (Unnamed thread); 22.03.2009 11:52:59 AM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4756 (SupportCenter.exe); tid 4268 (Unnamed thread); 22.03.2009 11:52:59 AM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 860 (SupportCenter.exe); tid 4196 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 22.03.2009 11:52:59 AM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4756 (SupportCenter.exe); tid 4268 (Unnamed thread); 22.03.2009 11:52:59 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 860 (SupportCenter.exe); tid 4196 (Unnamed thread); 22.03.2009 11:52:59 AM; Msg CWorkbenchDlg::OnNewSupportSession called '5571879' ; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:15:03 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:15:03 PM; Msg Page is loaded correct for URL: javascript:false; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:15:18 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:15:18 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:15:18 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:16:07 PM; Msg Nothing to backup. LogFileSize is: 443088. MaxLogfileSize is: 20000000; pid 3168 (SupportCenter.exe); tid 4672 (Unnamed thread); 22.03.2009 12:16:07 PM; Msg Command line parameter is /workbench:; pid 3168 (SupportCenter.exe); tid 4672 (Unnamed thread); 22.03.2009 12:16:07 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3168 (SupportCenter.exe); tid 4672 (Unnamed thread); 22.03.2009 12:16:07 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571858, callType 0, CustomerDisplayName :Stephanie, lUid: 5571858; pid 3168 (SupportCenter.exe); tid 4672 (Unnamed thread); 22.03.2009 12:16:07 PM; Msg Notify singelton application and close handle...; pid 3168 (SupportCenter.exe); tid 4672 (Unnamed thread); 22.03.2009 12:16:07 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 860 (SupportCenter.exe); tid 4196 (Unnamed thread); 22.03.2009 12:16:07 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 860 (SupportCenter.exe); tid 4196 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 22.03.2009 12:16:07 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (4131642).; pid 3168 (SupportCenter.exe); tid 4672 (Unnamed thread); 22.03.2009 12:16:07 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 860 (SupportCenter.exe); tid 4196 (Unnamed thread); 22.03.2009 12:16:07 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3168 (SupportCenter.exe); tid 4672 (Unnamed thread); 22.03.2009 12:16:07 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3168 (SupportCenter.exe); tid 4672 (Unnamed thread); 22.03.2009 12:16:07 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5571858' ; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:19:08 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:19:08 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:19:08 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:19:10 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:19:10 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:19:10 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:20:53 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:20:53 PM; Msg Page is loaded correct for URL: javascript:false; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:20:57 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:20:57 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:20:57 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:21:43 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:21:43 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:21:43 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:21:47 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:21:47 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:21:47 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:22:24 PM; Msg Event found - eventID: 'closePage'; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:22:24 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:22:24 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:22:24 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:22:25 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:22:25 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:22:25 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:22:25 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:22:25 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:22:25 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 860 (SupportCenter.exe); tid 3280 (Unnamed thread); 22.03.2009 12:28:18 PM; Msg Nothing to backup. LogFileSize is: 453469. MaxLogfileSize is: 20000000; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:18 PM; Msg Command line parameter is /workbench:; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:18 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:18 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894, callType 0, CustomerDisplayName :Debbie, lUid: 5571894; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:18 PM; Msg Create AppSingeltonHelperThread; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:18 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (133116).; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:18 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:18 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:18 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4736 (SupportCenter.exe); tid 5352 (Unnamed thread); 22.03.2009 12:28:18 PM; Msg CWorkbenchDlg::CreateControlSite; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:18 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:18 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (3148368).; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:21 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:22 PM; Msg Event found - eventID: 'SetTitle'; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:22 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:22 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:28:22 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:36:05 PM; Msg Nothing to backup. LogFileSize is: 456814. MaxLogfileSize is: 20000000; pid 5532 (SupportCenter.exe); tid 2432 (Unnamed thread); 22.03.2009 12:36:05 PM; Msg Command line parameter is /workbench:; pid 5532 (SupportCenter.exe); tid 2432 (Unnamed thread); 22.03.2009 12:36:05 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5532 (SupportCenter.exe); tid 2432 (Unnamed thread); 22.03.2009 12:36:05 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571898, callType 0, CustomerDisplayName :Glenn, lUid: 5571898; pid 5532 (SupportCenter.exe); tid 2432 (Unnamed thread); 22.03.2009 12:36:05 PM; Msg Notify singelton application and close handle...; pid 5532 (SupportCenter.exe); tid 2432 (Unnamed thread); 22.03.2009 12:36:05 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (3148368).; pid 5532 (SupportCenter.exe); tid 2432 (Unnamed thread); 22.03.2009 12:36:05 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5532 (SupportCenter.exe); tid 2432 (Unnamed thread); 22.03.2009 12:36:05 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5532 (SupportCenter.exe); tid 2432 (Unnamed thread); 22.03.2009 12:36:05 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 4736 (SupportCenter.exe); tid 5352 (Unnamed thread); 22.03.2009 12:36:05 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 4736 (SupportCenter.exe); tid 5352 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 22.03.2009 12:36:05 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4736 (SupportCenter.exe); tid 5352 (Unnamed thread); 22.03.2009 12:36:05 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5571898' ; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:42:50 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894#; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:42:50 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:42:50 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894#; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:42:58 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:42:58 PM; Msg Page is loaded correct for URL: javascript:false; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:43:06 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894#; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:43:06 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:43:06 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894#; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:43:14 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894#; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:43:14 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:43:14 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894#; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:43:38 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:43:38 PM; Msg Page is loaded correct for URL: javascript:false; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:44:01 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894#; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:44:01 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:44:01 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894#; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:44:27 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894#; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:44:27 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:44:27 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894#; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:44:28 PM; Msg Event found - eventID: 'closePage'; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:44:28 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894#; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:44:28 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:44:28 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571894#; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:44:28 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:44:28 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:44:28 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4736 (SupportCenter.exe); tid 2704 (Unnamed thread); 22.03.2009 12:48:19 PM; Msg Nothing to backup. LogFileSize is: 466714. MaxLogfileSize is: 20000000; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:19 PM; Msg Command line parameter is /workbench:; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:19 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:19 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903, callType 0, CustomerDisplayName :Tim, lUid: 5571903; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:19 PM; Msg Create AppSingeltonHelperThread; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:19 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (133116).; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:19 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:19 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:19 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 2432 (SupportCenter.exe); tid 6012 (Unnamed thread); 22.03.2009 12:48:19 PM; Msg CWorkbenchDlg::CreateControlSite; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:19 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:19 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (2690536).; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:21 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:22 PM; Msg Event found - eventID: 'SetTitle'; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:22 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:22 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:48:22 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:12 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903#; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:55:12 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:12 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903#; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:23 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:23 PM; Msg Page is loaded correct for URL: javascript:false; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:37 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903#; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:55:37 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:37 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903#; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:46 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903#; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:55:46 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:46 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903#; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:47 PM; Msg Event found - eventID: 'closePage'; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:47 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903#; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 12:55:47 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:47 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571903#; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:47 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:47 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 12:55:47 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 2432 (SupportCenter.exe); tid 5532 (Unnamed thread); 22.03.2009 1:03:37 PM; Msg Nothing to backup. LogFileSize is: 475210. MaxLogfileSize is: 20000000; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:37 PM; Msg Command line parameter is /workbench:; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:37 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:37 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910, callType 0, CustomerDisplayName :mimi, lUid: 5571910; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:37 PM; Msg Create AppSingeltonHelperThread; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:37 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (133116).; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:37 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:37 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3304 (SupportCenter.exe); tid 2744 (Unnamed thread); 22.03.2009 1:03:37 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:37 PM; Msg CWorkbenchDlg::CreateControlSite; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:37 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:37 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (1380030).; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:40 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:41 PM; Msg Event found - eventID: 'SetTitle'; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:41 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:41 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:03:41 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:04:17 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910#; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 1:04:17 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:04:17 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910#; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:11:26 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910#; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 1:11:26 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:11:26 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910#; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:11:42 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:11:42 PM; Msg Page is loaded correct for URL: javascript:false; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:11:50 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910#; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 1:11:50 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:11:50 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910#; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:12:11 PM; Msg Event found - eventID: 'closePage'; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:12:11 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910#; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 1:12:11 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:12:11 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910#; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:12:11 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910#; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 1:12:11 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:12:11 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571910#; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:12:11 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:12:11 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:12:11 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 3304 (SupportCenter.exe); tid 2388 (Unnamed thread); 22.03.2009 1:27:32 PM; Msg Nothing to backup. LogFileSize is: 484680. MaxLogfileSize is: 20000000; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:32 PM; Msg Command line parameter is /workbench:; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:32 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:32 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445, callType 0, CustomerDisplayName :Brandon, lUid: 5571445; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:32 PM; Msg Create AppSingeltonHelperThread; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:32 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (2755508).; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:32 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:32 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5176 (SupportCenter.exe); tid 5488 (Unnamed thread); 22.03.2009 1:27:32 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:32 PM; Msg CWorkbenchDlg::CreateControlSite; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:32 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (1510150).; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:35 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:36 PM; Msg Event found - eventID: 'SetTitle'; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:36 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:36 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:27:36 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:31:43 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 1:31:43 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:31:43 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:33:11 PM; Msg Event found - eventID: 'closePage'; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:33:11 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 1:33:11 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:33:11 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:33:11 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 1:33:11 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:33:11 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:33:11 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:33:11 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 1:33:11 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 5176 (SupportCenter.exe); tid 5324 (Unnamed thread); 22.03.2009 2:04:29 PM; Msg Nothing to backup. LogFileSize is: 491637. MaxLogfileSize is: 20000000; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:29 PM; Msg Command line parameter is /workbench:; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:29 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:29 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878, callType 0, CustomerDisplayName :Janet, lUid: 5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:29 PM; Msg Create AppSingeltonHelperThread; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:29 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (2755508).; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:29 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4812 (SupportCenter.exe); tid 6104 (Unnamed thread); 22.03.2009 2:04:29 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:29 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:29 PM; Msg CWorkbenchDlg::CreateControlSite; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:29 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:29 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (1575356).; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:32 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:33 PM; Msg Event found - eventID: 'SetTitle'; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:33 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:33 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:04:33 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:06:55 PM; Msg Nothing to backup. LogFileSize is: 494965. MaxLogfileSize is: 20000000; pid 3008 (SupportCenter.exe); tid 3168 (Unnamed thread); 22.03.2009 2:06:55 PM; Msg Command line parameter is /workbench:; pid 3008 (SupportCenter.exe); tid 3168 (Unnamed thread); 22.03.2009 2:06:55 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3008 (SupportCenter.exe); tid 3168 (Unnamed thread); 22.03.2009 2:06:55 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571917, callType 0, CustomerDisplayName :Janet, lUid: 5571917; pid 3008 (SupportCenter.exe); tid 3168 (Unnamed thread); 22.03.2009 2:06:55 PM; Msg Notify singelton application and close handle...; pid 3008 (SupportCenter.exe); tid 3168 (Unnamed thread); 22.03.2009 2:06:55 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (1575356).; pid 3008 (SupportCenter.exe); tid 3168 (Unnamed thread); 22.03.2009 2:06:55 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3008 (SupportCenter.exe); tid 3168 (Unnamed thread); 22.03.2009 2:06:55 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3008 (SupportCenter.exe); tid 3168 (Unnamed thread); 22.03.2009 2:06:55 PM; Msg CWorkbenchDlg::OnNewSupportSession called '5571917' ; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:06:55 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait passed with dwWaitResult: 0; pid 4812 (SupportCenter.exe); tid 6104 (Unnamed thread); 22.03.2009 2:06:55 PM; Msg Too fast second instance of supportcenter is called.First instance is not ready yet; pid 4812 (SupportCenter.exe); tid 6104 (Unnamed thread); Source file .\AppSingelton.cpp; Line number 117; Compilation date Feb 15 2009; 22.03.2009 2:06:55 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 4812 (SupportCenter.exe); tid 6104 (Unnamed thread); 22.03.2009 2:31:00 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 2:31:00 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:31:00 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:34:46 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 2:34:46 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:34:46 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:34:52 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 2:34:52 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:34:52 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:34:56 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 2:34:56 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:34:56 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:34:59 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 2:34:59 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:34:59 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:36:34 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 2:36:34 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:36:34 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:36:43 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:36:43 PM; Msg Page is loaded correct for URL: javascript:false; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:36:58 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 2:36:58 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:36:58 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:37:02 PM; Msg Event found - eventID: 'closePage'; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:37:02 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 2:37:02 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:37:02 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:37:02 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 2:37:02 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:37:02 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571878#; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:37:02 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:37:02 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 2:37:03 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 4812 (SupportCenter.exe); tid 3964 (Unnamed thread); 22.03.2009 3:57:24 PM; Msg Nothing to backup. LogFileSize is: 507350. MaxLogfileSize is: 20000000; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:24 PM; Msg Command line parameter is /workbench:; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:24 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:24 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942, callType 0, CustomerDisplayName :Catherine, lUid: 5571942; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:24 PM; Msg Create AppSingeltonHelperThread; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:24 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (2755508).; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:24 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:24 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3908 (SupportCenter.exe); tid 1540 (Unnamed thread); 22.03.2009 3:57:24 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:24 PM; Msg CWorkbenchDlg::CreateControlSite; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:24 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:24 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (2491940).; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:27 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:28 PM; Msg Event found - eventID: 'SetTitle'; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:28 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:28 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 3:57:28 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:13 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942#; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 4:10:13 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:13 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942#; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:34 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: javascript:false. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:34 PM; Msg Page is loaded correct for URL: javascript:false; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:44 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942#; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 4:10:44 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:44 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942#; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:51 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942#; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 4:10:51 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:51 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942#; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:55 PM; Msg Event found - eventID: 'closePage'; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:55 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942#; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 4:10:55 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:55 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942#; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:55 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942#; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 4:10:55 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:55 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571942#; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:55 PM; Msg CWorkbenchDlg::PostNcDestroy is called before delete this; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:55 PM; Msg CWorkbenchDlg::CWorkbenchDlg; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:10:55 PM; Msg CWorkbenchDlg::PostNcDestroy is called after delete this; pid 3908 (SupportCenter.exe); tid 4240 (Unnamed thread); 22.03.2009 4:20:44 PM; Msg Nothing to backup. LogFileSize is: 516826. MaxLogfileSize is: 20000000; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:44 PM; Msg Command line parameter is /workbench:; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:44 PM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:44 PM; Msg start WorkbenchDlg process. URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445, callType 0, CustomerDisplayName :Brandon, lUid: 5571445; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:44 PM; Msg Create AppSingeltonHelperThread; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:44 PM; Msg CAppSingelton::ReadMapFile m_hWnd: (2755508).; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:44 PM; Msg CAppSingelton::ReadMapFile() UnmapViewOfFile; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:44 PM; Msg CAppSingelton::ReadMapFile() CloseHandle; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:44 PM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3280 (SupportCenter.exe); tid 5816 (Unnamed thread); 22.03.2009 4:20:44 PM; Msg CWorkbenchDlg::CreateControlSite; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:44 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:44 PM; Msg CAppSingelton::CreateMapFile m_hWnd: (4196090).; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:47 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/extra_scripts/dojo/iframe_history.html. m_sDestUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:48 PM; Msg Event found - eventID: 'SetTitle'; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:48 PM; Msg CWorkbenchDlg::OnSetTitle SupportSpace Workbench; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:48 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:20:48 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:22:35 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 4:22:35 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:22:35 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:22:39 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 4:22:39 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:22:39 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:23:00 PM; Msg Event found - eventID: 'closePage'; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:23:00 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 4:23:00 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:23:00 PM; Msg Page is loaded correct for URL: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); 22.03.2009 4:23:01 PM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl contains # in last character http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb782194151b898d241290105bd44a63&supportRequestId=5571445#; pid 3280 (SupportCenter.exe); tid 3020 (Unnamed thread); Source file .\DHtmlDialogEx.cpp; Line number 171; Compilation date Feb 15 2009; 22.03.2009 4:23:01 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/responseOnSupportRequest/accept.s2?username=84d7b265bb78219415