07.04.2009 10:39:14 AM; Msg Find First: SupportCenter.Log.03-15-2009-13-55-01; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg Next log number 2 filename: SupportCenter.Log.03-22-2009-06-42-34; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg No logfile to delete. Num of logfiles is: 2. Maximum logs to save is: 3; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg Command line parameter is (null):; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg Create AppSingeltonHelperThread; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg Application Installation path is C:\Program Files\SupportSpace\Support Platform\:; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 1720 (SupportCenter.exe); tid 3948 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg Supporter once tried SignedIn on the PC: stanley.gromer@geeksquad.com; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg SupporterId is: stanley.gromer@geeksquad.com; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg LastSelectedStatus is: 5; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg Remember me flag is: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (591106).; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/105; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:14 AM; Msg Event found - eventID: 'pageLoaded'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg Event found - eventID: 'LoginPageStart'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg CurrentSupporter SHA1 84d7b265bb782194151b898d241290105bd44a63; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg CSupportMessengerDlg::IMSignIn() CreateIMClient; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg CJabberWrapper::CreateSemaphore passed; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg CJabberWrapper:CreateIMClient begin; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg CSupportMessengerDlg::IMSignIn() SendConnect; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg Jabber_TX:Starting Jabber TX thread ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg CNodeSendConnect::PerformJob(); pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg CJabberWrapper::connect() begin; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg CJabberWrapper::connect() end; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg Jabber_RX::Starting Jabber RX thread; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg LolLevel:1 LogArea:32 Message: notice: gloox does not support SRV records on this platform. Using A records instead.; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg LolLevel:1 LogArea:32 Message: notice: using default port.; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg CSupportMessengerDlg::OnIMConnecting; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg LolLevel:0 LogArea:32 Message: connecting to jabber.supportspace.com (65.17.251.205:5222); pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:17 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:8192 Message: PLAINzlib; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:16384 Message: ADg0ZDdiMjY1YmI3ODIxOTQxNTFiODk4ZDI0MTI5MDEwNWJkNDRhNjMAYmV0aGllMTM=; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:4 Message: SASL authentication successful; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:8192 Message: zlib; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:16384 Message: IMClient; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:8192 Message: 84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:16384 Message: 0; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg IMClient::onConnect(); pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg Connection take: 1.212 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg CNodeUpdateStatus::PerformJob(); pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg update_status sent; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:16384 Message: getUnreadSupportMessages; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getUnreadSupportMessages]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg Event found - eventID: 'updateVersion'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:18 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:19 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110489; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:19 AM; Msg MenuOpenedByTray == FALSE; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:19 AM; Msg CheckMenuItem UNCHECKED; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:19 AM; Msg Messnger is in connected state; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x105b9; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg replace for id=32784; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg replace for id=32802; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg replace for id=32787; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg replace for id=32786; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:20 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:21 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:21 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:21 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:21 AM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:21 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:21 AM; Msg draw menu item: 32786 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:39:21 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:21 AM; Msg CNodeUpdateStatus::PerformJob(); pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:21 AM; Msg LolLevel:0 LogArea:16384 Message: awayPresenceAway; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:39:21 AM; Msg update_status sent; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:40:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:40:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239118818testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:40:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239118818] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:40:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239118818testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:40:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239118818; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:41:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:41:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239118878testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:41:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239118878] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:41:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239118878testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:41:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239118878; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:42:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:42:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239118938testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:42:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239118938] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:42:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239118938testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:42:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239118938; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:42:52 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110489; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:52 AM; Msg MenuOpenedByTray == FALSE; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:52 AM; Msg CheckMenuItem UNCHECKED; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:52 AM; Msg Messnger is in connected state; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x105b9; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg replace for id=32784; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg replace for id=32802; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg replace for id=32787; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg replace for id=32786; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:53 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:54 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:42:54 AM; Msg CNodeUpdateStatus::PerformJob(); pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:42:54 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:42:54 AM; Msg update_status sent; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:42:54 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:42:54 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:42:54 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:42:54 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:42:54 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:42:54 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:54 AM; Msg Event found - eventID: 'updateVersion'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:54 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:42:54 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:43:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:43:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239118998testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:43:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239118998] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:43:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239118998testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:43:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239118998; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:44:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:44:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119058testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:44:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119058] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:44:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119058testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:44:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119058; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:44:28 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 10:44:28 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:45:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119118testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:45:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119118] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:45:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119118testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:45:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119118; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:45:21 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110489; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:21 AM; Msg MenuOpenedByTray == FALSE; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:21 AM; Msg CheckMenuItem UNCHECKED; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:21 AM; Msg Messnger is in connected state; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:23 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x105b9; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:23 AM; Msg replace for id=32784; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:23 AM; Msg replace for id=32802; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:23 AM; Msg replace for id=32787; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:23 AM; Msg replace for id=32786; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:23 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:23 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:23 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:23 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:23 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:23 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:23 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:23 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:24 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:24 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:24 AM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:45:25 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:45:25 AM; Msg CNodeUpdateStatus::PerformJob(); pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:45:25 AM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceDnd; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:45:25 AM; Msg update_status sent; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:46:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:46:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119178testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:46:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119178] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:46:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119178testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:46:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119178; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:47:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:47:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119238testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:47:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119238] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:47:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119238testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:47:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119238; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110489; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg MenuOpenedByTray == FALSE; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg CheckMenuItem UNCHECKED; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg Messnger is in connected state; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x105b9; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg replace for id=32784; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg replace for id=32802; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg replace for id=32787; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg replace for id=32786; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:50 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:51 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:47:51 AM; Msg CNodeUpdateStatus::PerformJob(); pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:47:51 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:47:51 AM; Msg update_status sent; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:47:51 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:47:51 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:47:51 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:47:51 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:47:51 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:47:51 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:51 AM; Msg Event found - eventID: 'updateVersion'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:51 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:47:51 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:48:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:48:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119298testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:48:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119298] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:48:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119298testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:48:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119298; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:49:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:49:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119358testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:49:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119358] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:49:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119358testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:49:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119358; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:49:38 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 10:49:38 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:50:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:50:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119418testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:50:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119418] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:50:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119418testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:50:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119418; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:51:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:51:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119478testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:51:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119478] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:51:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119478testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:51:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119478; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:52:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:52:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119538testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:52:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119538] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:52:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119538testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:52:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119538; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:53:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:53:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119598testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:53:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119598] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:53:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119598testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:53:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119598; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:54:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:54:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119658testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:54:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119658] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:54:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119658testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:54:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119658; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:54:48 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 10:54:48 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 10:55:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:55:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119718testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:55:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119718] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:55:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119718testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:55:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119718; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:56:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:56:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119778testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:56:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119778] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:56:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119778testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:56:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119778; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:57:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:57:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119838testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:57:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119838] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:57:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119838testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:57:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119838; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:58:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:58:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119898testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:58:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119898] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:58:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119898testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:58:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119898; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:59:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:59:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239119958testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:59:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239119958] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 10:59:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239119958testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:59:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239119958; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 10:59:58 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 10:59:58 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:00:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:00:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120018testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:00:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120018] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:00:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120018testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:00:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120018; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:01:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:01:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120078testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:01:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120078] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:01:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120078testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:01:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120078; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"DANNY","emailActivated":false,"enableMarketingEmails":true,"firstName":"DANNY","fullName":"DANNY COVERT OPS","gender":"","hobbies":"","id":44539,"jabberUsername":"b7da3b2372f1f580a1a29589784205fc8c7f0340","lastName":"COVERT OPS","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5575910,"leftOpen":false,"origin":{"id":5690006,"originExtraData":{},"originType":"expertisePage","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":7,"day":2,"hours":9,"minutes":1,"month":3,"seconds":58,"time":1239120118311,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7718578}]; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"DANNY","emailActivated":false,"enableMarketingEmails":true,"firstName":"DANNY","fullName":"DANNY COVERT OPS","gender":"","hobbies":"","id":44539,"jabberUsername":"b7da3b2372f1f580a1a29589784205fc8c7f0340","lastName":"COVERT OPS","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5575910,"leftOpen":false,"origin":{"id":5690006,"originExtraData":{},"originType":"expertisePage","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":7,"day":2,"hours":9,"minutes":1,"month":3,"seconds":58,"time":1239120118311,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7718578}]; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg Event found - eventID: 'NewCallAdded'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5575910; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg ForegroundWindow title before alert was: Stan_CA on #covert-agents (+sptn): !seen , !lastspoke and !weather are working. | !Quote quotegoeshere , !Random | Fill in the google groups calendar please!; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg SetForegroundWindow passed ok; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg Event found - eventID: 'pageLoaded' ; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:58 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:59 AM; Msg Event found - eventID: 'EnterAlert' ; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:01:59 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:02:00 AM; Msg Event found - eventID: 'pickup' ; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:02:00 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5575910; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:02:00 AM; Msg CloseAlert UID= 5575910; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:02:00 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5575910; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:02:00 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:02:00 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:02:00 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:02:00 AM; Msg CAlertDlg::~CAlertDlg(); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:02:10 AM; Msg LolLevel:0 LogArea:8192 Message: Online2; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:02:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:02:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120138testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:02:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120138] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:02:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120138testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:02:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120138; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:02:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:03:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:03:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:03:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120198testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:03:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120198] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:03:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120198testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:03:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120198; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:03:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:04:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:04:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:04:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120258testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:04:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120258] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:04:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120258testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:04:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120258; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:04:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:05:08 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 11:05:08 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:05:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:05:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:05:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120318testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:05:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120318] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:05:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120318testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:05:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120318; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:05:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:06:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:06:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:06:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120378testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:06:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120378] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:06:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120378testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:06:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120378; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:06:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:07:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:07:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:07:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120438testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:07:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120438] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:07:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120438testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:07:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120438; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:07:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:08:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:08:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:08:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120498testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:08:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120498] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:08:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120498testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:08:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120498; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:08:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:09:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:09:18 AM; Msg Actual Idle Timeout is only 0 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:09:18 AM; Msg Supporter still Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:09:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:09:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120558testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:09:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120558] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:09:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120558testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:09:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120558; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:09:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:10:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:10:18 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 11:10:18 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:10:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:10:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120618testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:10:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120618] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:10:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120618testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:10:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120618; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:10:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:11:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:11:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:11:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120678testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:11:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120678] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:11:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120678testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:11:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120678; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:11:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:12:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:12:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:12:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120738testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:12:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120738] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:12:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120738testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:12:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120738; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:12:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:13:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:13:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:13:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120798testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:13:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120798] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:13:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120798testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:13:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120798; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:13:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:14:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:14:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:14:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120858testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:14:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120858] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:14:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120858testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:14:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120858; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:14:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:14:46 AM; Msg OnWorkBenchClose received... TODO; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:15:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:15:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120918testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:15:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120918] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:15:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120918testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:15:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120918; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:15:28 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 11:15:28 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:15:57 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:16:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:16:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239120978testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:16:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239120978] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:16:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239120978testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:16:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239120978; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:17:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:17:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121038testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:17:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121038] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:17:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121038testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:17:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121038; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:18:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:18:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121098testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:18:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121098] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:18:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121098testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:18:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121098; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:19:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:19:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121158testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:19:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121158] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:19:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121158testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:19:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121158; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:20:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:20:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121218testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:20:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121218] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:20:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121218testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:20:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121218; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:20:38 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 11:20:38 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:21:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:21:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121278testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:21:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121278] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:21:20 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121278testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:21:20 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121278; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:22:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:22:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121338testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:22:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121338] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:22:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121338testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:22:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121338; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:23:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:23:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121398testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:23:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121398] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:23:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121398testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:23:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121398; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:24:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:24:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121458testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:24:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121458] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:24:20 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121458testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:24:20 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121458; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:25:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:25:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121518testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:25:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121518] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:25:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121518testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:25:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121518; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:25:48 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 11:25:48 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:26:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:26:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121578testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:26:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121578] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:26:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121578testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:26:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121578; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:27:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:27:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121638testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:27:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121638] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:27:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121638testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:27:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121638; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:28:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:28:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121698testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:28:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121698] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:28:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121698testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:28:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121698; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:29:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:29:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121758testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:29:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121758] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:29:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121758testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:29:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121758; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:30:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:30:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121818testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:30:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121818] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:30:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121818testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:30:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121818; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:30:58 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 11:30:58 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:31:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121878testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:31:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121878] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:31:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121878testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:31:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121878; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110489; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg MenuOpenedByTray == FALSE; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg CheckMenuItem UNCHECKED; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg Messnger is in connected state; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x105b9; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg replace for id=32784; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg replace for id=32802; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg replace for id=32787; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg replace for id=32786; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:32 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg CNodeUpdateStatus::PerformJob(); pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg update_status sent; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg Event found - eventID: 'updateVersion'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:31:33 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:32:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:32:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121938testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:32:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121938] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:32:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121938testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:32:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121938; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:33:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:33:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239121998testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:33:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239121998] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:33:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239121998testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:33:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239121998; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:34:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:34:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122058testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:34:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122058] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:34:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122058testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:34:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122058; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:35:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:35:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122118testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:35:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122118] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:35:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122118testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:35:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122118; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:36:08 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 11:36:08 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:36:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:36:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122178testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:36:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122178] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:36:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122178testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:36:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122178; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:37:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:37:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122238testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:37:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122238] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:37:19 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122238testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:37:19 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122238; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:38:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:38:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122298testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:38:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122298] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:38:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122298testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:38:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122298; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:39:18 AM; Msg Actual Idle Timeout is only 0 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:39:18 AM; Msg Supporter still Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:39:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:39:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122358testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:39:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122358] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:39:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122358testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:39:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122358; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:40:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:40:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122418testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:40:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122418] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:40:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122418testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:40:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122418; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:41:18 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 11:41:18 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:41:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:41:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122478testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:41:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122478] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:41:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122478testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:41:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122478; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:42:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:42:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122538testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:42:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122538] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:42:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122538testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:42:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122538; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:43:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:43:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122598testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:43:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122598] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:43:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122598testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:43:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122598; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:44:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:44:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122658testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:44:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122658] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:44:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122658testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:44:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122658; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:45:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:45:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122718testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:45:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122718] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:45:20 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122718testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:45:20 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122718; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:46:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:46:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122778testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:46:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122778] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:46:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122778testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:46:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122778; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:46:28 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 11:46:28 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:47:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:47:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122838testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:47:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122838] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:47:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122838testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:47:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122838; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:48:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:48:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122898testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:48:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122898] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:48:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122898testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:48:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122898; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:49:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:49:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239122958testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:49:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239122958] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:49:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239122958testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:49:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239122958; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:50:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:50:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239123018testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:50:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123018] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:50:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239123018testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:50:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123018; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:51:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:51:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239123078testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:51:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123078] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:51:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239123078testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:51:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123078; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:51:38 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 11:51:38 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:52:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:52:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239123138testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:52:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123138] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:52:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239123138testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:52:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123138; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:53:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:53:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239123198testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:53:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123198] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:53:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239123198testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:53:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123198; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:54:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:54:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239123258testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:54:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123258] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:54:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239123258testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:54:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123258; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:55:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:55:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239123318testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:55:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123318] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:55:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239123318testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:55:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123318; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:55:51 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110489; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:51 AM; Msg MenuOpenedByTray == FALSE; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:51 AM; Msg CheckMenuItem UNCHECKED; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:51 AM; Msg Messnger is in connected state; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:52 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x105b9; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:52 AM; Msg replace for id=32784; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:52 AM; Msg replace for id=32802; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:52 AM; Msg replace for id=32787; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:52 AM; Msg replace for id=32786; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:52 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:52 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:52 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:52 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:52 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:52 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:52 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:55:52 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:56:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:56:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239123378testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:56:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123378] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:56:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239123378testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:56:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123378; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:56:48 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 11:56:48 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 11:57:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:57:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239123438testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:57:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123438] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:57:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239123438testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:57:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123438; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:58:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:58:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239123498testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:58:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123498] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:58:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239123498testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:58:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123498; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:59:18 AM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:59:18 AM; Msg LolLevel:0 LogArea:16384 Message: 1239123558testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:59:18 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123558] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 11:59:18 AM; Msg LolLevel:0 LogArea:8192 Message: 1239123558testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 11:59:18 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123558; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:00:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:00:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239123618testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:00:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123618] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:00:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239123618testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:00:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123618; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:01:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:01:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239123678testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:01:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123678] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:01:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239123678testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:01:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123678; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:01:58 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 12:01:58 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:02:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:02:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239123738testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:02:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123738] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:02:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239123738testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:02:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123738; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:03:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:03:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239123798testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:03:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123798] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:03:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239123798testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:03:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123798; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:04:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:04:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239123858testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:04:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123858] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:04:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239123858testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:04:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123858; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:05:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:05:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239123918testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:05:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123918] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:05:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239123918testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:05:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123918; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:06:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:06:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239123978testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:06:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239123978] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:06:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239123978testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:06:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239123978; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:07:08 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 12:07:08 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:07:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:07:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124038testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:07:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124038] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:07:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124038testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:07:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124038; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:08:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:08:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124098testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:08:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124098] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:08:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124098testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:08:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124098; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:09:18 PM; Msg Actual Idle Timeout is only 24 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:09:18 PM; Msg Supporter still Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:09:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:09:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124158testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:09:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124158] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:09:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124158testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:09:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124158; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:10:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:10:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124218testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:10:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124218] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:10:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124218testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:10:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124218; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:11:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:11:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124278testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:11:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124278] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:11:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124278testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:11:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124278; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:12:18 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 12:12:18 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:12:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:12:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124338testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:12:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124338] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:12:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124338testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:12:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124338; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:13:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:13:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124398testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:13:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124398] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:13:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124398testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:13:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124398; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:14:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:14:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124458testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:14:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124458] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:14:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124458testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:14:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124458; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:15:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:15:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124518testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:15:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124518] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:15:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124518testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:15:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124518; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:16:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:16:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124578testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:16:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124578] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:16:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124578testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:16:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124578; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:17:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:17:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124638testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:17:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124638] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:17:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124638testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:17:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124638; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:17:28 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 12:17:28 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:37 PM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_support_msg{"notificationDisplayedText":"You have a new message from kelleen","supportMessageId":5658224,"supportMessageType":"offlineMessage"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:17:37 PM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_support_msg Body:{"notificationDisplayedText":"You have a new message from kelleen","supportMessageId":5658224,"supportMessageType":"offlineMessage"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:17:37 PM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_support_msg; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:37 PM; Msg Event found - eventID: 'StargateOfflineMsgNotification'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:37 PM; Msg CSupportMessengerDlg::OnStargateOfflineMsgNotification; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:37 PM; Msg OnStargateOfflineMsgNotification data {"notificationDisplayedText":"You have a new message from kelleen","supportMessageId":5658224,"supportMessageType":"offlineMessage"}; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:37 PM; Msg OnStargateOfflineMsgNotification Mid:5658224; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:37 PM; Msg OnStargateOfflineMsgNotification FreePosition 1 UID=-1239124658; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:37 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:37 PM; Msg ForegroundWindow title before alert was: All News, Videos, & Images - Mozilla Firefox; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:37 PM; Msg SetForegroundWindow passed ok; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:37 PM; Msg Warning - this eventID: 'pageLoaded' not in the event map of CAlertDlgOfflineMsg; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:38 PM; Msg Event found - eventID: 'EnterAlert' ; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:38 PM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:39 PM; Msg Event found - eventID: 'pickup' ; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:39 PM; Msg ShellExecute returned 42; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:39 PM; Msg CloseAlert UID= -1239124658; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:39 PM; Msg CSupportMessengerDlg::CloseAlert UID= -1239124658; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:39 PM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:39 PM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:17:39 PM; Msg CAlertDlg::~CAlertDlg(); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"luis","emailActivated":false,"enableMarketingEmails":false,"firstName":"luis","fullName":"luis lopez","gender":"","hobbies":"","id":44524,"jabberUsername":"8a5e8e22e6c1835e0b7faeaf901603c11d9b4e62","lastName":"lopez","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5575922,"leftOpen":false,"origin":{"id":5690059,"originExtraData":{"searchId":"-1","searchValue":""},"originType":"searchStatic","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":7,"day":2,"hours":10,"minutes":18,"month":3,"seconds":12,"time":1239124692601,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7720140}]; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"luis","emailActivated":false,"enableMarketingEmails":false,"firstName":"luis","fullName":"luis lopez","gender":"","hobbies":"","id":44524,"jabberUsername":"8a5e8e22e6c1835e0b7faeaf901603c11d9b4e62","lastName":"lopez","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5575922,"leftOpen":false,"origin":{"id":5690059,"originExtraData":{"searchId":"-1","searchValue":""},"originType":"searchStatic","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":7,"day":2,"hours":10,"minutes":18,"month":3,"seconds":12,"time":1239124692601,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7720140}]; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg Event found - eventID: 'NewCallAdded'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5575922; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg ForegroundWindow title before alert was: @Stan_CA on #covert-agents (+sptn): !seen , !lastspoke and !weather are working. | !Quote quotegoeshere , !Random | Fill in the google groups calendar please!; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg SetForegroundWindow passed ok; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg Event found - eventID: 'pageLoaded' ; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:12 PM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:14 PM; Msg Event found - eventID: 'EnterAlert' ; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:14 PM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:15 PM; Msg Event found - eventID: 'pickup' ; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:15 PM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5575922; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:15 PM; Msg CloseAlert UID= 5575922; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:15 PM; Msg CSupportMessengerDlg::CloseAlert UID= 5575922; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:15 PM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:15 PM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:15 PM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:15 PM; Msg CAlertDlg::~CAlertDlg(); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:18:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:18:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124698testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:18:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124698] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:18:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124698testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:18:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124698; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:18:24 PM; Msg LolLevel:0 LogArea:8192 Message: Online2; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:18:52 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:19:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:19:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124758testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:19:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124758] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:19:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124758testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:19:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124758; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:19:22 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:19:52 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:20:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:20:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124818testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:20:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124818] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:20:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124818testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:20:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124818; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:20:22 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:20:52 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:21:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:21:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124878testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:21:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124878] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:21:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124878testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:21:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124878; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:21:22 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:21:43 PM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"kelleen","emailActivated":false,"enableMarketingEmails":true,"firstName":"kelleen","fullName":"kelleen Swain","gender":"","hobbies":"","id":44552,"jabberUsername":"caabf666b125e63d0ef88eab319de7daf8f98eac","lastName":"Swain","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5575923,"leftOpen":false,"origin":{"id":5690060,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":false,"state":"NEW","submissionDate":{"date":7,"day":2,"hours":10,"minutes":21,"month":3,"seconds":44,"time":1239124904404,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7720218}]; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:21:43 PM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"kelleen","emailActivated":false,"enableMarketingEmails":true,"firstName":"kelleen","fullName":"kelleen Swain","gender":"","hobbies":"","id":44552,"jabberUsername":"caabf666b125e63d0ef88eab319de7daf8f98eac","lastName":"Swain","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5575923,"leftOpen":false,"origin":{"id":5690060,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":false,"state":"NEW","submissionDate":{"date":7,"day":2,"hours":10,"minutes":21,"month":3,"seconds":44,"time":1239124904404,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7720218}]; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:21:43 PM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:43 PM; Msg Event found - eventID: 'NewCallAdded'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:43 PM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:43 PM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:43 PM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5575923; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:43 PM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:43 PM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:44 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:44 PM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:44 PM; Msg ForegroundWindow title before alert was: SupportSpace Workbench; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:44 PM; Msg SetForegroundWindow passed ok; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:44 PM; Msg Event found - eventID: 'pageLoaded' ; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:44 PM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:47 PM; Msg Event found - eventID: 'EnterAlert' ; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:47 PM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:47 PM; Msg Event found - eventID: 'pickup' ; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:47 PM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5575923; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:47 PM; Msg CloseAlert UID= 5575923; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:47 PM; Msg CSupportMessengerDlg::CloseAlert UID= 5575923; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:47 PM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:47 PM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:47 PM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:47 PM; Msg CAlertDlg::~CAlertDlg(); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:21:52 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:22:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:22:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124938testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:22:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124938] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:22:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124938testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:22:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124938; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:22:22 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:22:38 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 12:22:38 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:52 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110489; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg MenuOpenedByTray == FALSE; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg CheckMenuItem UNCHECKED; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg Messnger is in connected state; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x105b9; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg replace for id=32784; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg replace for id=32802; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg replace for id=32787; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg replace for id=32786; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg draw menu item: 32784 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg draw menu item: 32787 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:53 PM; Msg draw menu item: 32786 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:54 PM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:54 PM; Msg draw menu item: 32784 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:54 PM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:54 PM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:54 PM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:22:55 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:22:55 PM; Msg CNodeUpdateStatus::PerformJob(); pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:22:55 PM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceDnd; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:22:55 PM; Msg update_status sent; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:23:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:23:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239124998testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:23:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239124998] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:23:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239124998testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:23:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239124998; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:23:22 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:23:52 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:24:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:24:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125058testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:24:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125058] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:24:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125058testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:24:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125058; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:24:22 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:24:56 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:25:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:25:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125118testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:25:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125118] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:25:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125118testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:25:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125118; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:25:22 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:25:52 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:26:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:26:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125178testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:26:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125178] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:26:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125178testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:26:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125178; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:26:22 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:26:52 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:27:00 PM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110489; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:00 PM; Msg MenuOpenedByTray == FALSE; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:00 PM; Msg CheckMenuItem UNCHECKED; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:00 PM; Msg Messnger is in connected state; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x105b9; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg replace for id=32784; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg replace for id=32802; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg replace for id=32787; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg replace for id=32786; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg draw menu item: 32784 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg draw menu item: 32787 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg draw menu item: 32786 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:01 PM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:02 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:27:02 PM; Msg CNodeUpdateStatus::PerformJob(); pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:27:02 PM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:27:02 PM; Msg update_status sent; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:27:02 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:27:02 PM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:27:02 PM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:27:02 PM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:27:02 PM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:27:02 PM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:02 PM; Msg Event found - eventID: 'updateVersion'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:02 PM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:02 PM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:27:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125238testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:27:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125238] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:27:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125238testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:27:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125238; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:27:22 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:27:48 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 12:27:48 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:27:52 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:28:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:28:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125298testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:28:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125298] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:28:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125298testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:28:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125298; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:28:23 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:28:52 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:29:02 PM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_support_msg{"notificationDisplayedText":"You have a new message from Mark","supportMessageId":5658243,"supportMessageType":"offlineMessage"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:29:02 PM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_support_msg Body:{"notificationDisplayedText":"You have a new message from Mark","supportMessageId":5658243,"supportMessageType":"offlineMessage"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:29:02 PM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_support_msg; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:02 PM; Msg Event found - eventID: 'StargateOfflineMsgNotification'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:02 PM; Msg CSupportMessengerDlg::OnStargateOfflineMsgNotification; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:02 PM; Msg OnStargateOfflineMsgNotification data {"notificationDisplayedText":"You have a new message from Mark","supportMessageId":5658243,"supportMessageType":"offlineMessage"}; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:02 PM; Msg OnStargateOfflineMsgNotification Mid:5658243; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:02 PM; Msg OnStargateOfflineMsgNotification FreePosition 1 UID=-1239125343; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:02 PM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:02 PM; Msg ForegroundWindow title before alert was: 4-11 non-covert - Notepad; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:02 PM; Msg SetForegroundWindow passed ok; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:02 PM; Msg Warning - this eventID: 'pageLoaded' not in the event map of CAlertDlgOfflineMsg; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:11 PM; Msg Event found - eventID: 'EnterAlert' ; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:11 PM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:12 PM; Msg Event found - eventID: 'pickup' ; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:12 PM; Msg ShellExecute returned 42; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:12 PM; Msg CloseAlert UID= -1239125343; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:12 PM; Msg CSupportMessengerDlg::CloseAlert UID= -1239125343; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:12 PM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:12 PM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:12 PM; Msg CAlertDlg::~CAlertDlg(); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:29:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:29:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125358testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:29:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125358] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:29:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125358testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:29:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125358; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:29:22 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:29:52 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:30:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:30:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125418testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:30:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125418] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:30:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125418testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:30:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125418; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:30:23 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:30:52 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:31:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:31:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125478testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:31:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125478] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:31:19 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125478testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:31:19 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125478; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:31:22 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:31:52 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:32:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125538testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125538] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125538testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:32:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125538; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:32:22 PM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg LolLevel:0 LogArea:8192 Message: stargate_request_notification{"id":59628,"lastChangedState":{"date":7,"day":2,"hours":10,"minutes":21,"month":3,"nanos":407000000,"seconds":44,"time":1239124904407,"timezoneOffset":420,"year":109},"originator":{"country":{"countryId":0,"countryName":""},"displayUserName":"kelleen","emailActivated":false,"enableMarketingEmails":true,"firstName":"kelleen","fullName":"kelleen Swain","gender":"","hobbies":"","id":44552,"jabberUsername":"caabf666b125e63d0ef88eab319de7daf8f98eac","lastName":"Swain","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"state":"ENDED","stayOnline4Customer":true,"supportRequest":{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"kelleen","emailActivated":false,"enableMarketingEmails":true,"firstName":"kelleen","fullName":"kelleen Swain","gender":"","hobbies":"","id":44552,"jabberUsername":"caabf666b125e63d0ef88eab319de7daf8f98eac","lastName":"Swain","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5575923,"leftOpen":false,"origin":{"id":5690060,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":false,"state":"CLOSED","supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7720218}}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_request_notification Body:{"id":59628,"lastChangedState":{"date":7,"day":2,"hours":10,"minutes":21,"month":3,"nanos":407000000,"seconds":44,"time":1239124904407,"timezoneOffset":420,"year":109},"originator":{"country":{"countryId":0,"countryName":""},"displayUserName":"kelleen","emailActivated":false,"enableMarketingEmails":true,"firstName":"kelleen","fullName":"kelleen Swain","gender":"","hobbies":"","id":44552,"jabberUsername":"caabf666b125e63d0ef88eab319de7daf8f98eac","lastName":"Swain","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"state":"ENDED","stayOnline4Customer":true,"supportRequest":{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"kelleen","emailActivated":false,"enableMarketingEmails":true,"firstName":"kelleen","fullName":"kelleen Swain","gender":"","hobbies":"","id":44552,"jabberUsername":"caabf666b125e63d0ef88eab319de7daf8f98eac","lastName":"Swain","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5575923,"leftOpen":false,"origin":{"id":5690060,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":false,"state":"CLOSED","supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7720218}}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_request_notification; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg Event found - eventID: 'addDhtmlLog'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg CSupportMessengerDlg::OnAddDhtmlLog: deleteCallFromInbox(). gCallItemsList.length=2; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg Event found - eventID: 'requestStatusChanged'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute iCallUID: 5575923; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute sState: ENDED; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute bStayOnline4Customer: 1; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute sDisplayUserName: kelleen; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg CSupportMessengerDlg::OnRequestStatusChanged iCallUID 5575923. CloseAlert; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg CloseAlert UID= 5575923; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg StayOnline4Customer is true...; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg CNodeUpdateStatus::PerformJob(); pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceOnline4Customer; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg update_status sent; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg OnWorkBenchClose received... TODO; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:23 PM; Msg LolLevel:0 LogArea:8192 Message: 1; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110489; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg MenuOpenedByTray == FALSE; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg CheckMenuItem UNCHECKED; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg Messnger is in connected state; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x105b9; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg replace for id=32784; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg replace for id=32802; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg replace for id=32787; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg replace for id=32786; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg draw menu item: 32784 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg draw menu item: 32787 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:25 PM; Msg draw menu item: 32786 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg CNodeUpdateStatus::PerformJob(); pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg update_status sent; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg Event found - eventID: 'updateVersion'; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:26 PM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:32:58 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 12:32:58 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:33:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:33:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125598testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:33:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125598] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:33:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125598testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:33:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125598; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:34:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:34:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125658testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:34:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125658] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:34:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125658testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:34:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125658; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:35:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:35:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125718testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:35:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125718] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:35:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125718testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:35:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125718; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:36:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:36:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125778testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:36:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125778] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:36:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125778testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:36:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125778; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:37:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:37:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125838testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:37:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125838] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:37:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125838testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:37:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125838; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:38:08 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 12:38:08 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:38:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:38:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125898testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:38:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125898] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:38:19 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125898testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:38:19 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125898; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:38:53 PM; Msg Actual Idle Timeout is only 0 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:38:53 PM; Msg Supporter still Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:39:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:39:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239125958testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:39:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239125958] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:39:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239125958testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:39:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239125958; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:40:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:40:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126018testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:40:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126018] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:40:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126018testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:40:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126018; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:41:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:41:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126078testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:41:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126078] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:41:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126078testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:41:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126078; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:42:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:42:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126138testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:42:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126138] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:42:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126138testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:42:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126138; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:43:18 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 12:43:18 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:43:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:43:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126198testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:43:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126198] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:43:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126198testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:43:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126198; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:44:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:44:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126258testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:44:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126258] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:44:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126258testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:44:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126258; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:45:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:45:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126318testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:45:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126318] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:45:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126318testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:45:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126318; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:46:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:46:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126378testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:46:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126378] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:46:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126378testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:46:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126378; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:47:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:47:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126438testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:47:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126438] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:47:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126438testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:47:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126438; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:48:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:48:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126498testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:48:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126498] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:48:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126498testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:48:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126498; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:48:28 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 12:48:28 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:49:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:49:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126558testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:49:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126558] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:49:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126558testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:49:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126558; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:50:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:50:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126618testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:50:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126618] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:50:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126618testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:50:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126618; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:51:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:51:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126678testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:51:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126678] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:51:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126678testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:51:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126678; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:52:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:52:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126738testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:52:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126738] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:52:19 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126738testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:52:19 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126738; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:53:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:53:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126798testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:53:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126798] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:53:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126798testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:53:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126798; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:53:38 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 12:53:38 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:54:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:54:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126858testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:54:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126858] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:54:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126858testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:54:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126858; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:55:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:55:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126918testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:55:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126918] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:55:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126918testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:55:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126918; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:56:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:56:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239126978testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:56:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239126978] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:56:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239126978testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:56:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239126978; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:57:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:57:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127038testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:57:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127038] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:57:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127038testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:57:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127038; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:58:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:58:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127098testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:58:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127098] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:58:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127098testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:58:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127098; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:58:48 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 12:58:48 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 12:59:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:59:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127158testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:59:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127158] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 12:59:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127158testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 12:59:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127158; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:00:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:00:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127218testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:00:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127218] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:00:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127218testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:00:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127218; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:00:36 PM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110489; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:36 PM; Msg MenuOpenedByTray == FALSE; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:36 PM; Msg CheckMenuItem UNCHECKED; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:36 PM; Msg Messnger is in connected state; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:37 PM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x105b9; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:37 PM; Msg replace for id=32784; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:37 PM; Msg replace for id=32802; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:37 PM; Msg replace for id=32787; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:37 PM; Msg replace for id=32786; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:37 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:37 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:37 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:37 PM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:37 PM; Msg draw menu item: 32784 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:37 PM; Msg draw menu item: 32802 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:37 PM; Msg draw menu item: 32787 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:37 PM; Msg draw menu item: 32786 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:38 PM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:38 PM; Msg draw menu item: 32787 in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:38 PM; Msg draw menu item: 32786 selected in (2,1,18,17); pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:00:39 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:00:39 PM; Msg CNodeUpdateStatus::PerformJob(); pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:00:39 PM; Msg LolLevel:0 LogArea:16384 Message: awayPresenceAway; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:00:39 PM; Msg update_status sent; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:01:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:01:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127278testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:01:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127278] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:01:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127278testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:01:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127278; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:02:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:02:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127338testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:02:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127338] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:02:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127338testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:02:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127338; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:03:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:03:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127398testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:03:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127398] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:03:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127398testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:03:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127398; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:03:58 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 1:03:58 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:04:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:04:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127458testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:04:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127458] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:04:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127458testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:04:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127458; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:05:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:05:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127518testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:05:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127518] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:05:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127518testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:05:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127518; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:06:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:06:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127578testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:06:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127578] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:06:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127578testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:06:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127578; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:07:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:07:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127638testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:07:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127638] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:07:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127638testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:07:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127638; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:08:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:08:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127698testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:08:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127698] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:08:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127698testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:08:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127698; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:08:53 PM; Msg Actual Idle Timeout is only 477 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:08:53 PM; Msg Supporter still Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:09:08 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 1:09:08 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:09:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:09:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127758testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:09:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127758] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:09:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127758testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:09:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127758; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:10:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:10:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127818testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:10:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127818] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:10:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127818testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:10:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127818; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:11:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:11:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127878testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:11:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127878] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:11:19 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127878testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:11:19 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127878; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:12:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:12:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127938testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:12:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127938] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:12:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127938testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:12:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127938; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:13:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:13:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239127998testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:13:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239127998] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:13:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239127998testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:13:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239127998; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:14:18 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 1:14:18 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:14:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:14:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128058testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:14:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128058] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:14:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128058testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:14:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128058; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:15:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:15:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128118testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:15:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128118] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:15:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128118testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:15:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128118; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:16:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:16:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128178testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:16:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128178] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:16:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128178testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:16:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128178; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:17:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:17:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128238testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:17:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128238] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:17:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128238testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:17:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128238; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:18:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:18:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128298testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:18:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128298] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:18:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128298testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:18:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128298; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:19:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:19:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128358testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:19:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128358] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:19:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128358testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:19:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128358; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:19:28 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 1:19:28 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:20:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:20:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128418testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:20:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128418] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:20:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128418testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:20:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128418; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:21:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:21:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128478testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:21:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128478] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:21:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128478testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:21:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128478; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:22:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:22:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128538testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:22:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128538] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:22:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128538testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:22:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128538; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:23:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:23:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128598testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:23:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128598] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:23:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128598testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:23:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128598; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:24:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:24:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128658testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:24:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128658] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:24:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128658testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:24:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128658; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:24:38 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 1:24:38 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:25:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:25:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128718testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:25:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128718] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:25:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128718testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:25:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128718; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:26:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:26:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128778testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:26:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128778] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:26:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128778testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:26:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128778; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:27:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:27:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128838testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:27:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128838] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:27:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128838testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:27:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128838; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:28:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:28:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128898testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:28:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128898] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:28:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128898testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:28:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128898; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:29:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:29:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239128958testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:29:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239128958] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:29:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239128958testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:29:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239128958; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:29:48 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 1:29:48 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:30:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:30:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129018testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:30:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129018] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:30:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129018testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:30:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129018; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:30:55 PM; Msg Actual Idle Timeout is only 1800 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:30:55 PM; Msg Supporter still Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:30:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 1800 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:30:55 PM; Msg Supporter is InActive!!!; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:30:55 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:30:55 PM; Msg CNodeUpdateStatus::PerformJob(); pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:30:55 PM; Msg LolLevel:0 LogArea:16384 Message: awayPresenceAway; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:30:55 PM; Msg update_status sent; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:31:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 1805 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 1810 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 1815 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 1820 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:31:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129078testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:31:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129078] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:31:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129078testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:31:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129078; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:31:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 1825 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 1830 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 1835 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 1840 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 1845 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 1850 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 1855 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 1860 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:31:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 1865 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 1870 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 1875 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 1880 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:32:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129138testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:32:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129138] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:32:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129138testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:32:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129138; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:32:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 1885 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 1890 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 1895 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 1900 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 1905 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 1910 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 1915 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 1920 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:32:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 1925 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 1930 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 1935 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 1940 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:33:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129198testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:33:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129198] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:33:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129198testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:33:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129198; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:33:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 1945 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 1950 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 1955 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 1960 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 1965 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 1970 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 1975 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 1980 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:33:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 1985 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 1990 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 1995 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2000 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:34:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129258testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:34:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129258] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:34:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129258testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:34:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129258; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:34:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2005 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2010 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2015 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2020 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2025 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2030 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2035 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2040 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:34:58 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 1:34:58 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2045 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2050 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2055 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2060 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:35:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129318testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:35:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129318] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:35:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129318testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:35:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129318; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:35:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2065 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2070 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2075 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2080 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2085 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2090 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2095 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2100 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:35:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2105 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2110 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2115 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2120 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:36:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129378testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:36:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129378] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:36:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129378testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:36:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129378; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:36:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2125 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2130 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2135 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2140 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2145 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2150 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2155 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2160 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:36:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2165 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2170 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2175 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2180 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:37:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129438testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:37:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129438] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:37:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129438testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:37:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129438; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:37:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2185 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2190 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2195 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2200 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2205 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2210 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2215 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2220 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:37:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2225 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2230 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2235 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2240 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:38:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129498testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:38:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129498] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:38:19 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129498testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:38:19 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129498; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:38:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2245 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2250 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2255 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2260 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2265 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2270 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2275 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2280 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:38:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2285 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2290 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2295 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2300 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:39:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129558testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:39:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129558] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:39:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129558testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:39:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129558; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:39:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2305 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2310 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2315 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2320 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2325 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2330 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2335 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2340 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:39:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2345 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2350 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:08 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 1:40:08 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2355 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2360 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:40:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129618testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:40:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129618] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:40:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129618testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:40:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129618; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:40:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2365 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2370 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2375 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2380 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2385 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2390 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2395 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2400 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:40:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2405 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2410 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2415 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2420 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:41:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129678testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:41:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129678] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:41:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129678testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:41:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129678; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:41:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2425 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2430 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2435 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2440 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2445 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2450 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2455 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2460 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:41:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2465 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2470 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2475 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2480 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:42:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129738testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:42:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129738] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:42:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129738testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:42:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129738; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:42:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2485 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2490 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2495 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2500 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2505 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2510 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2515 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2520 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:42:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2525 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2530 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2535 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2540 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:43:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129798testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:43:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129798] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:43:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2545 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:23 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129798testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:43:23 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129798; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:43:23 PM; Msg Unacceptable roundtrip duration: 5 sec. Timestamp: 1239129798; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 248; Compilation date Feb 15 2009; 07.04.2009 1:43:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2550 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2555 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2560 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2565 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2570 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2575 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2580 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:43:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2585 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2590 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2595 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2600 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:44:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129858testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:44:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129858] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:44:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2605 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:20 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129858testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:44:20 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129858; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:44:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2610 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2615 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2620 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2625 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2630 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2635 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2640 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:44:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2645 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2650 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2655 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2660 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:18 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 1. Delayed: 1 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 1:45:18 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :190 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:18 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:45:18 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129918testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:45:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129918] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:45:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129918testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:45:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129918; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:45:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2665 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2670 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2675 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2680 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2685 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2690 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2695 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2700 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:45:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2705 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2710 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2715 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2720 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:46:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239129977testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:46:18 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239129977] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:46:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239129977testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:46:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239129977; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:46:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2725 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2730 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2735 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2740 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2745 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2750 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2755 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2760 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:46:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2765 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2770 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2775 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2780 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:47:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130037testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:47:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130037] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:47:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130037testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:47:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130037; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:47:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2785 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2790 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2795 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2800 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2805 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2810 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2815 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2820 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:47:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2825 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2830 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2835 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2840 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:48:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130097testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:48:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130097] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:48:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2845 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:20 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130097testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:48:20 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130097; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:48:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2850 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:27 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 1. Delayed: 1 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 1:48:27 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2855 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2860 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2865 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2870 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2875 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2880 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:48:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2885 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2890 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2895 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2900 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:49:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130157testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:49:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130157] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:49:19 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130157testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:49:19 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130157; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:49:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2905 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2910 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2915 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2920 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2925 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2930 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2935 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 2940 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:49:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 2945 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 2950 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 2955 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 2960 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:50:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130217testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:50:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130217] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:50:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130217testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:50:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130217; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:50:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 2965 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 2970 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 2975 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 2980 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 2985 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 2990 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 2995 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 3000 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:50:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 3005 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 3010 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 3015 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 3020 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:51:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130277testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:51:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130277] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:51:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130277testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:51:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130277; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:51:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 3025 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 3030 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 3035 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 3040 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 3045 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 3050 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 3055 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 3060 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:51:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 3065 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 3070 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 3075 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 3080 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:52:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130337testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:52:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130337] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:52:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130337testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:52:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130337; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:52:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 3085 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 3090 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 3095 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 3100 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 3105 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 3110 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 3115 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 3120 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:52:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 3125 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 3130 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 3135 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 3140 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:53:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130397testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:53:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130397] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:53:19 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130397testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:53:19 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130397; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:53:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 3145 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 3150 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 3155 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 3160 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:37 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 1:53:37 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 3165 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 3170 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 3175 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 3180 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:53:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 3185 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 3190 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 3195 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 3200 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:54:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130457testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:54:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130457] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:54:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130457testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:54:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130457; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:54:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 3205 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 3210 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 3215 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 3220 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 3225 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 3230 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 3235 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 3240 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:54:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 3245 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 3250 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 3255 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 3260 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:55:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130517testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:55:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130517] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:55:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130517testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:55:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130517; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:55:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 3265 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 3270 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 3275 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 3280 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 3285 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 3290 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 3295 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 3300 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:55:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 3305 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 3310 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 3315 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 3320 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:56:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130577testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:56:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130577] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:56:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130577testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:56:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130577; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:56:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 3325 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 3330 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 3335 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 3340 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 3345 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 3350 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 3355 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 3360 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:56:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 3365 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 3370 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 3375 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 3380 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:57:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130637testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:57:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130637] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:57:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130637testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:57:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130637; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:57:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 3385 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 3390 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 3395 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 3400 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 3405 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 3410 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 3415 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 3420 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:57:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 3425 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 3430 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 3435 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 3440 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:58:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130697testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:58:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130697] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:58:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130697testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:58:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130697; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:58:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 3445 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 3450 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 3455 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 3460 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 3465 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 3470 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:47 PM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 07.04.2009 1:58:47 PM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 3475 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 3480 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:58:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 3485 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 3490 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 3495 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 3500 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:59:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130757testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:59:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130757] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 1:59:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130757testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:59:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130757; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 1:59:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 3505 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 3510 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 3515 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 3520 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 3525 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 3530 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 3535 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 3540 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 1:59:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 3545 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 3550 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 3555 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 3560 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 2:00:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130817testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 2:00:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130817] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 2:00:18 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130817testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 2:00:18 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130817; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 2:00:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 3565 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 3570 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 3575 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 3580 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 3585 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 3590 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 3595 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 3600 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:00:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 3605 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 3610 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 3615 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 3620 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 2:01:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130877testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 2:01:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130877] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 2:01:19 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130877testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 2:01:19 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130877; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 2:01:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 3625 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 3630 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 3635 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 3640 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 3645 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 3650 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 3655 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:50 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:55 PM; Msg Idle Timeout more then 1800 seconds. Actually 3660 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:01:55 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:00 PM; Msg Idle Timeout more then 1800 seconds. Actually 3665 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:00 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:05 PM; Msg Idle Timeout more then 1800 seconds. Actually 3670 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:05 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:10 PM; Msg Idle Timeout more then 1800 seconds. Actually 3675 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:10 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:15 PM; Msg Idle Timeout more then 1800 seconds. Actually 3680 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:15 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:17 PM; Msg SendCommandToJabberServer ; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 2:02:17 PM; Msg LolLevel:0 LogArea:16384 Message: 1239130937testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 2:02:17 PM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239130937] Subject:[testIMChannelQuality]; pid 1720 (SupportCenter.exe); tid 460 (Unnamed thread); 07.04.2009 2:02:19 PM; Msg LolLevel:0 LogArea:8192 Message: 1239130937testIMChannelQuality; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 2:02:19 PM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239130937; pid 1720 (SupportCenter.exe); tid 1468 (Unnamed thread); 07.04.2009 2:02:20 PM; Msg Idle Timeout more then 1800 seconds. Actually 3685 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:20 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:25 PM; Msg Idle Timeout more then 1800 seconds. Actually 3690 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:25 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:30 PM; Msg Idle Timeout more then 1800 seconds. Actually 3695 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:30 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:35 PM; Msg Idle Timeout more then 1800 seconds. Actually 3700 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:35 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:40 PM; Msg Idle Timeout more then 1800 seconds. Actually 3705 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:40 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:45 PM; Msg Idle Timeout more then 1800 seconds. Actually 3710 seconds.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:45 PM; Msg Supporter didn't back to be Active.; pid 1720 (SupportCenter.exe); tid 720 (Unnamed thread); 07.04.2009 2:02:50 PM; Msg Idle Timeout more then 1800 seconds. Actually 3715 seconds.; pid 1720 (SupportCenter.exe); tid 720 (