22.03.2009 6:42:34 AM; Msg Find First: SupportCenter.Log.03-15-2009-13-55-01; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg No logfile to delete. Num of logfiles is: 1. Maximum logs to save is: 3; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg Command line parameter is (null):; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg Create AppSingeltonHelperThread; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg Application Installation path is C:\Program Files\SupportSpace\Support Platform\:; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 5564 (SupportCenter.exe); tid 3232 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg Supporter once tried SignedIn on the PC: stanley.gromer@geeksquad.com; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg SupporterId is: stanley.gromer@geeksquad.com; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg LastSelectedStatus is: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg Remember me flag is: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (133116).; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/105; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:34 AM; Msg Event found - eventID: 'pageLoaded'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg Event found - eventID: 'LoginPageStart'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg CurrentSupporter SHA1 84d7b265bb782194151b898d241290105bd44a63; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg CSupportMessengerDlg::IMSignIn() CreateIMClient; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg CJabberWrapper::CreateSemaphore passed; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg CJabberWrapper:CreateIMClient begin; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg CSupportMessengerDlg::IMSignIn() SendConnect; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg Jabber_TX:Starting Jabber TX thread ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg CNodeSendConnect::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg CJabberWrapper::connect() begin; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg CJabberWrapper::connect() end; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg Jabber_RX::Starting Jabber RX thread; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg CSupportMessengerDlg::OnIMConnecting; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg LolLevel:1 LogArea:32 Message: notice: gloox does not support SRV records on this platform. Using A records instead.; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg LolLevel:1 LogArea:32 Message: notice: using default port.; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg LolLevel:0 LogArea:32 Message: connecting to jabber.supportspace.com (65.17.251.205:5222); pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:37 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:8192 Message: PLAINzlib; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:16384 Message: ADg0ZDdiMjY1YmI3ODIxOTQxNTFiODk4ZDI0MTI5MDEwNWJkNDRhNjMAYmV0aGllMTM=; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:4 Message: SASL authentication successful; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:8192 Message: zlib; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:16384 Message: IMClient; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:8192 Message: 84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:16384 Message: 0; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg IMClient::onConnect(); pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg Connection take: 1.164 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg LolLevel:0 LogArea:16384 Message: getUnreadSupportMessages; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:38 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getUnreadSupportMessages]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:42:39 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:39 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:42:39 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:39 AM; Msg Event found - eventID: 'updateVersion'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:39 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:42:39 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:43:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:43:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722218testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:43:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722218] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:43:39 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722218testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:43:39 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722218; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:43:53 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_support_msg{"notificationDisplayedText":"You have a new message from Todd","supportMessageId":5650195,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:43:53 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_support_msg Body:{"notificationDisplayedText":"You have a new message from Todd","supportMessageId":5650195,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:43:53 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_support_msg; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:43:53 AM; Msg Event found - eventID: 'StargateOfflineMsgNotification'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:43:53 AM; Msg CSupportMessengerDlg::OnStargateOfflineMsgNotification; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:43:53 AM; Msg OnStargateOfflineMsgNotification data {"notificationDisplayedText":"You have a new message from Todd","supportMessageId":5650195,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:43:53 AM; Msg OnStargateOfflineMsgNotification Mid:5650195; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:43:53 AM; Msg OnStargateOfflineMsgNotification FreePosition 1 UID=-1237722234; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:43:53 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:43:53 AM; Msg ForegroundWindow title before alert was: Richard.Bailey Covert Agent; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:43:54 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:43:54 AM; Msg Warning - this eventID: 'pageLoaded' not in the event map of CAlertDlgOfflineMsg; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:44:06 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:44:06 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:44:06 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:44:06 AM; Msg ShellExecute returned 42; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:44:06 AM; Msg CloseAlert UID= -1237722234; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:44:06 AM; Msg CSupportMessengerDlg::CloseAlert UID= -1237722234; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:44:06 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:44:06 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:44:06 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:44:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:44:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722278testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:44:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722278] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:44:39 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722278testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:44:39 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722278; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:45:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:45:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722338testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:45:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722338] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:45:39 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722338testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:45:39 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722338; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:46:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:46:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722398testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:46:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722398] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:46:39 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722398testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:46:39 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722398; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:47:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:47:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722458testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:47:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722458] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:47:39 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722458testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:47:39 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722458; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:47:48 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 6:47:48 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:48:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:48:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722518testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:48:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722518] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:48:39 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722518testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:48:39 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722518; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:49:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:49:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722578testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:49:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722578] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:49:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722578testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:49:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722578; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:50:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:50:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722638testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:50:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722638] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:50:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722638testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:50:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722638; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:51:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:51:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722698testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:51:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722698] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:51:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722698testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:51:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722698; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:52:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:52:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722758testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:52:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722758] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:52:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722758testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:52:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722758; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:52:58 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 6:52:58 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:53:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:53:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722818testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:53:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722818] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:53:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722818testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:53:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722818; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:54:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:54:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722878testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:54:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722878] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:54:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722878testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:54:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722878; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:55:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:55:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722938testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:55:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722938] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:55:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722938testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:55:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722938; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:56:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:56:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237722998testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:56:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237722998] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:56:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237722998testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:56:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237722998; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:57:14 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_support_msg{"notificationDisplayedText":"You have a new message from Megan","supportMessageId":5650202,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:57:14 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_support_msg Body:{"notificationDisplayedText":"You have a new message from Megan","supportMessageId":5650202,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:57:14 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_support_msg; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:14 AM; Msg Event found - eventID: 'StargateOfflineMsgNotification'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:14 AM; Msg CSupportMessengerDlg::OnStargateOfflineMsgNotification; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:14 AM; Msg OnStargateOfflineMsgNotification data {"notificationDisplayedText":"You have a new message from Megan","supportMessageId":5650202,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:14 AM; Msg OnStargateOfflineMsgNotification Mid:5650202; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:14 AM; Msg OnStargateOfflineMsgNotification FreePosition 1 UID=-1237723035; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:14 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:14 AM; Msg ForegroundWindow title before alert was: Geek Squad Forums :: Post a reply - Windows Internet Explorer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:14 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:14 AM; Msg Warning - this eventID: 'pageLoaded' not in the event map of CAlertDlgOfflineMsg; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:21 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:21 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:22 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:22 AM; Msg ShellExecute returned 42; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:22 AM; Msg CloseAlert UID= -1237723035; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:22 AM; Msg CSupportMessengerDlg::CloseAlert UID= -1237723035; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:22 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:22 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:22 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:57:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:57:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723058testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:57:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723058] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:57:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723058testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:57:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723058; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:58:08 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 6:58:08 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:58:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:58:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723118testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:58:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723118] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:58:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723118testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:58:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723118; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571840,"leftOpen":false,"origin":{"id":5669403,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":4,"minutes":59,"month":2,"seconds":42,"time":1237723182778,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7277825}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571840,"leftOpen":false,"origin":{"id":5669403,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":4,"minutes":59,"month":2,"seconds":42,"time":1237723182778,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7277825}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg Event found - eventID: 'NewCallAdded'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg ForegroundWindow title before alert was: Richard.Bailey Covert Agent; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg Event found - eventID: 'pageLoaded' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:28 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:59:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723178testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:59:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723178] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 6:59:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723178testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:59:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723178; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:59:39 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:39 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CloseAlert UID= 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:40 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:41 AM; Msg LolLevel:0 LogArea:8192 Message: {"event": "onload"}page_event7277825; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:59:41 AM; Msg New messsge. From:cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1@jabber.supportspace.com/web Subject:page_event Body:{"event": "onload"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 6:59:41 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: page_event; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 6:59:45 AM; Msg LolLevel:0 LogArea:8192 Message: Online2; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:00:14 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:00:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:00:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723238testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:00:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723238] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:00:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723238testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:00:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723238; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:00:44 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:01:11 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_support_msg{"notificationDisplayedText":"You have a new message from Megan","supportMessageId":5650185,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:01:11 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_support_msg Body:{"notificationDisplayedText":"You have a new message from Megan","supportMessageId":5650185,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:01:11 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_support_msg; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:11 AM; Msg Event found - eventID: 'StargateOfflineMsgNotification'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:11 AM; Msg CSupportMessengerDlg::OnStargateOfflineMsgNotification; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:11 AM; Msg OnStargateOfflineMsgNotification data {"notificationDisplayedText":"You have a new message from Megan","supportMessageId":5650185,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:11 AM; Msg OnStargateOfflineMsgNotification Mid:5650185; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:11 AM; Msg OnStargateOfflineMsgNotification FreePosition 1 UID=-1237723272; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:11 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:11 AM; Msg ForegroundWindow title before alert was: SupportSpace Workbench; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:11 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:11 AM; Msg Warning - this eventID: 'pageLoaded' not in the event map of CAlertDlgOfflineMsg; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:14 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:01:36 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:36 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:37 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:37 AM; Msg ShellExecute returned 42; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:37 AM; Msg CloseAlert UID= -1237723272; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:37 AM; Msg CSupportMessengerDlg::CloseAlert UID= -1237723272; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:37 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:37 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:37 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:01:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:01:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723298testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:01:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723298] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:01:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723298testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:01:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723298; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:01:44 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:02:14 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:02:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:02:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723358testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:02:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723358] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:02:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723358testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:02:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723358; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:02:44 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:03:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:03:18 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 7:03:18 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:35 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_support_msg{"notificationDisplayedText":"You have a new message from Megan","supportMessageId":5650191,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:03:35 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_support_msg Body:{"notificationDisplayedText":"You have a new message from Megan","supportMessageId":5650191,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:03:35 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_support_msg; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:35 AM; Msg Event found - eventID: 'StargateOfflineMsgNotification'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:35 AM; Msg CSupportMessengerDlg::OnStargateOfflineMsgNotification; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:35 AM; Msg OnStargateOfflineMsgNotification data {"notificationDisplayedText":"You have a new message from Megan","supportMessageId":5650191,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:35 AM; Msg OnStargateOfflineMsgNotification Mid:5650191; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:35 AM; Msg OnStargateOfflineMsgNotification FreePosition 1 UID=-1237723416; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:35 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:35 AM; Msg ForegroundWindow title before alert was: SupportSpace Workbench; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:35 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:35 AM; Msg Warning - this eventID: 'pageLoaded' not in the event map of CAlertDlgOfflineMsg; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:36 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:36 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:37 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:37 AM; Msg ShellExecute returned 42; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:37 AM; Msg CloseAlert UID= -1237723416; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:37 AM; Msg CSupportMessengerDlg::CloseAlert UID= -1237723416; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:37 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:37 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:37 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:03:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:03:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723418testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:03:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723418] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:03:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723418testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:03:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723418; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:03:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:04:14 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:04:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:04:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723478testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:04:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723478] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:04:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723478testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:04:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723478; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:04:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:05:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:05:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:05:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723538testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:05:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723538] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:05:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723538testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:05:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723538; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:05:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:06:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:06:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:06:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723598testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:06:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723598] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:06:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723598testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:06:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723598; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:06:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:07:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:07:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:07:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723658testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:07:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723658] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:07:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723658testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:07:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723658; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:07:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:08:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:08:28 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 7:08:28 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:08:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:08:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723718testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:08:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723718] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:08:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723718testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:08:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723718; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:08:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:09:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:09:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:09:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723778testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:09:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723778] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:09:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723778testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:09:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723778; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:09:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:10:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:10:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:10:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723838testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:10:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723838] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:10:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723838testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:10:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723838; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:10:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:11:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:11:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:11:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723898testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:11:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723898] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:11:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723898testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:11:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723898; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:11:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:12:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:12:38 AM; Msg Actual Idle Timeout is only 7 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:12:38 AM; Msg Supporter still Active.; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:12:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:12:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237723958testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:12:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237723958] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:12:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237723958testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:12:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237723958; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:12:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:13:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:13:38 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 7:13:38 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:13:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:13:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724018testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:13:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724018] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:13:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724018testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:13:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724018; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:13:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:14:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:14:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:14:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724078testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:14:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724078] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:14:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724078testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:14:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724078; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:14:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:15:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:15:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:15:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724138testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:15:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724138] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:15:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724138testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:15:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724138; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:15:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:16:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:16:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:16:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724198testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:16:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724198] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:16:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724198testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:16:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724198; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:16:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:17:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:17:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:17:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724258testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:17:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724258] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:17:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724258testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:17:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724258; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:17:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:18:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:18:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:18:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724318testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:18:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724318] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:18:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724318testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:18:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724318; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:18:46 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:18:48 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 7:18:48 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:19:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:19:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:19:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724378testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:19:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724378] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:19:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724378testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:19:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724378; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:19:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:20:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:20:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:20:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724438testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:20:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724438] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:20:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724438testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:20:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724438; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:20:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:21:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:21:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:21:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724498testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:21:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724498] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:21:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724498testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:21:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724498; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:21:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:22:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:22:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:22:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724558testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:22:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724558] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:22:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724558testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:22:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724558; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:22:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:23:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:23:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:23:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724618testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:23:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724618] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:23:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724618testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:23:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724618; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:23:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:23:58 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 7:23:58 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:24:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:24:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:24:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724678testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:24:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724678] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:24:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724678testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:24:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724678; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:24:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:25:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:25:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:25:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724738testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:25:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724738] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:25:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724738testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:25:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724738; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:25:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:26:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:26:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:26:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724798testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:26:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724798] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:26:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724798testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:26:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724798; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:26:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:27:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:27:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:27:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724858testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:27:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724858] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:27:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724858testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:27:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724858; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:27:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:28:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:28:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:28:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724918testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:28:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724918] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:28:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724918testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:28:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724918; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:28:45 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:29:08 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 7:29:08 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:15 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:29:31 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Schauren","emailActivated":false,"enableMarketingEmails":false,"firstName":"Schauren","fullName":"Schauren Hinson","gender":"","hobbies":"","id":41930,"jabberUsername":"2078dc3a06a3447c90eda05d63d198c066e0d38b","lastName":"Hinson","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571842,"leftOpen":false,"origin":{"id":5669409,"originExtraData":{},"originType":"expertisePage","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":5,"minutes":29,"month":2,"seconds":46,"time":1237724986247,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7278061}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:29:31 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Schauren","emailActivated":false,"enableMarketingEmails":false,"firstName":"Schauren","fullName":"Schauren Hinson","gender":"","hobbies":"","id":41930,"jabberUsername":"2078dc3a06a3447c90eda05d63d198c066e0d38b","lastName":"Hinson","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571842,"leftOpen":false,"origin":{"id":5669409,"originExtraData":{},"originType":"expertisePage","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":5,"minutes":29,"month":2,"seconds":46,"time":1237724986247,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7278061}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:29:31 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:31 AM; Msg Event found - eventID: 'NewCallAdded'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:31 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:31 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:31 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5571842; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:31 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:31 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:32 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:32 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:32 AM; Msg ForegroundWindow title before alert was: SupportSpace Workbench; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:32 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:32 AM; Msg Event found - eventID: 'pageLoaded' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:32 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:29:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237724978testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:29:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237724978] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:29:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237724978testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:29:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237724978; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:29:40 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:40 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5571842; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg CloseAlert UID= 5571842; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5571842; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:41 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:46 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_request_notification{"id":55440,"lastChangedState":{"date":22,"day":0,"hours":4,"minutes":59,"month":2,"nanos":784000000,"seconds":42,"time":1237723182784,"timezoneOffset":420,"year":109},"originator":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"state":"LEFT_OPEN","stayOnline4Customer":false,"supportRequest":{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571840,"leftOpen":true,"origin":{"id":5669403,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":true,"state":"IN_SESSION","supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7277825}}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_request_notification Body:{"id":55440,"lastChangedState":{"date":22,"day":0,"hours":4,"minutes":59,"month":2,"nanos":784000000,"seconds":42,"time":1237723182784,"timezoneOffset":420,"year":109},"originator":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"state":"LEFT_OPEN","stayOnline4Customer":false,"supportRequest":{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571840,"leftOpen":true,"origin":{"id":5669403,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":true,"state":"IN_SESSION","supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7277825}}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_request_notification; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg Event found - eventID: 'addDhtmlLog'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg CSupportMessengerDlg::OnAddDhtmlLog: deleteCallFromInbox(). gCallItemsList.length=1; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg Event found - eventID: 'requestStatusChanged'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute iCallUID: 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute sState: LEFT_OPEN; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute bStayOnline4Customer: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute sDisplayUserName: Todd; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged iCallUID 5571840. CloseAlert; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg CloseAlert UID= 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg Changes the expert’s status from Busy StatusChangedOnMaxHandled and now number of InSessionCalls is less; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg Event found - eventID: 'updateVersion'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:29:51 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:30:16 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:30:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:30:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725038testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:30:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725038] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:30:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725038testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:30:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725038; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:30:46 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:31:16 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:31:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:31:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725098testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:31:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725098] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:31:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725098testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:31:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725098; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:31:46 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:32:16 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:32:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:32:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725158testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:32:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725158] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:32:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725158testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:32:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725158; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:32:46 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:33:01 AM; Msg OnWorkBenchClose received... TODO; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:33:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:33:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725218testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:33:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725218] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:33:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725218testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:33:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725218; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:34:12 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:34:18 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 7:34:18 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:34:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:34:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725278testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:34:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725278] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:34:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725278testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:34:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725278; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:35:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:35:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725338testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:35:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725338] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:35:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725338testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:35:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725338; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:36:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:36:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725398testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:36:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725398] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:36:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725398testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:36:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725398; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:37:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:37:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725458testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:37:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725458] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:37:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725458testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:37:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725458; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:38:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:38:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725518testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:38:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725518] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:38:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725518testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:38:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725518; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:39:28 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 7:39:28 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:39:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:39:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725578testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:39:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725578] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:39:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725578testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:39:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725578; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571840,"leftOpen":true,"origin":{"id":5669403,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":true,"state":"IN_SESSION","submissionDate":{"date":22,"day":0,"hours":4,"minutes":59,"month":2,"nanos":778000000,"seconds":42,"time":1237723182778,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7277825}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571840,"leftOpen":true,"origin":{"id":5669403,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":true,"state":"IN_SESSION","submissionDate":{"date":22,"day":0,"hours":4,"minutes":59,"month":2,"nanos":778000000,"seconds":42,"time":1237723182778,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7277825}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg Event found - eventID: 'NewCallAdded'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg ForegroundWindow title before alert was: Geek Squad Forums :: View topic - ESPP Thoughts - Mozilla Firefox; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg Event found - eventID: 'pageLoaded' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:32 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:36 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:36 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg Warning - this eventID: 'onclick' not in the event map of CAlertDlgNewCall; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CloseAlert UID= 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:37 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:40:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:40:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725638testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:40:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725638] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:40:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725638testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:40:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725638; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:40:42 AM; Msg LolLevel:0 LogArea:8192 Message: Online2; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:41:11 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:41:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:41:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725698testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:41:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725698] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:41:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725698testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:41:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725698; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:41:42 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:42:12 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:42:30 AM; Msg Actual Idle Timeout is only 0 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:42:30 AM; Msg Supporter still Active.; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:42:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:42:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725758testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:42:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725758] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:42:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725758testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:42:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725758; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:42:42 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:43:12 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:43:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:43:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725818testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:43:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725818] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:43:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725818testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:43:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725818; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:43:42 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_request_notification{"id":55440,"lastChangedState":{"date":22,"day":0,"hours":5,"minutes":40,"month":2,"nanos":758000000,"seconds":46,"time":1237725646758,"timezoneOffset":420,"year":109},"originator":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"state":"LEFT_OPEN","stayOnline4Customer":false,"supportRequest":{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571840,"leftOpen":true,"origin":{"id":5669403,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":true,"state":"IN_SESSION","supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7277825}}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_request_notification Body:{"id":55440,"lastChangedState":{"date":22,"day":0,"hours":5,"minutes":40,"month":2,"nanos":758000000,"seconds":46,"time":1237725646758,"timezoneOffset":420,"year":109},"originator":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"state":"LEFT_OPEN","stayOnline4Customer":false,"supportRequest":{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571840,"leftOpen":true,"origin":{"id":5669403,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":true,"state":"IN_SESSION","supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7277825}}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_request_notification; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg Event found - eventID: 'addDhtmlLog'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg CSupportMessengerDlg::OnAddDhtmlLog: deleteCallFromInbox(). gCallItemsList.length=1; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg Event found - eventID: 'requestStatusChanged'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute iCallUID: 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute sState: LEFT_OPEN; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute bStayOnline4Customer: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute sDisplayUserName: Todd; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged iCallUID 5571840. CloseAlert; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg CloseAlert UID= 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg Changes the expert’s status from Busy StatusChangedOnMaxHandled and now number of InSessionCalls is less; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg Event found - eventID: 'updateVersion'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:09 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:12 AM; Msg OnWorkBenchClose received... TODO; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:38 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 7:44:38 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:44:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:44:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725878testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:44:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725878] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:44:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725878testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:44:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725878; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:45:22 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:45:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:45:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725938testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:45:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725938] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:45:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725938testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:45:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725938; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:46:17 AM; Msg LolLevel:0 LogArea:8192 Message: {"event": "onclose"}page_event7277825; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:46:17 AM; Msg New messsge. From:cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1@jabber.supportspace.com/web Subject:page_event Body:{"event": "onclose"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:46:17 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: page_event; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:46:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:46:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237725998testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:46:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237725998] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:46:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237725998testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:46:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237725998; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:47:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:47:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726058testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:47:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726058] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:47:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726058testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:47:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726058; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:48:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:48:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726118testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:48:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726118] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:48:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726118testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:48:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726118; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:49:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:49:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726178testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:49:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726178] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:49:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726178testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:49:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726178; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:49:48 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 7:49:48 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:50:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:50:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726238testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:50:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726238] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:50:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726238testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:50:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726238; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:51:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:51:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726298testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:51:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726298] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:51:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726298testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:51:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726298; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:52:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:52:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726358testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:52:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726358] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:52:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726358testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:52:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726358; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:53:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:53:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726418testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:53:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726418] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:53:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726418testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:53:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726418; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:54:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:54:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726478testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:54:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726478] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:54:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726478testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:54:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726478; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:54:58 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 7:54:58 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:55:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:55:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726538testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:55:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726538] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:55:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726538testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:55:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726538; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:56:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:56:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726598testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:56:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726598] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:56:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726598testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:56:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726598; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:56:52 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110811; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:52 AM; Msg MenuOpenedByTray == FALSE; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:52 AM; Msg CheckMenuItem UNCHECKED; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:52 AM; Msg Messnger is in connected state; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0xc041f; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg replace for id=32784; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg replace for id=32802; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg replace for id=32787; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg replace for id=32786; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:55 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:56 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:56:56 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:56:56 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:56:56 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:56:56 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:56:56 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:56:56 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:56:56 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:56:56 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:56:56 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:56 AM; Msg Event found - eventID: 'updateVersion'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:56 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:56:56 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 7:57:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:57:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726658testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:57:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726658] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:57:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726658testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:57:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726658; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:58:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:58:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726718testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:58:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726718] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:58:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726718testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:58:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726718; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:59:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:59:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726778testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:59:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726778] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 7:59:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726778testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 7:59:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726778; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:00:08 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 8:00:08 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:00:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:00:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726838testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:00:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726838] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:00:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726838testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:00:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726838; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:01:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:01:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726898testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:01:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726898] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:01:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726898testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:01:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726898; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:02:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:02:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237726958testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:02:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237726958] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:02:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237726958testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:02:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237726958; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:03:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:03:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727018testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:03:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727018] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:03:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727018testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:03:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727018; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:04:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:04:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727078testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:04:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727078] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:04:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727078testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:04:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727078; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:05:18 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 8:05:18 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:05:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:05:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727138testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:05:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727138] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:05:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727138testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:05:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727138; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:06:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:06:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727198testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:06:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727198] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:06:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727198testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:06:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727198; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:07:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:07:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727258testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:07:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727258] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:07:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727258testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:07:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727258; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:08:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:08:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727318testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:08:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727318] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:08:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727318testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:08:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727318; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:09:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:09:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727378testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:09:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727378] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:09:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727378testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:09:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727378; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:10:28 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 8:10:28 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:10:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:10:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727438testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:10:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727438] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:10:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727438testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:10:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727438; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:11:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:11:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727498testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:11:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727498] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:11:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727498testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:11:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727498; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:12:30 AM; Msg Actual Idle Timeout is only 0 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:12:30 AM; Msg Supporter still Active.; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:12:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:12:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727558testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:12:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727558] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:12:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727558testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:12:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727558; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:13:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:13:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727618testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:13:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727618] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:13:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727618testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:13:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727618; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:14:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:14:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727678testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:14:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727678] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:14:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727678testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:14:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727678; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:15:38 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 8:15:38 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:15:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:15:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727738testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:15:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727738] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:15:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727738testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:15:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727738; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:16:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:16:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727798testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:16:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727798] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:16:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727798testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:16:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727798; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:17:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:17:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727858testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:17:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727858] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:17:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727858testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:17:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727858; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:18:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:18:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727918testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:18:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727918] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:18:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727918testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:18:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727918; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:19:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:19:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237727978testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:19:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237727978] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:19:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237727978testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:19:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237727978; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:20:05 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Heath","emailActivated":false,"enableMarketingEmails":true,"firstName":"Heath","fullName":"Heath Zeug","gender":"","hobbies":"","id":41933,"jabberUsername":"1e5fc0ad9bafdc21df61809cc5b59f457c0f4507","lastName":"Zeug","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571846,"leftOpen":false,"origin":{"id":5669437,"originExtraData":{"solutionId":"5643092","solutionName":"Virus & Spyware Removal (OS Service)"},"originType":"solution","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page"},"originatedForSupportPackage":true,"packageName":"Virus & Spyware Removal (OS Service)","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":6,"minutes":20,"month":2,"seconds":20,"time":1237728020483,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7278499}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:20:05 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Heath","emailActivated":false,"enableMarketingEmails":true,"firstName":"Heath","fullName":"Heath Zeug","gender":"","hobbies":"","id":41933,"jabberUsername":"1e5fc0ad9bafdc21df61809cc5b59f457c0f4507","lastName":"Zeug","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571846,"leftOpen":false,"origin":{"id":5669437,"originExtraData":{"solutionId":"5643092","solutionName":"Virus & Spyware Removal (OS Service)"},"originType":"solution","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page"},"originatedForSupportPackage":true,"packageName":"Virus & Spyware Removal (OS Service)","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":6,"minutes":20,"month":2,"seconds":20,"time":1237728020483,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7278499}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:20:05 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:05 AM; Msg Event found - eventID: 'NewCallAdded'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:05 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:05 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:05 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5571846; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:05 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:05 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:06 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:06 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:06 AM; Msg ForegroundWindow title before alert was: @Stan_G on #covert-agents (+sptn): Covert Agents: No, we can't fix it for free. - All OKCupid problems should be transferred to Agent Fisher.; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:06 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:06 AM; Msg Event found - eventID: 'pageLoaded' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:06 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:15 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:15 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5571846; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg CloseAlert UID= 5571846; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5571846; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:16 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:19 AM; Msg LolLevel:0 LogArea:8192 Message: {"event": "onload"}page_event7278499; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:20:19 AM; Msg New messsge. From:1e5fc0ad9bafdc21df61809cc5b59f457c0f4507@jabber.supportspace.com/web Subject:page_event Body:{"event": "onload"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:20:19 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: page_event; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:22 AM; Msg LolLevel:0 LogArea:8192 Message: Online2; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:20:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:20:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728038testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:20:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728038] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:20:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728038testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:20:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728038; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:20:48 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 8:20:48 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:20:51 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:21:21 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:21:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:21:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728098testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:21:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728098] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:21:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728098testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:21:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728098; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:21:51 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:22:21 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:22:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:22:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728158testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:22:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728158] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:22:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728158testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:22:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728158; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:22:51 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571840,"leftOpen":true,"origin":{"id":5669403,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":true,"state":"IN_SESSION","submissionDate":{"date":22,"day":0,"hours":4,"minutes":59,"month":2,"nanos":778000000,"seconds":42,"time":1237723182778,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7277825}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Todd","emailActivated":false,"enableMarketingEmails":true,"firstName":"Todd","fullName":"Todd Socey","gender":"","hobbies":"","id":41928,"jabberUsername":"cade99d8a96c0c7883c3a22eaa94cbd88e0e92d1","lastName":"Socey","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571840,"leftOpen":true,"origin":{"id":5669403,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":true,"state":"IN_SESSION","submissionDate":{"date":22,"day":0,"hours":4,"minutes":59,"month":2,"nanos":778000000,"seconds":42,"time":1237723182778,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7277825}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg Event found - eventID: 'NewCallAdded'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg ForegroundWindow title before alert was: Rescue Technician Console - Windows Internet Explorer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg Event found - eventID: 'pageLoaded' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:06 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:07 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:07 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg CloseAlert UID= 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5571840; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:09 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:23:21 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:23:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:23:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728218testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:23:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728218] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:23:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728218testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:23:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728218; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:23:51 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:24:21 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:24:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:24:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728278testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:24:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728278] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:24:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728278testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:24:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728278; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:24:51 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:25:21 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:25:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:25:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728338testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:25:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728338] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:25:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728338testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:25:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728338; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:25:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:25:58 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 8:25:58 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:26:21 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:26:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:26:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728398testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:26:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728398] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:26:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728398testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:26:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728398; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:26:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:27:16 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110811; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:16 AM; Msg MenuOpenedByTray == FALSE; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:16 AM; Msg CheckMenuItem UNCHECKED; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:16 AM; Msg Messnger is in connected state; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0xc041f; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg replace for id=32784; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg replace for id=32802; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg replace for id=32787; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg replace for id=32786; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:17 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:18 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:18 AM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:27:18 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:27:18 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:27:18 AM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceDnd; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:27:18 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:27:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:27:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:27:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728458testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:27:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728458] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:27:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728458testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:27:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728458; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:27:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:28:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:28:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:28:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728518testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:28:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728518] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:28:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728518testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:28:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728518; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:28:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:29:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:29:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:29:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728578testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:29:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728578] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:29:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728578testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:29:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728578; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:29:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:30:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:30:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:30:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728638testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:30:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728638] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:30:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728638testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:30:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728638; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:30:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:31:08 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 8:31:08 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:31:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:31:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:31:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728698testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:31:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728698] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:31:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728698testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:31:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728698; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:31:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:32:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:32:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:32:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728758testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:32:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728758] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:32:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728758testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:32:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728758; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:32:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:33:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:33:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:33:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728818testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:33:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728818] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:33:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728818testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:33:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728818; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:33:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:34:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:34:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:34:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728878testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:34:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728878] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:34:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728878testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:34:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728878; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:34:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:35:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:35:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:35:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728938testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:35:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728938] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:35:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728938testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:35:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728938; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:35:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:36:18 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 8:36:18 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:36:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:36:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:36:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237728998testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:36:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237728998] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:36:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237728998testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:36:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237728998; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:36:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:37:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:37:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:37:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729058testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:37:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729058] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:37:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729058testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:37:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729058; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:37:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:38:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:38:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:38:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729118testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:38:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729118] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:38:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729118testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:38:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729118; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:38:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:39:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:39:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:39:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729178testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:39:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729178] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:39:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729178testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:39:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729178; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:39:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:40:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:40:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:40:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729238testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:40:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729238] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:40:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729238testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:40:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729238; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:40:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:41:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:41:28 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 8:41:28 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:41:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:41:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729298testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:41:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729298] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:41:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729298testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:41:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729298; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:41:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:42:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:42:27 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110811; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:27 AM; Msg MenuOpenedByTray == FALSE; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:27 AM; Msg CheckMenuItem UNCHECKED; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:27 AM; Msg Messnger is in connected state; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0xc041f; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg replace for id=32784; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg replace for id=32802; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg replace for id=32787; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg replace for id=32786; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:28 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:29 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:42:29 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:42:29 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:42:29 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:42:29 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:42:29 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:42:29 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:42:29 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:42:29 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:42:29 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:29 AM; Msg Event found - eventID: 'updateVersion'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:29 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:29 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:30 AM; Msg Actual Idle Timeout is only 0 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:30 AM; Msg Supporter still Active.; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:42:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:42:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729358testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:42:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729358] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:42:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729358testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:42:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729358; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:42:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:43:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:43:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:43:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729418testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:43:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729418] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:43:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729418testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:43:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729418; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:43:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:44:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"jasmine","emailActivated":false,"enableMarketingEmails":true,"firstName":"jasmine","fullName":"jasmine johnson","gender":"","hobbies":"","id":41936,"jabberUsername":"cbf2157b5cec90135be946847f192fcd0013337e","lastName":"johnson","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571849,"leftOpen":false,"origin":{"id":5669451,"originExtraData":{},"originType":"expertisePage","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":6,"minutes":44,"month":2,"seconds":47,"time":1237729487672,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7278959}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"jasmine","emailActivated":false,"enableMarketingEmails":true,"firstName":"jasmine","fullName":"jasmine johnson","gender":"","hobbies":"","id":41936,"jabberUsername":"cbf2157b5cec90135be946847f192fcd0013337e","lastName":"johnson","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571849,"leftOpen":false,"origin":{"id":5669451,"originExtraData":{},"originType":"expertisePage","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":6,"minutes":44,"month":2,"seconds":47,"time":1237729487672,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7278959}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg Event found - eventID: 'NewCallAdded'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5571849; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg ForegroundWindow title before alert was: @Stan_G on #covert-agents (+sptn): Covert Agents: No, we can't fix it for free. - All OKCupid problems should be transferred to Agent Fisher.; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg Event found - eventID: 'pageLoaded' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:33 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:35 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:35 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5571849; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg CloseAlert UID= 5571849; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5571849; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:36 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110811; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg MenuOpenedByTray == FALSE; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg CheckMenuItem UNCHECKED; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg Messnger is in connected state; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729478testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729478] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729478testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729478; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0xc041f; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg replace for id=32784; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg replace for id=32802; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg replace for id=32787; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg replace for id=32786; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:38 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:39 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:39 AM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:44:39 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:44:39 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:44:39 AM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceDnd; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:44:39 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:44:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:45:22 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:45:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:45:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729538testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:45:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729538] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:45:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729538testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:45:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729538; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:45:52 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:46:23 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:46:38 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 8:46:38 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:46:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:46:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729598testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:46:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729598] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:46:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729598testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:46:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729598; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:46:53 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:47:23 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:47:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:47:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729658testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:47:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729658] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:47:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729658testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:47:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729658; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:47:53 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:48:23 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:48:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:48:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729718testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:48:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729718] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:48:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729718testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:48:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729718; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:48:53 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:49:23 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:49:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:49:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729778testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:49:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729778] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:49:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729778testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:49:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729778; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:49:53 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:50:23 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:50:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:50:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729838testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:50:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729838] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:50:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729838testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:50:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729838; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:50:53 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:51:23 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:51:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:51:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729898testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:51:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729898] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:51:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729898testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:51:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729898; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:51:48 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 8:51:48 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:51:53 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:52:09 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110811; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:09 AM; Msg MenuOpenedByTray == FALSE; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:09 AM; Msg CheckMenuItem UNCHECKED; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:09 AM; Msg Messnger is in connected state; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0xc041f; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg replace for id=32784; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg replace for id=32802; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg replace for id=32787; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg replace for id=32786; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:10 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:11 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:11 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:11 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:11 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:11 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:11 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:11 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:11 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:52:11 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:52:11 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:11 AM; Msg Event found - eventID: 'updateVersion'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:11 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:11 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:23 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:52:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237729958testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237729958] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237729958testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:52:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237729958; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_request_notification{"id":55462,"lastChangedState":{"date":22,"day":0,"hours":6,"minutes":20,"month":2,"nanos":488000000,"seconds":20,"time":1237728020488,"timezoneOffset":420,"year":109},"originator":{"country":{"countryId":0,"countryName":""},"displayUserName":"Heath","emailActivated":false,"enableMarketingEmails":true,"firstName":"Heath","fullName":"Heath Zeug","gender":"","hobbies":"","id":41933,"jabberUsername":"1e5fc0ad9bafdc21df61809cc5b59f457c0f4507","lastName":"Zeug","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"state":"LEFT_OPEN","stayOnline4Customer":false,"supportRequest":{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Heath","emailActivated":false,"enableMarketingEmails":true,"firstName":"Heath","fullName":"Heath Zeug","gender":"","hobbies":"","id":41933,"jabberUsername":"1e5fc0ad9bafdc21df61809cc5b59f457c0f4507","lastName":"Zeug","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571846,"leftOpen":true,"origin":{"id":5669437,"originExtraData":{"solutionId":"5643092","solutionName":"Virus & Spyware Removal (OS Service)"},"originType":"solution","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page"},"originatedForSupportPackage":true,"packageName":"Virus & Spyware Removal (OS Service)","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page","resumeSession":true,"state":"IN_SESSION","supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7278499}}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_request_notification Body:{"id":55462,"lastChangedState":{"date":22,"day":0,"hours":6,"minutes":20,"month":2,"nanos":488000000,"seconds":20,"time":1237728020488,"timezoneOffset":420,"year":109},"originator":{"country":{"countryId":0,"countryName":""},"displayUserName":"Heath","emailActivated":false,"enableMarketingEmails":true,"firstName":"Heath","fullName":"Heath Zeug","gender":"","hobbies":"","id":41933,"jabberUsername":"1e5fc0ad9bafdc21df61809cc5b59f457c0f4507","lastName":"Zeug","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"state":"LEFT_OPEN","stayOnline4Customer":false,"supportRequest":{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Heath","emailActivated":false,"enableMarketingEmails":true,"firstName":"Heath","fullName":"Heath Zeug","gender":"","hobbies":"","id":41933,"jabberUsername":"1e5fc0ad9bafdc21df61809cc5b59f457c0f4507","lastName":"Zeug","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571846,"leftOpen":true,"origin":{"id":5669437,"originExtraData":{"solutionId":"5643092","solutionName":"Virus & Spyware Removal (OS Service)"},"originType":"solution","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page"},"originatedForSupportPackage":true,"packageName":"Virus & Spyware Removal (OS Service)","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page","resumeSession":true,"state":"IN_SESSION","supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7278499}}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_request_notification; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg Event found - eventID: 'addDhtmlLog'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg CSupportMessengerDlg::OnAddDhtmlLog: deleteCallFromInbox(). gCallItemsList.length=3; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg Event found - eventID: 'requestStatusChanged'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute iCallUID: 5571846; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute sState: LEFT_OPEN; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute bStayOnline4Customer: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute sDisplayUserName: Heath; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged iCallUID 5571846. CloseAlert; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg CloseAlert UID= 5571846; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg Changes the expert’s status from Busy StatusChangedOnMaxHandled and now number of InSessionCalls is less; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg Event found - eventID: 'updateVersion'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:52 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:52:53 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Alexander","emailActivated":true,"enableMarketingEmails":true,"firstName":"Alexander","fullName":"Alexander Palazzo","gender":"","hobbies":"","id":41883,"jabberUsername":"c3be4a9e5d6f9d328ceaa571ce14e2c9ea0fa3c4","lastName":"Palazzo","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571853,"leftOpen":false,"origin":{"id":5669470,"originExtraData":{"searchId":"-1","searchValue":""},"originType":"searchStatic","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":6,"minutes":53,"month":2,"seconds":35,"time":1237730015284,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7279403}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Alexander","emailActivated":true,"enableMarketingEmails":true,"firstName":"Alexander","fullName":"Alexander Palazzo","gender":"","hobbies":"","id":41883,"jabberUsername":"c3be4a9e5d6f9d328ceaa571ce14e2c9ea0fa3c4","lastName":"Palazzo","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571853,"leftOpen":false,"origin":{"id":5669470,"originExtraData":{"searchId":"-1","searchValue":""},"originType":"searchStatic","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":6,"minutes":53,"month":2,"seconds":35,"time":1237730015284,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7279403}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg Event found - eventID: 'NewCallAdded'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5571853; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg ForegroundWindow title before alert was: @Stan_G on #covert-agents (+sptn): Covert Agents: No, we can't fix it for free. - All OKCupid problems should be transferred to Agent Fisher.; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg Event found - eventID: 'pageLoaded' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:20 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:22 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:22 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5571853; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg CloseAlert UID= 5571853; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5571853; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:53:23 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:53:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:53:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730018testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:53:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730018] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:53:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730018testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:53:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730018; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:53:53 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:54:23 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:54:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:54:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730078testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:54:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730078] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:54:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730078testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:54:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730078; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:54:53 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:55:23 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:55:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:55:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730138testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:55:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730138] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:55:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730138testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:55:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730138; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:55:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:56:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:56:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:56:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730198testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:56:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730198] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:56:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730198testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:56:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730198; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"robert","emailActivated":true,"enableMarketingEmails":false,"firstName":"robert","fullName":"robert stephens","gender":"","hobbies":"","id":40600,"jabberUsername":"4b7594da32698e5d8306a308dd04b8721da970ad","lastName":"stephens","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571854,"leftOpen":false,"origin":{"id":5669471,"originExtraData":{"supporterName":"Stanley Gromer"},"originType":"eStore","problemDescription":"You were contacted via your profile."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were contacted via your profile.","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":6,"minutes":57,"month":2,"seconds":0,"time":1237730220020,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7279471}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"robert","emailActivated":true,"enableMarketingEmails":false,"firstName":"robert","fullName":"robert stephens","gender":"","hobbies":"","id":40600,"jabberUsername":"4b7594da32698e5d8306a308dd04b8721da970ad","lastName":"stephens","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571854,"leftOpen":false,"origin":{"id":5669471,"originExtraData":{"supporterName":"Stanley Gromer"},"originType":"eStore","problemDescription":"You were contacted via your profile."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were contacted via your profile.","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":6,"minutes":57,"month":2,"seconds":0,"time":1237730220020,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7279471}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg Event found - eventID: 'NewCallAdded'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5571854; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg ForegroundWindow title before alert was: Rescue Technician Console - Windows Internet Explorer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg Event found - eventID: 'pageLoaded' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:45 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:46 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:46 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5571854; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg CloseAlert UID= 5571854; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5571854; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:49 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:56:54 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110811; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:54 AM; Msg MenuOpenedByTray == FALSE; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:54 AM; Msg CheckMenuItem UNCHECKED; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:54 AM; Msg Messnger is in connected state; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0xc041f; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg replace for id=32784; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg replace for id=32802; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg replace for id=32787; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg replace for id=32786; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:55 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:56 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:56 AM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:56:56 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:56:56 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:56:56 AM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceDnd; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:56:56 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:56:58 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 8:56:58 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 8:57:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:57:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:57:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730258testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:57:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730258] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:57:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730258testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:57:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730258; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:57:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:58:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:58:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:58:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730318testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:58:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730318] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:58:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730318testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:58:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730318; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:58:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:59:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:59:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:59:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730378testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:59:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730378] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 8:59:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730378testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:59:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730378; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 8:59:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:00:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:00:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:00:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730438testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:00:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730438] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:00:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730438testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:00:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730438; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:00:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:01:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:01:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:01:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730498testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:01:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730498] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:01:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730498testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:01:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730498; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:01:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:02:08 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 9:02:08 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:02:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:02:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:02:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730558testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:02:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730558] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:02:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730558testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:02:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730558; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:02:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:03:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:03:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:03:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730618testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:03:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730618] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:03:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730618testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:03:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730618; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:03:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:04:11 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110811; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:11 AM; Msg MenuOpenedByTray == FALSE; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:11 AM; Msg CheckMenuItem UNCHECKED; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:11 AM; Msg Messnger is in connected state; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0xc041f; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg replace for id=32784; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg replace for id=32802; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg replace for id=32787; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg replace for id=32786; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:04:12 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:04:13 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:04:13 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:04:13 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:13 AM; Msg Event found - eventID: 'updateVersion'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:13 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:13 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:04:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:04:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:04:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730678testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:04:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730678] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:04:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730678testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:04:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730678; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:04:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:05:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:05:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:05:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730738testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:05:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730738] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:05:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730738testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:05:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730738; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:05:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:06:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:06:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:06:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730798testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:06:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730798] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:06:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730798testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:06:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730798; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:06:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:07:18 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 9:07:18 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:07:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:07:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:07:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730858testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:07:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730858] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:07:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730858testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:07:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730858; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:07:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:08:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:08:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:08:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730918testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:08:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730918] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:08:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730918testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:08:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730918; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:08:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:09:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:09:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:09:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237730978testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:09:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237730978] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:09:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237730978testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:09:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237730978; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:09:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:10:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:10:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:10:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731038testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:10:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731038] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:10:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731038testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:10:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731038; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:10:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:11:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:11:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:11:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731098testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:11:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731098] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:11:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731098testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:11:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731098; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:11:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:12:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:12:28 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 9:12:28 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:30 AM; Msg Actual Idle Timeout is only 0 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:30 AM; Msg Supporter still Active.; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:12:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731158testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:12:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731158] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:12:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731158testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:12:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731158; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110811; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg MenuOpenedByTray == FALSE; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg CheckMenuItem UNCHECKED; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg Messnger is in connected state; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0xc041f; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg replace for id=32784; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg replace for id=32802; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg replace for id=32787; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg replace for id=32786; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:39 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:40 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:40 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:40 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:40 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:40 AM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:12:40 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:12:40 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:12:40 AM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceDnd; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:12:40 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:12:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:13:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:13:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:13:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731218testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:13:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731218] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:13:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731218testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:13:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731218; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:13:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:14:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:14:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:14:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731278testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:14:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731278] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:14:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731278testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:14:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731278; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:14:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:15:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:15:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:15:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731338testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:15:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731338] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:15:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731338testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:15:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731338; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:15:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:16:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:16:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:16:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731398testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:16:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731398] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:16:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731398testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:16:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731398; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:16:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:17:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:17:38 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 9:17:38 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:17:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:17:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731458testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:17:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731458] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:17:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731458testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:17:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731458; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:17:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:18:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:18:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:18:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731518testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:18:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731518] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:18:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731518testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:18:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731518; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:18:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:19:24 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:19:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:19:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731578testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:19:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731578] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:19:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731578testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:19:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731578; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:19:54 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:20:25 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:20:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:20:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731638testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:20:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731638] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:20:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731638testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:20:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731638; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:20:55 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:21:25 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:21:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:21:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731698testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:21:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731698] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:21:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731698testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:21:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731698; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:21:55 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:22:25 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:22:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:22:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731758testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:22:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731758] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:22:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731758testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:22:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731758; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:22:48 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 9:22:48 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:22:55 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:23:25 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:23:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:23:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731818testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:23:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731818] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:23:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731818testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:23:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731818; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:23:55 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:24:25 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:24:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:24:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731878testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:24:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731878] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:24:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731878testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:24:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731878; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:24:55 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:25:25 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:25:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:25:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731938testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:25:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731938] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:25:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731938testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:25:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731938; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:25:55 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:26:25 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:26:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:26:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237731998testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:26:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237731998] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:26:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237731998testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:26:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237731998; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:26:55 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:27:25 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:27:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:27:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732058testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:27:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732058] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:27:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732058testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:27:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732058; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:27:55 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:27:58 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 9:27:58 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:28:25 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:28:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:28:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732118testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:28:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732118] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:28:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732118testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:28:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732118; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:28:55 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:29:25 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:29:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:29:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732178testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:29:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732178] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:29:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732178testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:29:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732178; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:29:55 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:30:25 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:30:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:30:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732238testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:30:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732238] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:30:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732238testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:30:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732238; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:30:55 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:31:04 AM; Msg OnWorkBenchClose received... TODO; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:31:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:31:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732298testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:31:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732298] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:31:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732298testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:31:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732298; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:32:15 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:32:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:32:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732358testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:32:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732358] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:32:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732358testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:32:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732358; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:33:08 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 9:33:08 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:33:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:33:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732418testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:33:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732418] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:33:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732418testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:33:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732418; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:34:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:34:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732478testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:34:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732478] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:34:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732478testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:34:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732478; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:35:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:35:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732538testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:35:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732538] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:35:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732538testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:35:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732538; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:36:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:36:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732598testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:36:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732598] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:36:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732598testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:36:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732598; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:37:12 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110811; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:12 AM; Msg MenuOpenedByTray == FALSE; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:12 AM; Msg CheckMenuItem UNCHECKED; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:12 AM; Msg Messnger is in connected state; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0xc041f; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg replace for id=32784; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg replace for id=32802; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg replace for id=32787; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg replace for id=32786; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg Event found - eventID: 'updateVersion'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:13 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:37:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:37:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732658testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:37:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732658] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:37:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732658testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:37:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732658; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:38:18 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 9:38:18 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:38:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:38:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732718testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:38:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732718] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:38:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732718testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:38:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732718; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:39:21 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_support_msg{"notificationDisplayedText":"You have a new message from Stephanie","supportMessageId":5650238,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:39:21 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_support_msg Body:{"notificationDisplayedText":"You have a new message from Stephanie","supportMessageId":5650238,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:39:21 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_support_msg; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:21 AM; Msg Event found - eventID: 'StargateOfflineMsgNotification'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:21 AM; Msg CSupportMessengerDlg::OnStargateOfflineMsgNotification; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:21 AM; Msg OnStargateOfflineMsgNotification data {"notificationDisplayedText":"You have a new message from Stephanie","supportMessageId":5650238,"supportMessageType":"offlineMessage"}; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:21 AM; Msg OnStargateOfflineMsgNotification Mid:5650238; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:21 AM; Msg OnStargateOfflineMsgNotification FreePosition 1 UID=-1237732762; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:21 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:21 AM; Msg ForegroundWindow title before alert was: @Stan_G on #covert-agents (+sptn): Covert Agents: No, we can't fix it for free. - All OKCupid problems should be transferred to Agent Fisher.; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:21 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:21 AM; Msg Warning - this eventID: 'pageLoaded' not in the event map of CAlertDlgOfflineMsg; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:27 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:27 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:27 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:27 AM; Msg ShellExecute returned 42; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:27 AM; Msg CloseAlert UID= -1237732762; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:27 AM; Msg CSupportMessengerDlg::CloseAlert UID= -1237732762; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:27 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:27 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:27 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:39:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732778testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:39:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732778] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:39:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732778testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:39:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732778; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Stephanie","emailActivated":false,"enableMarketingEmails":true,"firstName":"Stephanie","fullName":"Stephanie Toliver","gender":"","hobbies":"","id":41590,"jabberUsername":"19453e4c7ed09dc25750c058d87e282a20ed37c2","lastName":"Toliver","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571858,"leftOpen":false,"origin":{"id":5669510,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":7,"minutes":39,"month":2,"seconds":57,"time":1237732797648,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7280014}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Stephanie","emailActivated":false,"enableMarketingEmails":true,"firstName":"Stephanie","fullName":"Stephanie Toliver","gender":"","hobbies":"","id":41590,"jabberUsername":"19453e4c7ed09dc25750c058d87e282a20ed37c2","lastName":"Toliver","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5571858,"leftOpen":false,"origin":{"id":5669510,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":false,"state":"NEW","submissionDate":{"date":22,"day":0,"hours":7,"minutes":39,"month":2,"seconds":57,"time":1237732797648,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7280014}]; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg Event found - eventID: 'NewCallAdded'; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5571858; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg ForegroundWindow title before alert was: SupportSpace - Tech Support for Computers, Printer, Security, Gadgets... - Windows Internet Explorer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg SetForegroundWindow passed ok; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg Event found - eventID: 'pageLoaded' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:42 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:46 AM; Msg Event found - eventID: 'EnterAlert' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:46 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg Event found - eventID: 'pickup' ; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5571858; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CloseAlert UID= 5571858; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5571858; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:47 AM; Msg CAlertDlg::~CAlertDlg(); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:50 AM; Msg LolLevel:0 LogArea:8192 Message: {"event": "onload"}page_event7280014; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:39:50 AM; Msg New messsge. From:19453e4c7ed09dc25750c058d87e282a20ed37c2@jabber.supportspace.com/web Subject:page_event Body:{"event": "onload"}; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:39:50 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: page_event; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:39:52 AM; Msg LolLevel:0 LogArea:8192 Message: Online2; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:40:21 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:40:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:40:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732838testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:40:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732838] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:40:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732838testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:40:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732838; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:40:45 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x110811; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:45 AM; Msg MenuOpenedByTray == FALSE; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:45 AM; Msg CheckMenuItem UNCHECKED; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:45 AM; Msg Messnger is in connected state; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0xc041f; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg replace for id=32784; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg replace for id=32802; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg replace for id=32787; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg replace for id=32786; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:46 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:47 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:47 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:47 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:47 AM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:40:47 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:40:47 AM; Msg CNodeUpdateStatus::PerformJob(); pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:40:47 AM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceDnd; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:40:47 AM; Msg update_status sent; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:40:51 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:41:21 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:41:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:41:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732898testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:41:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732898] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:41:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732898testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:41:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732898; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:41:51 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:42:21 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:42:30 AM; Msg Actual Idle Timeout is only 0 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:42:30 AM; Msg Supporter still Active.; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:42:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:42:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237732958testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:42:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237732958] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:42:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237732958testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:42:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237732958; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:42:51 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:43:21 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:43:28 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 22.03.2009 9:43:28 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 5564 (SupportCenter.exe); tid 4412 (Unnamed thread); 22.03.2009 9:43:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:43:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237733018testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:43:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237733018] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:43:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237733018testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:43:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237733018; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:43:51 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:44:21 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:44:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:44:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237733078testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:44:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237733078] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:44:38 AM; Msg LolLevel:0 LogArea:8192 Message: 1237733078testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:44:38 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1237733078; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:44:51 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:45:21 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 5564 (SupportCenter.exe); tid 5416 (Unnamed thread); 22.03.2009 9:45:38 AM; Msg SendCommandToJabberServer ; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:45:38 AM; Msg LolLevel:0 LogArea:16384 Message: 1237733138testIMChannelQuality; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:45:38 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1237733138] Subject:[testIMChannelQuality]; pid 5564 (SupportCenter.exe); tid 2208 (Unnamed thread); 22.03.2009 9:45:38 AM; Msg LolLevel:0 LogArea:8192 Message: