13.04.2009 6:18:41 AM; Msg Find First: SupportCenter.Log.03-15-2009-13-55-01; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg Next log number 2 filename: SupportCenter.Log.03-22-2009-06-42-34; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg Next log number 3 filename: SupportCenter.Log.04-07-2009-10-39-14; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg No logfile to delete. Num of logfiles is: 3. Maximum logs to save is: 3; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg Command line parameter is (null):; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg Internet Explorer Version: 7.0.6001.18000. Major Version: 7; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg Create AppSingeltonHelperThread; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg Application Installation path is C:\Program Files\SupportSpace\Support Platform\:; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg CAppSingelton::AppSingeltonHelperThreadFunction Wait...; pid 3420 (SupportCenter.exe); tid 5244 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg Supporter once tried SignedIn on the PC: stanley.gromer@geeksquad.com; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg SupporterId is: stanley.gromer@geeksquad.com; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg LastSelectedStatus is: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg Remember me flag is: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg CAppSingelton::CreateMapFile m_hWnd: (1641862).; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/105; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:42 AM; Msg Event found - eventID: 'pageLoaded'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg Event found - eventID: 'LoginPageStart'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg CurrentSupporter SHA1 84d7b265bb782194151b898d241290105bd44a63; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg CSupportMessengerDlg::IMSignIn() CreateIMClient; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg CJabberWrapper::CreateSemaphore passed; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg CJabberWrapper:CreateIMClient begin; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg CSupportMessengerDlg::IMSignIn() SendConnect; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg Jabber_TX:Starting Jabber TX thread ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg CNodeSendConnect::PerformJob(); pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg CJabberWrapper::connect() begin; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg CJabberWrapper::connect() end; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg Jabber_RX::Starting Jabber RX thread; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg LolLevel:1 LogArea:32 Message: notice: gloox does not support SRV records on this platform. Using A records instead.; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg LolLevel:1 LogArea:32 Message: notice: using default port.; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg CSupportMessengerDlg::OnIMConnecting; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg LolLevel:0 LogArea:32 Message: connecting to jabber.supportspace.com (65.17.251.205:5222); pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:45 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:8192 Message: PLAINzlib; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:16384 Message: ADg0ZDdiMjY1YmI3ODIxOTQxNTFiODk4ZDI0MTI5MDEwNWJkNDRhNjMAYmV0aGllMTM=; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:4 Message: SASL authentication successful; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:8192 Message: zlib; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:16384 Message: IMClient; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:8192 Message: 84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:16384 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:16384 Message: 0; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg IMClient::onConnect(); pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg Connection take: 1.098 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg CNodeUpdateStatus::PerformJob(); pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg update_status sent; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg LolLevel:0 LogArea:16384 Message: getUnreadSupportMessages; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:46 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getUnreadSupportMessages]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:18:47 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:47 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:18:47 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:47 AM; Msg Event found - eventID: 'updateVersion'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:47 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:18:47 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:19:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:19:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239621586testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:19:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239621586] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:19:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239621586testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:19:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239621586; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:20:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:20:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239621646testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:20:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239621646] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:20:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239621646testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:20:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239621646; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:21:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:21:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239621706testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:21:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239621706] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:21:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239621706testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:21:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239621706; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:22:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:22:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239621766testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:22:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239621766] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:22:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239621766testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:22:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239621766; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:23:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:23:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239621826testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:23:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239621826] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:23:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239621826testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:23:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239621826; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:23:56 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 6:23:56 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:24:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:24:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239621886testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:24:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239621886] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:24:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239621886testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:24:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239621886; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:25:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:25:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239621946testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:25:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239621946] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:25:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239621946testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:25:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239621946; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:26:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:26:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622006testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:26:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622006] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:26:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622006testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:26:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622006; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:27:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:27:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622066testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:27:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622066] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:27:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622066testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:27:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622066; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:28:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:28:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622126testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:28:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622126] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:28:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622126testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:28:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622126; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:29:06 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 6:29:06 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:29:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:29:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622186testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:29:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622186] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:29:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622186testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:29:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622186; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:30:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:30:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622246testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:30:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622246] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:30:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622246testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:30:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622246; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:31:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:31:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622306testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:31:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622306] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:31:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622306testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:31:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622306; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:32:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:32:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622366testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:32:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622366] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:32:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622366testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:32:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622366; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:33:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:33:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622426testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:33:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622426] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:33:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622426testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:33:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622426; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:34:16 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 6:34:16 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:34:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:34:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622486testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:34:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622486] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:34:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622486testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:34:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622486; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:35:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:35:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622546testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:35:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622546] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:35:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622546testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:35:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622546; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:36:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:36:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622606testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:36:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622606] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:36:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622606testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:36:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622606; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:37:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:37:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622666testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:37:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622666] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:37:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622666testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:37:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622666; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:38:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:38:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622726testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:38:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622726] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:38:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622726testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:38:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622726; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:39:26 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 6:39:26 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:39:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:39:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622786testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:39:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622786] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:39:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622786testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:39:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622786; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:40:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:40:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622846testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:40:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622846] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:40:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622846testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:40:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622846; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:41:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:41:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622906testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:41:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622906] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:41:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622906testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:41:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622906; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:42:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:42:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239622966testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:42:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239622966] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:42:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239622966testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:42:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239622966; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:43:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:43:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623026testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:43:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623026] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:43:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623026testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:43:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623026; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:44:36 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 6:44:36 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:44:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:44:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623086testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:44:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623086] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:44:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623086testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:44:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623086; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:45:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:45:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623146testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:45:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623146] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:45:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623146testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:45:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623146; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:46:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:46:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623206testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:46:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623206] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:46:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623206testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:46:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623206; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:47:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:47:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623266testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:47:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623266] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:47:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623266testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:47:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623266; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:48:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:48:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623326testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:48:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623326] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:48:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623326testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:48:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623326; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:49:46 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 6:49:46 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:49:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623386testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:49:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623386] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:49:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623386testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:49:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623386; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:49:47 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_support_msg{"notificationDisplayedText":"You have a new message from Vikki","supportMessageId":5660840,"supportMessageType":"offlineMessage"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:49:47 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_support_msg Body:{"notificationDisplayedText":"You have a new message from Vikki","supportMessageId":5660840,"supportMessageType":"offlineMessage"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:49:47 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_support_msg; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:47 AM; Msg Event found - eventID: 'StargateOfflineMsgNotification'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:47 AM; Msg CSupportMessengerDlg::OnStargateOfflineMsgNotification; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:47 AM; Msg OnStargateOfflineMsgNotification data {"notificationDisplayedText":"You have a new message from Vikki","supportMessageId":5660840,"supportMessageType":"offlineMessage"}; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:47 AM; Msg OnStargateOfflineMsgNotification Mid:5660840; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:47 AM; Msg OnStargateOfflineMsgNotification FreePosition 1 UID=-1239623388; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:47 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:47 AM; Msg ForegroundWindow title before alert was: Geek Squad Forums :: Index - Mozilla Firefox; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:47 AM; Msg SetForegroundWindow passed ok; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:47 AM; Msg Warning - this eventID: 'pageLoaded' not in the event map of CAlertDlgOfflineMsg; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:48 AM; Msg Event found - eventID: 'EnterAlert' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:48 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:49 AM; Msg Event found - eventID: 'pickup' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:49 AM; Msg ShellExecute returned 42; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:49 AM; Msg CloseAlert UID= -1239623388; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:49 AM; Msg CSupportMessengerDlg::CloseAlert UID= -1239623388; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:49 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:49 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:49:49 AM; Msg CAlertDlg::~CAlertDlg(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:50:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:50:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623446testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:50:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623446] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:50:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623446testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:50:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623446; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:51:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:51:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623506testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:51:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623506] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:51:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623506testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:51:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623506; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:52:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:52:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623566testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:52:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623566] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:52:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623566testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:52:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623566; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Vikki","emailActivated":false,"enableMarketingEmails":true,"firstName":"Vikki","fullName":"Vikki Honkala","gender":"","hobbies":"","id":45359,"jabberUsername":"6e342964e0020f7acc850524fb68aad710499a23","lastName":"Honkala","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577314,"leftOpen":false,"origin":{"id":5696458,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":4,"minutes":53,"month":3,"seconds":29,"time":1239623609047,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7866790}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Vikki","emailActivated":false,"enableMarketingEmails":true,"firstName":"Vikki","fullName":"Vikki Honkala","gender":"","hobbies":"","id":45359,"jabberUsername":"6e342964e0020f7acc850524fb68aad710499a23","lastName":"Honkala","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577314,"leftOpen":false,"origin":{"id":5696458,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":4,"minutes":53,"month":3,"seconds":29,"time":1239623609047,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7866790}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg Event found - eventID: 'NewCallAdded'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5577314; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg ForegroundWindow title before alert was: SupportSpace - Tech Support for Computers, Printer, Security, Gadgets... - Windows Internet Explorer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg SetForegroundWindow passed ok; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg Event found - eventID: 'pageLoaded' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:52:58 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:53:01 AM; Msg Event found - eventID: 'EnterAlert' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:53:01 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:53:01 AM; Msg Event found - eventID: 'pickup' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:53:01 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5577314; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:53:01 AM; Msg CloseAlert UID= 5577314; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:53:01 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5577314; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:53:01 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:53:01 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:53:01 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:53:01 AM; Msg CAlertDlg::~CAlertDlg(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:53:08 AM; Msg LolLevel:0 LogArea:8192 Message: Online2; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:53:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:53:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:53:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623626testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:53:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623626] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:53:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623626testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:53:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623626; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:54:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:54:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:54:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:54:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623686testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:54:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623686] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:54:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623686testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:54:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623686; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:54:56 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 6:54:56 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 6:55:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:55:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:55:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:55:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623746testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:55:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623746] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:55:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623746testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:55:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623746; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:56:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:56:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:56:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:56:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623806testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:56:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623806] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:56:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623806testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:56:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623806; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:57:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:57:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:57:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:57:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623866testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:57:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623866] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:57:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623866testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:57:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623866; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:58:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:58:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:58:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:58:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623926testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:58:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623926] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:58:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623926testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:58:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623926; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:59:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:59:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:59:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:59:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239623986testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:59:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239623986] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 6:59:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239623986testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 6:59:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239623986; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:00:06 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 7:00:06 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:00:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:00:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:00:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:00:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624046testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:00:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624046] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:00:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624046testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:00:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624046; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:01:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:01:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:01:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:01:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624106testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:01:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624106] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:01:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624106testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:01:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624106; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:02:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:02:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:02:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:02:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624166testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:02:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624166] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:02:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624166testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:02:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624166; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:03:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:03:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:03:46 AM; Msg Actual Idle Timeout is only 0 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:03:46 AM; Msg Supporter still Active.; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:03:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:03:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624226testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:03:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624226] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:03:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624226testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:03:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624226; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:04:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:04:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:04:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:04:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624286testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:04:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624286] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:04:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624286testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:04:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624286; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:05:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:05:16 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 7:05:16 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:05:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:05:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:05:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624346testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:05:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624346] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:05:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624346testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:05:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624346; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:06:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:06:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:06:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:06:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624406testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:06:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624406] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:06:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624406testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:06:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624406; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:07:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:07:37 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:07:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:07:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624466testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:07:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624466] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:07:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624466testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:07:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624466; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:08:07 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:08:38 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:08:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:08:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624526testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:08:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624526] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:08:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624526testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:08:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624526; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:09:08 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:09:38 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:09:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:09:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624586testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:09:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624586] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:09:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624586testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:09:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624586; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:10:08 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:10:26 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 7:10:26 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:10:38 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:10:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:10:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624646testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:10:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624646] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:10:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624646testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:10:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624646; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:11:08 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:11:38 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:11:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:11:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624706testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:11:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624706] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:11:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624706testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:11:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624706; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:12:08 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:12:38 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:12:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:12:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624766testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:12:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624766] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:12:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624766testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:12:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624766; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:13:08 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:13:38 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:13:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:13:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624826testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:13:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624826] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:13:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624826testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:13:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624826; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:14:08 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:14:38 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:14:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:14:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624886testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:14:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624886] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:14:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624886testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:14:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624886; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:15:08 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:15:36 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 7:15:36 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:15:38 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:15:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:15:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239624946testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:15:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239624946] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:15:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239624946testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:15:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239624946; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:16:08 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:16:38 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:16:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:16:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625006testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:16:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625006] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:16:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625006testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:16:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625006; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:17:08 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_request_notification{"id":61192,"lastChangedState":{"date":13,"day":1,"hours":4,"minutes":53,"month":3,"nanos":61000000,"seconds":29,"time":1239623609061,"timezoneOffset":420,"year":109},"originator":{"country":{"countryId":0,"countryName":""},"displayUserName":"Vikki","emailActivated":false,"enableMarketingEmails":true,"firstName":"Vikki","fullName":"Vikki Honkala","gender":"","hobbies":"","id":45359,"jabberUsername":"6e342964e0020f7acc850524fb68aad710499a23","lastName":"Honkala","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"state":"LEFT_OPEN","stayOnline4Customer":false,"supportRequest":{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Vikki","emailActivated":false,"enableMarketingEmails":true,"firstName":"Vikki","fullName":"Vikki Honkala","gender":"","hobbies":"","id":45359,"jabberUsername":"6e342964e0020f7acc850524fb68aad710499a23","lastName":"Honkala","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577314,"leftOpen":true,"origin":{"id":5696458,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":true,"state":"IN_SESSION","supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7866790}}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_request_notification Body:{"id":61192,"lastChangedState":{"date":13,"day":1,"hours":4,"minutes":53,"month":3,"nanos":61000000,"seconds":29,"time":1239623609061,"timezoneOffset":420,"year":109},"originator":{"country":{"countryId":0,"countryName":""},"displayUserName":"Vikki","emailActivated":false,"enableMarketingEmails":true,"firstName":"Vikki","fullName":"Vikki Honkala","gender":"","hobbies":"","id":45359,"jabberUsername":"6e342964e0020f7acc850524fb68aad710499a23","lastName":"Honkala","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"state":"LEFT_OPEN","stayOnline4Customer":false,"supportRequest":{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Vikki","emailActivated":false,"enableMarketingEmails":true,"firstName":"Vikki","fullName":"Vikki Honkala","gender":"","hobbies":"","id":45359,"jabberUsername":"6e342964e0020f7acc850524fb68aad710499a23","lastName":"Honkala","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577314,"leftOpen":true,"origin":{"id":5696458,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":true,"state":"IN_SESSION","supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7866790}}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_request_notification; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg Event found - eventID: 'addDhtmlLog'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg CSupportMessengerDlg::OnAddDhtmlLog: deleteCallFromInbox(). gCallItemsList.length=0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg Event found - eventID: 'requestStatusChanged'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute iCallUID: 5577314; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute sState: LEFT_OPEN; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute bStayOnline4Customer: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged Attribute sDisplayUserName: Vikki; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg CSupportMessengerDlg::OnRequestStatusChanged iCallUID 5577314. CloseAlert; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg CloseAlert UID= 5577314; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg Changes the expert’s status from Busy StatusChangedOnMaxHandled and now number of InSessionCalls is less; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg CNodeUpdateStatus::PerformJob(); pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg update_status sent; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:17:25 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:17:26 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:17:26 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:17:26 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:26 AM; Msg Event found - eventID: 'updateVersion'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:26 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:26 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:17:38 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:17:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:17:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625066testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:17:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625066] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:17:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625066testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:17:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625066; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:18:08 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:18:26 AM; Msg OnWorkBenchClose received... TODO; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:18:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:18:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625126testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:18:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625126] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:18:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625126testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:18:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625126; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:19:36 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:19:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:19:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625186testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:19:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625186] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:19:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625186testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:19:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625186; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:20:46 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 7:20:46 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:20:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:20:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625246testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:20:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625246] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:20:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625246testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:20:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625246; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:21:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:21:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625306testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:21:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625306] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:21:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625306testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:21:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625306; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:22:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:22:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625366testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:22:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625366] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:22:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625366testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:22:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625366; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:23:38 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x3ae015d; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:38 AM; Msg MenuOpenedByTray == FALSE; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:38 AM; Msg CheckMenuItem UNCHECKED; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:38 AM; Msg Messnger is in connected state; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:38 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x27002d3; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x24b0203; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg replace for id=32784; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg replace for id=32802; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg replace for id=32787; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg replace for id=32786; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg CNodeUpdateStatus::PerformJob(); pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceDnd; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:23:39 AM; Msg update_status sent; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:23:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:23:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625426testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:23:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625426] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:23:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625426testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:23:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625426; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:24:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:24:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625486testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:24:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625486] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:24:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625486testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:24:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625486; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:25:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:25:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625546testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:25:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625546] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:25:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625546testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:25:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625546; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:25:56 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 7:25:56 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:30 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x3ae015d; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:30 AM; Msg MenuOpenedByTray == FALSE; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:30 AM; Msg CheckMenuItem UNCHECKED; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:30 AM; Msg Messnger is in connected state; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x24b0203; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg replace for id=32784; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg replace for id=32802; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg replace for id=32787; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg replace for id=32786; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:31 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:32 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:26:32 AM; Msg CNodeUpdateStatus::PerformJob(); pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:26:32 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:26:32 AM; Msg update_status sent; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:26:32 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:26:32 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:26:32 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:26:32 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:26:32 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:26:32 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:32 AM; Msg Event found - eventID: 'updateVersion'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:32 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:32 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:26:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:26:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625606testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:26:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625606] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:26:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625606testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:26:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625606; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:27:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:27:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625666testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:27:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625666] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:27:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625666testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:27:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625666; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:28:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:28:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625726testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:28:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625726] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:28:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625726testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:28:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625726; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:29:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:29:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625786testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:29:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625786] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:29:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625786testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:29:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625786; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:30:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:30:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625846testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:30:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625846] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:30:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625846testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:30:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625846; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:31:06 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 7:31:06 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:31:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:31:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625906testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:31:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625906] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:31:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625906testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:31:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625906; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:32:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:32:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239625966testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:32:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239625966] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:32:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239625966testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:32:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239625966; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:33:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:33:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626026testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:33:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626026] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:33:51 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626026testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:33:51 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626026; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:33:51 AM; Msg Unacceptable roundtrip duration: 5 sec. Timestamp: 1239626026; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 248; Compilation date Feb 15 2009; 13.04.2009 7:34:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:34:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626086testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:34:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626086] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:34:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626086testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:34:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626086; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:35:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:35:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626146testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:35:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626146] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:35:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626146testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:35:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626146; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:36:16 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 1. Delayed: 1 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 7:36:16 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :160 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:36:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:36:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626206testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:36:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626206] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:36:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626206testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:36:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626206; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:37:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:37:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626266testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:37:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626266] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:37:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626266testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:37:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626266; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:38:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:38:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626326testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:38:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626326] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:38:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626326testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:38:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626326; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:38:56 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 1. Delayed: 1 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 7:38:56 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:39:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:39:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626386testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:39:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626386] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:39:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626386testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:39:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626386; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:40:29 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Fiore","emailActivated":false,"enableMarketingEmails":true,"firstName":"Fiore","fullName":"Fiore DeCosty","gender":"","hobbies":"","id":45365,"jabberUsername":"cb6f8df4841969b3b975ae4d777dbb5121fd9d25","lastName":"DeCosty","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577320,"leftOpen":false,"origin":{"id":5696497,"originExtraData":{"solutionId":"5643092","solutionName":"Virus & Spyware Removal (OS Service)"},"originType":"c4MeSupportPackage","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page (automatic)"},"originatedForSupportPackage":true,"packageName":"Virus & Spyware Removal (OS Service)","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page (automatic)","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":5,"minutes":40,"month":3,"nanos":632000000,"seconds":59,"time":1239626459632,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"CHOOSE4ME","workflowId":7867693}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:40:29 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Fiore","emailActivated":false,"enableMarketingEmails":true,"firstName":"Fiore","fullName":"Fiore DeCosty","gender":"","hobbies":"","id":45365,"jabberUsername":"cb6f8df4841969b3b975ae4d777dbb5121fd9d25","lastName":"DeCosty","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577320,"leftOpen":false,"origin":{"id":5696497,"originExtraData":{"solutionId":"5643092","solutionName":"Virus & Spyware Removal (OS Service)"},"originType":"c4MeSupportPackage","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page (automatic)"},"originatedForSupportPackage":true,"packageName":"Virus & Spyware Removal (OS Service)","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page (automatic)","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":5,"minutes":40,"month":3,"nanos":632000000,"seconds":59,"time":1239626459632,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"CHOOSE4ME","workflowId":7867693}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:40:29 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:29 AM; Msg Event found - eventID: 'NewCallAdded'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:29 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:29 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:29 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5577320; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:29 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:29 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:30 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:30 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:30 AM; Msg ForegroundWindow title before alert was: Rescue Technician Console - Windows Internet Explorer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:30 AM; Msg SetForegroundWindow passed ok; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:30 AM; Msg Event found - eventID: 'pageLoaded' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:30 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:32 AM; Msg Event found - eventID: 'EnterAlert' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:32 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:33 AM; Msg Event found - eventID: 'pickup' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:33 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5577320; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:33 AM; Msg CloseAlert UID= 5577320; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:33 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5577320; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:33 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:33 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:33 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:33 AM; Msg CAlertDlg::~CAlertDlg(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:40:39 AM; Msg LolLevel:0 LogArea:8192 Message: Online2; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:40:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:40:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626446testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:40:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626446] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:40:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626446testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:40:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626446; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:41:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:41:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:41:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:41:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626506testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:41:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626506] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:41:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626506testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:41:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626506; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:42:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:42:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:42:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:42:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626566testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:42:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626566] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:42:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626566testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:42:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626566; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:43:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:43:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:43:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:43:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626626testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:43:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626626] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:43:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626626testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:43:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626626; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:44:06 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 7:44:06 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:44:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:44:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:44:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:44:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626686testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:44:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626686] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:44:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626686testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:44:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626686; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:45:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:45:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:45:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:45:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626746testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:45:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626746] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:45:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626746testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:45:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626746; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:46:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:46:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:46:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:46:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626806testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:46:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626806] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:46:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626806testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:46:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626806; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:47:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:47:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:47:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:47:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626866testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:47:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626866] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:47:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626866testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:47:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626866; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:48:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:48:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:48:46 AM; Msg Actual Idle Timeout is only 0 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:48:46 AM; Msg Supporter still Active.; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:48:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:48:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626926testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:48:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626926] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:48:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626926testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:48:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626926; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:49:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:49:16 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 7:49:16 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:49:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:49:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:49:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239626986testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:49:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239626986] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:49:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239626986testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:49:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239626986; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:50:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:50:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:50:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:50:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627046testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:50:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627046] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:50:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627046testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:50:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627046; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:51:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Rose","emailActivated":false,"enableMarketingEmails":true,"firstName":"Rose","fullName":"Rose Cain","gender":"","hobbies":"","id":45366,"jabberUsername":"ccfe9ef355e3e4f054c10d233eaef6815dd09b81","lastName":"Cain","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577321,"leftOpen":false,"origin":{"id":5696500,"originExtraData":{"solutionId":"5643092","solutionName":"Virus & Spyware Removal (OS Service)"},"originType":"c4MeSupportPackage","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page (automatic)"},"originatedForSupportPackage":true,"packageName":"Virus & Spyware Removal (OS Service)","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page (automatic)","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":5,"minutes":51,"month":3,"nanos":243000000,"seconds":41,"time":1239627101243,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"CHOOSE4ME","workflowId":7867849}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Rose","emailActivated":false,"enableMarketingEmails":true,"firstName":"Rose","fullName":"Rose Cain","gender":"","hobbies":"","id":45366,"jabberUsername":"ccfe9ef355e3e4f054c10d233eaef6815dd09b81","lastName":"Cain","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577321,"leftOpen":false,"origin":{"id":5696500,"originExtraData":{"solutionId":"5643092","solutionName":"Virus & Spyware Removal (OS Service)"},"originType":"c4MeSupportPackage","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page (automatic)"},"originatedForSupportPackage":true,"packageName":"Virus & Spyware Removal (OS Service)","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page (automatic)","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":5,"minutes":51,"month":3,"nanos":243000000,"seconds":41,"time":1239627101243,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"CHOOSE4ME","workflowId":7867849}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg Event found - eventID: 'NewCallAdded'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5577321; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg ForegroundWindow title before alert was: Rescue Technician Console - Windows Internet Explorer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg SetForegroundWindow passed ok; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg Event found - eventID: 'pageLoaded' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:11 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:20 AM; Msg Event found - eventID: 'EnterAlert' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:20 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:21 AM; Msg Event found - eventID: 'pickup' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:21 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5577321; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:21 AM; Msg CloseAlert UID= 5577321; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:21 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5577321; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:21 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:21 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:21 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:21 AM; Msg CAlertDlg::~CAlertDlg(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:51:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:51:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:51:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627106testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:51:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627106] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:51:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627106testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:51:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627106; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:52:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:52:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:52:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:52:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627166testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:52:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627166] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:52:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627166testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:52:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627166; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:53:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:53:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:53:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:53:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627226testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:53:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627226] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:53:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627226testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:53:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627226; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:54:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x3ae015d; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg MenuOpenedByTray == FALSE; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg CheckMenuItem UNCHECKED; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg Messnger is in connected state; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x27002d3; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x24b0203; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg replace for id=32784; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg replace for id=32802; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg replace for id=32787; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg replace for id=32786; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:22 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:23 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:23 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:23 AM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:24 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:54:24 AM; Msg CNodeUpdateStatus::PerformJob(); pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:54:24 AM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceDnd; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:54:24 AM; Msg update_status sent; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:54:26 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 7:54:26 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:54:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:54:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:54:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627286testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:54:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627286] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:54:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627286testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:54:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627286; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:55:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:55:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:55:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:55:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627346testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:55:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627346] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:55:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627346testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:55:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627346; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:56:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:56:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:56:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:56:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627406testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:56:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627406] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:56:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627406testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:56:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627406; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:57:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:57:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:57:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:57:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627466testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:57:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627466] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:57:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627466testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:57:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627466; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:58:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:58:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:58:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:58:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627526testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:58:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627526] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:58:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627526testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:58:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627526; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:59:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:59:36 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 7:59:36 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 7:59:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:59:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:59:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627586testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:59:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627586] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 7:59:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627586testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 7:59:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627586; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:00:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:00:39 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:00:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:00:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627646testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:00:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627646] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:00:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627646testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:00:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627646; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:01:09 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:01:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:01:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:01:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627706testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:01:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627706] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:01:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627706testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:01:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627706; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:02:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:02:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:02:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:02:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627766testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:02:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627766] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:02:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627766testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:02:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627766; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:03:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:03:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:03:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:03:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627826testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:03:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627826] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:03:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627826testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:03:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627826; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:04:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:04:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:04:46 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 8:04:46 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:04:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:04:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627886testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:04:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627886] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:04:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627886testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:04:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627886; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:05:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:05:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:05:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:05:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239627946testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:05:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239627946] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:05:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239627946testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:05:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239627946; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:06:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:06:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:06:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:06:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628006testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:06:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628006] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:06:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628006testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:06:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628006; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:07:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:07:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:07:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:07:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628066testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:07:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628066] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:07:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628066testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:07:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628066; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:08:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:08:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:08:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:08:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628126testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:08:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628126] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:08:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628126testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:08:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628126; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:09:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:09:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:09:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:09:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628186testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:09:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628186] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:09:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628186testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:09:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628186; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:09:56 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 8:09:56 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:10:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:10:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:10:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:10:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628246testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:10:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628246] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:10:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628246testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:10:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628246; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:11:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:11:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:11:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:11:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628306testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:11:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628306] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:11:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628306testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:11:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628306; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:12:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x3ae015d; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg MenuOpenedByTray == FALSE; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg CheckMenuItem UNCHECKED; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg Messnger is in connected state; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x24b0203; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg replace for id=32784; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg replace for id=32802; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg replace for id=32787; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg replace for id=32786; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:25 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:26 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:26 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:26 AM; Msg COnline4CustomerDlg::CreateControlSite; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:26 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl is NULL; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:28 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: http://www.supportspace.com/support/onlineForCustomer.s2?ju=84d7b265bb782194151b898d241290105bd44a63; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:35 AM; Msg Event found - eventID: 'Online4CustomerPageSubmit'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:35 AM; Msg COnline4CustomerDlg::Online4CustomerPageSubmit.sCustomerDisplayName: Fiore; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:35 AM; Msg CDHtmlDialogEx::OnDocumentComplete. srcUrl!=m_sDestUrl. srcUrl: http://www.supportspace.com/support/onlineForCustomer.s2. m_sDestUrl: http://www.supportspace.com/support/onlineForCustomer.s2?ju=84d7b265bb782194151b898d241290105bd44a63; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:35 AM; Msg SCSupportMessengerDlg::OnOnline4CustomerSubmit; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:35 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:12:35 AM; Msg CNodeUpdateStatus::PerformJob(); pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:12:35 AM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceOnline4Customer; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:12:35 AM; Msg update_status sent; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:12:35 AM; Msg COnline4CustomerDlg::PostNcDestroy is called before delete this; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:35 AM; Msg COnline4CustomerDlg::COnline4CustomerDlg; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:35 AM; Msg COnline4CustomerDlg::PostNcDestroy is called after delete this; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:12:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:12:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:12:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628366testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:12:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628366] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:12:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628366testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:12:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628366; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Fiore","emailActivated":false,"enableMarketingEmails":true,"firstName":"Fiore","fullName":"Fiore DeCosty","gender":"","hobbies":"","id":45365,"jabberUsername":"cb6f8df4841969b3b975ae4d777dbb5121fd9d25","lastName":"DeCosty","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577322,"leftOpen":false,"origin":{"id":5696513,"originExtraData":{"searchId":"-1","searchValue":""},"originType":"searchStatic","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":6,"minutes":13,"month":3,"seconds":34,"time":1239628414532,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7868109}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Fiore","emailActivated":false,"enableMarketingEmails":true,"firstName":"Fiore","fullName":"Fiore DeCosty","gender":"","hobbies":"","id":45365,"jabberUsername":"cb6f8df4841969b3b975ae4d777dbb5121fd9d25","lastName":"DeCosty","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577322,"leftOpen":false,"origin":{"id":5696513,"originExtraData":{"searchId":"-1","searchValue":""},"originType":"searchStatic","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":6,"minutes":13,"month":3,"seconds":34,"time":1239628414532,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7868109}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg Event found - eventID: 'NewCallAdded'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5577322; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg ForegroundWindow title before alert was: Rescue Technician Console - Windows Internet Explorer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg SetForegroundWindow passed ok; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg Event found - eventID: 'pageLoaded' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:03 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:04 AM; Msg Event found - eventID: 'EnterAlert' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:04 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:05 AM; Msg Event found - eventID: 'pickup' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:05 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5577322; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:05 AM; Msg CloseAlert UID= 5577322; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:05 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5577322; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:05 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:05 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:05 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:05 AM; Msg CAlertDlg::~CAlertDlg(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x3ae015d; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg MenuOpenedByTray == FALSE; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg CheckMenuItem UNCHECKED; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg Messnger is in connected state; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x24b0203; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg replace for id=32784; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg replace for id=32802; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg replace for id=32787; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg replace for id=32786; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:06 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:07 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:07 AM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:13:07 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:13:07 AM; Msg CNodeUpdateStatus::PerformJob(); pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:13:07 AM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceDnd; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:13:07 AM; Msg update_status sent; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:13:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:13:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:13:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:13:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628426testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:13:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628426] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:13:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628426testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:13:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628426; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:14:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:14:40 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:14:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:14:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628486testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:14:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628486] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:14:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628486testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:14:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628486; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:15:06 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 8:15:06 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:15:10 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:15:41 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:15:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:15:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628546testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:15:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628546] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:15:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628546testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:15:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628546; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:16:11 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:16:41 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:16:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:16:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628606testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:16:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628606] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:16:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628606testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:16:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628606; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:17:11 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:17:41 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:17:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:17:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628666testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:17:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628666] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:17:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628666testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:17:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628666; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:18:11 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:18:41 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:18:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:18:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628726testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:18:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628726] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:18:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628726testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:18:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628726; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:19:11 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:19:41 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:19:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:19:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628786testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:19:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628786] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:19:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628786testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:19:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628786; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:20:11 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:20:16 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 8:20:16 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:20:41 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:20:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:20:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628846testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:20:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628846] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:20:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628846testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:20:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628846; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:21:11 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:21:41 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:21:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:21:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628906testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:21:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628906] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:21:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628906testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:21:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628906; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:22:11 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:22:41 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:22:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:22:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239628966testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:22:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239628966] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:22:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239628966testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:22:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239628966; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:23:11 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:23:41 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:23:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:23:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629026testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:23:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629026] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:23:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629026testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:23:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629026; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:24:11 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:24:41 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:24:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:24:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629086testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:24:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629086] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:24:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629086testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:24:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629086; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:25:11 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:25:26 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 8:25:26 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:25:41 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:25:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:25:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629146testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:25:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629146] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:25:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629146testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:25:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629146; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:26:11 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:26:25 AM; Msg OnWorkBenchClose received... TODO; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:26:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:26:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629206testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:26:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629206] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:26:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629206testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:26:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629206; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:27:35 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:27:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:27:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629266testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:27:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629266] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:27:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629266testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:27:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629266; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:28:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:28:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629326testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:28:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629326] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:28:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629326testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:28:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629326; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:29:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:29:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629386testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:29:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629386] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:29:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629386testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:29:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629386; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:30:36 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 8:30:36 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:30:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:30:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629446testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:30:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629446] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:30:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629446testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:30:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629446; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:31:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:31:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629506testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:31:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629506] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:31:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629506testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:31:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629506; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:32:22 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x3ae015d; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:22 AM; Msg MenuOpenedByTray == FALSE; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:22 AM; Msg CheckMenuItem UNCHECKED; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:22 AM; Msg Messnger is in connected state; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x24b0203; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg replace for id=32784; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg replace for id=32802; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg replace for id=32787; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg replace for id=32786; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:23 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:25 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:32:25 AM; Msg CNodeUpdateStatus::PerformJob(); pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:32:25 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:32:25 AM; Msg update_status sent; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:32:25 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:32:25 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:32:25 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:32:25 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:32:25 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:32:25 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:25 AM; Msg Event found - eventID: 'updateVersion'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:25 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:25 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:32:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:32:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629566testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:32:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629566] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:32:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629566testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:32:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629566; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:33:45 AM; Msg Actual Idle Timeout is only 0 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:33:45 AM; Msg Supporter still Active.; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:33:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:33:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629626testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:33:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629626] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:33:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629626testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:33:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629626; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:34:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:34:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629686testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:34:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629686] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:34:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629686testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:34:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629686; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Vikki","emailActivated":false,"enableMarketingEmails":true,"firstName":"Vikki","fullName":"Vikki Honkala","gender":"","hobbies":"","id":45359,"jabberUsername":"6e342964e0020f7acc850524fb68aad710499a23","lastName":"Honkala","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577314,"leftOpen":true,"origin":{"id":5696458,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":true,"state":"IN_SESSION","submissionDate":{"date":13,"day":1,"hours":4,"minutes":53,"month":3,"nanos":47000000,"seconds":29,"time":1239623609047,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7866790}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Vikki","emailActivated":false,"enableMarketingEmails":true,"firstName":"Vikki","fullName":"Vikki Honkala","gender":"","hobbies":"","id":45359,"jabberUsername":"6e342964e0020f7acc850524fb68aad710499a23","lastName":"Honkala","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577314,"leftOpen":true,"origin":{"id":5696458,"originExtraData":{},"originType":"offlineMessage","problemDescription":"You were selected from the customer's account."},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the customer's account.","resumeSession":true,"state":"IN_SESSION","submissionDate":{"date":13,"day":1,"hours":4,"minutes":53,"month":3,"nanos":47000000,"seconds":29,"time":1239623609047,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7866790}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg Event found - eventID: 'NewCallAdded'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5577314; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg ForegroundWindow title before alert was: Rescue Technician Console - Windows Internet Explorer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg SetForegroundWindow passed ok; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg Event found - eventID: 'pageLoaded' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:22 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:23 AM; Msg Event found - eventID: 'EnterAlert' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:23 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:24 AM; Msg Event found - eventID: 'pickup' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:24 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5577314; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:24 AM; Msg CloseAlert UID= 5577314; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:24 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5577314; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:24 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:24 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:24 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:24 AM; Msg CAlertDlg::~CAlertDlg(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:30 AM; Msg LolLevel:0 LogArea:8192 Message: Online2; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:35:46 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 8:35:46 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:35:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:35:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629746testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:35:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629746] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:35:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629746testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:35:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629746; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:35:59 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:36:29 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:36:37 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x3ae015d; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:37 AM; Msg MenuOpenedByTray == FALSE; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:37 AM; Msg CheckMenuItem UNCHECKED; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:37 AM; Msg Messnger is in connected state; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x24b0203; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg replace for id=32784; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg replace for id=32802; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg replace for id=32787; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg replace for id=32786; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:38 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:39 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:39 AM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:36:39 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:36:39 AM; Msg CNodeUpdateStatus::PerformJob(); pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:36:39 AM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceDnd; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:36:39 AM; Msg update_status sent; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:36:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:36:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629806testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:36:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629806] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:36:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629806testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:36:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629806; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:36:59 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:37:29 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:37:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:37:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629866testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:37:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629866] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:37:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629866testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:37:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629866; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:37:59 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:38:29 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:38:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:38:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629926testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:38:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629926] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:38:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629926testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:38:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629926; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:38:59 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:39:07 AM; Msg OnWorkBenchClose received... TODO; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:39:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:39:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239629986testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:39:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239629986] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:39:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239629986testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:39:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239629986; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:40:18 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x3ae015d; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg MenuOpenedByTray == FALSE; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg CheckMenuItem UNCHECKED; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg Messnger is in connected state; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x24b0203; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg replace for id=32784; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg replace for id=32802; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg replace for id=32787; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg replace for id=32786; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg CNodeUpdateStatus::PerformJob(); pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg update_status sent; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:40:37 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:40:38 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:40:38 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:40:38 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:38 AM; Msg Event found - eventID: 'updateVersion'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:38 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:38 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:40:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:40:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630046testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:40:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630046] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:40:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630046testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:40:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630046; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:40:56 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 8:40:56 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:41:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:41:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630106testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:41:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630106] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:41:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630106testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:41:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630106; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:42:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:42:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630166testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:42:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630166] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:42:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630166testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:42:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630166; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:43:11 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x3ae015d; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:43:11 AM; Msg MenuOpenedByTray == FALSE; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:43:11 AM; Msg CheckMenuItem UNCHECKED; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:43:11 AM; Msg Messnger is in connected state; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:43:11 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x27002d3; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:43:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:43:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630226testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:43:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630226] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:43:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630226testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:43:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630226; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:44:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:44:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630286testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:44:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630286] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:44:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630286testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:44:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630286; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x3ae015d; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg MenuOpenedByTray == FALSE; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg CheckMenuItem UNCHECKED; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg Messnger is in connected state; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x24b0203; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg replace for id=32784; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg replace for id=32802; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg replace for id=32787; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg replace for id=32786; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:19 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:20 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:20 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:20 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:20 AM; Msg draw menu item: 32787 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:45:20 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:45:20 AM; Msg CNodeUpdateStatus::PerformJob(); pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:45:20 AM; Msg LolLevel:0 LogArea:16384 Message: dndPresenceDnd; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:45:20 AM; Msg update_status sent; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:45:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:45:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630346testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:45:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630346] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:45:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630346testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:45:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630346; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:46:06 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 8:46:06 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:46:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:46:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630406testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:46:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630406] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:46:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630406testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:46:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630406; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:47:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:47:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630466testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:47:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630466] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:47:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630466testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:47:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630466; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:48:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:48:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630526testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:48:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630526] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:48:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630526testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:48:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630526; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:49:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:49:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630586testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:49:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630586] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:49:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630586testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:49:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630586; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:50:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:50:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630646testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:50:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630646] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:50:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630646testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:50:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630646; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:51:16 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 8:51:16 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:51:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:51:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630706testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:51:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630706] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:51:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630706testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:51:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630706; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:52:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:52:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630766testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:52:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630766] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:52:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630766testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:52:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630766; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:53:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:53:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630826testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:53:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630826] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:53:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630826testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:53:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630826; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:54:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:54:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630886testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:54:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630886] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:54:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630886testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:54:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630886; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:55:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:55:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239630946testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:55:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239630946] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:55:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239630946testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:55:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239630946; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:56:26 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 8:56:26 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 8:56:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:56:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631006testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:56:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631006] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:56:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631006testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:56:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631006; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:57:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:57:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631066testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:57:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631066] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:57:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631066testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:57:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631066; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:58:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:58:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631126testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:58:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631126] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:58:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631126testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:58:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631126; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:59:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:59:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631186testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:59:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631186] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 8:59:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631186testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 8:59:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631186; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:00:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:00:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631246testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:00:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631246] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:00:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631246testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:00:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631246; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:01:36 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 9:01:36 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:01:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:01:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631306testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:01:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631306] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:01:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631306testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:01:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631306; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:02:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:02:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631366testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:02:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631366] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:02:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631366testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:02:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631366; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:03:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:03:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631426testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:03:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631426] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:03:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631426testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:03:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631426; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:04:31 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x3ae015d; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:31 AM; Msg MenuOpenedByTray == FALSE; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:31 AM; Msg CheckMenuItem UNCHECKED; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:31 AM; Msg Messnger is in connected state; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x27002d3; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg CSupportMessengerDlg::OnInitMenuPopup: 0x24b0203; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg replace for id=32784; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg replace for id=32802; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg replace for id=32787; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg replace for id=32786; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32784 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32802 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32787 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg CSupportMessengerDlg::OnMeasureItem: 32786 16x16 ==> 16x16; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg draw menu item: 32787 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg draw menu item: 32786 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg draw menu item: 32784 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:32 AM; Msg draw menu item: 32802 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg draw menu item: 32802 in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg draw menu item: 32784 selected in (2,1,18,17); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg CNodeUpdateStatus::PerformJob(); pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg LolLevel:0 LogArea:16384 Message: PresenceAvailable; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg update_status sent; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg LolLevel:0 LogArea:16384 Message: getActivexVersion; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg Message sent To:[supportspace@jabber.supportspace.com] Body:[] Subject:[getActivexVersion]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg LolLevel:0 LogArea:8192 Message: update_version{"version":"13.13.2.5"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:update_version Body:{"version":"13.13.2.5"}; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: update_version; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg Event found - eventID: 'updateVersion'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg CSupportMessengerDlg::OnUpdateVersion Attribute sProductVersion: 13.13.2.5; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:33 AM; Msg CUpdateMonitor::IsUpdateRequired Update not required!; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:04:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:04:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631486testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:04:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631486] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:04:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631486testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:04:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631486; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:05:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:05:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631546testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:05:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631546] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:05:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631546testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:05:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631546; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:06:46 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 9:06:46 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:06:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:06:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631606testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:06:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631606] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:06:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631606testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:06:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631606; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:07:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:07:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631666testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:07:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631666] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:07:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631666testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:07:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631666; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:08:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:08:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631726testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:08:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631726] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:08:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631726testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:08:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631726; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:09:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:09:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631786testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:09:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631786] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:09:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631786testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:09:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631786; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:10:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:10:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631846testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:10:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631846] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:10:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631846testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:10:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631846; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:11:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:11:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631906testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:11:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631906] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:11:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631906testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:11:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631906; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:11:56 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 9:11:56 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:12:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:12:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239631966testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:12:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239631966] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:12:51 AM; Msg LolLevel:0 LogArea:8192 Message: 1239631966testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:12:51 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239631966; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:12:51 AM; Msg Unacceptable roundtrip duration: 5 sec. Timestamp: 1239631966; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 248; Compilation date Feb 15 2009; 13.04.2009 9:13:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:13:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632026testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:13:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632026] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:13:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632026testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:13:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632026; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:14:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:14:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632086testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:14:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632086] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:14:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632086testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:14:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632086; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Alex","emailActivated":false,"enableMarketingEmails":true,"firstName":"Alex","fullName":"Alex Morozov","gender":"","hobbies":"","id":45368,"jabberUsername":"6c30634731b62f2dfbc5f7715366c94f1d2084fb","lastName":"Morozov","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577340,"leftOpen":false,"origin":{"id":5696555,"originExtraData":{},"originType":"expertisePage","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":7,"minutes":16,"month":3,"seconds":17,"time":1239632177341,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7869591}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Alex","emailActivated":false,"enableMarketingEmails":true,"firstName":"Alex","fullName":"Alex Morozov","gender":"","hobbies":"","id":45368,"jabberUsername":"6c30634731b62f2dfbc5f7715366c94f1d2084fb","lastName":"Morozov","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577340,"leftOpen":false,"origin":{"id":5696555,"originExtraData":{},"originType":"expertisePage","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":7,"minutes":16,"month":3,"seconds":17,"time":1239632177341,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7869591}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg Event found - eventID: 'NewCallAdded'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5577340; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg ForegroundWindow title before alert was: Jack.N Covert Agent; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg SetForegroundWindow passed ok; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg Event found - eventID: 'pageLoaded' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632146testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632146] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632146testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:15:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632146; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:15:53 AM; Msg Event found - eventID: 'EnterAlert' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:53 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:54 AM; Msg Event found - eventID: 'pickup' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:54 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5577340; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:54 AM; Msg CloseAlert UID= 5577340; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:54 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5577340; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:54 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:54 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:54 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:15:54 AM; Msg CAlertDlg::~CAlertDlg(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:16:01 AM; Msg LolLevel:0 LogArea:8192 Message: Online2; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:16:30 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:16:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:16:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632206testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:16:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632206] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:16:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632206testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:16:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632206; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:17:00 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:17:03 AM; Msg OnWorkBenchClose received... TODO; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:17:06 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 1. Delayed: 1 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 9:17:06 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :50 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:17:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:17:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632266testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:17:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632266] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:17:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632266testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:17:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632266; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:17:56 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 1. Delayed: 1 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 9:17:56 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:18:14 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:18:45 AM; Msg Actual Idle Timeout is only 0 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:18:45 AM; Msg Supporter still Active.; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:18:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:18:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632326testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:18:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632326] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:18:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632326testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:18:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632326; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:19:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:19:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632386testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:19:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632386] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:19:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632386testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:19:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632386; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:20:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:20:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632446testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:20:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632446] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:20:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632446testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:20:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632446; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:21:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:21:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632506testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:21:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632506] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:21:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632506testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:21:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632506; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:22:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:22:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632566testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:22:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632566] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:22:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632566testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:22:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632566; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:23:06 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 9:23:06 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:23:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:23:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632626testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:23:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632626] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:23:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632626testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:23:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632626; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:24:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:24:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632686testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:24:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632686] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:24:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632686testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:24:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632686; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:25:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:25:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632746testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:25:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632746] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:25:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632746testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:25:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632746; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:26:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:26:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632806testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:26:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632806] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:26:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632806testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:26:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632806; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:27:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:27:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632866testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:27:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632866] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:27:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632866testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:27:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632866; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:28:16 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 9:28:16 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:28:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:28:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632926testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:28:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632926] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:28:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632926testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:28:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632926; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:29:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:29:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239632986testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:29:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239632986] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:29:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239632986testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:29:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239632986; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:30:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:30:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633046testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:30:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633046] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:30:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633046testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:30:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633046; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:31:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:31:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633106testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:31:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633106] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:31:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633106testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:31:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633106; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:32:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:32:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633166testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:32:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633166] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:32:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633166testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:32:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633166; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:33:26 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 9:33:26 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:33:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:33:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633226testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:33:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633226] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:33:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633226testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:33:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633226; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:34:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:34:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633286testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:34:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633286] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:34:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633286testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:34:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633286; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"luketest","emailActivated":false,"enableMarketingEmails":false,"firstName":"luketest","fullName":"luketest Tester","gender":"","hobbies":"","id":45374,"jabberUsername":"4d06af9b716b0ae70afaa3b9cd579f9aea35dc4b","lastName":"Tester","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577347,"leftOpen":false,"origin":{"id":5696575,"originExtraData":{"searchId":"-1","searchValue":""},"originType":"searchStatic","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":7,"minutes":35,"month":3,"seconds":27,"time":1239633327518,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7870147}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"luketest","emailActivated":false,"enableMarketingEmails":false,"firstName":"luketest","fullName":"luketest Tester","gender":"","hobbies":"","id":45374,"jabberUsername":"4d06af9b716b0ae70afaa3b9cd579f9aea35dc4b","lastName":"Tester","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577347,"leftOpen":false,"origin":{"id":5696575,"originExtraData":{"searchId":"-1","searchValue":""},"originType":"searchStatic","problemDescription":"You were selected from the general expert list"},"originatedForSupportPackage":false,"packageName":"","problemDescription":"You were selected from the general expert list","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":7,"minutes":35,"month":3,"seconds":27,"time":1239633327518,"timezoneOffset":420,"year":109},"supportPackageBased":false,"supportRequestSubmissionMode":"DIRECT","workflowId":7870147}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg Event found - eventID: 'NewCallAdded'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5577347; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg ForegroundWindow title before alert was: @Stan_ on #covert-agents (+sptn): Happy Easter! |http://forums.geeksquadcentral.com/viewtopic.php?t=71550; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg SetForegroundWindow passed ok; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg Event found - eventID: 'pageLoaded' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:56 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:58 AM; Msg Event found - eventID: 'EnterAlert' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:58 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:58 AM; Msg Event found - eventID: 'pickup' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:58 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5577347; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:58 AM; Msg CloseAlert UID= 5577347; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:58 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5577347; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:58 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:58 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:58 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:34:58 AM; Msg CAlertDlg::~CAlertDlg(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:35:04 AM; Msg LolLevel:0 LogArea:8192 Message: Online2; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:35:33 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:35:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:35:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633346testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:35:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633346] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:35:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633346testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:35:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633346; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:36:03 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:36:33 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:36:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:36:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633406testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:36:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633406] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:36:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633406testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:36:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633406; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:37:03 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:37:33 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:37:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:37:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633466testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:37:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633466] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:37:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633466testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:37:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633466; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:38:03 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:38:33 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:38:36 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 9:38:36 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:38:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:38:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633526testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:38:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633526] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:38:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633526testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:38:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633526; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:38:57 AM; Msg OnWorkBenchClose received... TODO; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:39:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:39:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633586testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:39:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633586] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:39:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633586testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:39:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633586; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:40:08 AM; Msg LolLevel:0 LogArea:8192 Message: ; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:40:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:40:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633646testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:40:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633646] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:40:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633646testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:40:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633646; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:41:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:41:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633706testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:41:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633706] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:41:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633706testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:41:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633706; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:42:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:42:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633766testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:42:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633766] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:42:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633766testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:42:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633766; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:43:46 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 9:43:46 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:43:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:43:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633826testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:43:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633826] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:43:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633826testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:43:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633826; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:44:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:44:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633886testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:44:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633886] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:44:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633886testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:44:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633886; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:45:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:45:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239633946testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:45:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239633946] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:45:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239633946testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:45:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239633946; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:46:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:46:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634006testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:46:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634006] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:46:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634006testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:46:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634006; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:47:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:47:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634066testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:47:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634066] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:47:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634066testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:47:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634066; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:48:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:48:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634126testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:48:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634126] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:48:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634126testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:48:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634126; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:48:56 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 9:48:56 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:49:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:49:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634186testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:49:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634186] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:49:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634186testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:49:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634186; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:50:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:50:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634246testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:50:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634246] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:50:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634246testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:50:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634246; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:51:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:51:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634306testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:51:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634306] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:51:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634306testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:51:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634306; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:52:46 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:52:46 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634366testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:52:46 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634366] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:52:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634366testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:52:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634366; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:53:45 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:53:45 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634425testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:53:45 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634425] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:53:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634425testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:53:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634425; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:54:05 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 9:54:05 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:54:45 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:54:45 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634485testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:54:45 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634485] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:54:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634485testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:54:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634485; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg LolLevel:0 LogArea:8192 Message: stargate_new_request[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Priscella","emailActivated":false,"enableMarketingEmails":true,"firstName":"Priscella","fullName":"Priscella Brown","gender":"","hobbies":"","id":45377,"jabberUsername":"0f6d733d2bf3f0c117df2000baef90d2e5b8343f","lastName":"Brown","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577351,"leftOpen":false,"origin":{"id":5696586,"originExtraData":{"solutionId":"5643092","solutionName":"Virus & Spyware Removal (OS Service)"},"originType":"solution","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page"},"originatedForSupportPackage":true,"packageName":"Virus & Spyware Removal (OS Service)","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":7,"minutes":55,"month":3,"seconds":54,"time":1239634554165,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7870523}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg New messsge. From:supportspace@jabber.supportspace.com/Smack Subject:stargate_new_request Body:[{"customer":{"country":{"countryId":0,"countryName":""},"displayUserName":"Priscella","emailActivated":false,"enableMarketingEmails":true,"firstName":"Priscella","fullName":"Priscella Brown","gender":"","hobbies":"","id":45377,"jabberUsername":"0f6d733d2bf3f0c117df2000baef90d2e5b8343f","lastName":"Brown","nickName":"","photoUri":"","postcode":"","province":null,"roles":[{"authority":"customer","description":"Customer Role","id":2,"name":"customer"}],"state":{"stateCode":"UN","stateId":0,"stateName":"Unknown"},"street":"","technicalLevel":null,"useNickname":false,"userType":"customer","website":""},"dispatched":false,"everForwarded":false,"forwarded":false,"id":5577351,"leftOpen":false,"origin":{"id":5696586,"originExtraData":{"solutionId":"5643092","solutionName":"Virus & Spyware Removal (OS Service)"},"originType":"solution","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page"},"originatedForSupportPackage":true,"packageName":"Virus & Spyware Removal (OS Service)","problemDescription":"You were selected from the Virus & Spyware Removal (OS Service) page","resumeSession":false,"state":"NEW","submissionDate":{"date":13,"day":1,"hours":7,"minutes":55,"month":3,"seconds":54,"time":1239634554165,"timezoneOffset":420,"year":109},"supportPackageBased":true,"supportRequestSubmissionMode":"DIRECT","workflowId":7870523}]; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg CSupportMessengerDlg::OnIMNewCall with subject: stargate_new_request; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg Event found - eventID: 'NewCallAdded'; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg CSupportMessengerDlg::OnRequestAdded NewCallRequest; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg CSupportMessengerDlg:OnRequestAdded IsWindowVisible FALSE show alert if settings; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute iCallUID 5577351; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg CSupportMessengerDlg::OnRequestAdded Attribute sCalls; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg CSupportMessengerDlg::OnRequestAdded FreePosition sCalls 1; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg CDHtmlDialogEx::OnDocumentComplete with m_spHtmlDoc!=NULL. szUrl: res://C:\Program%20Files\SupportSpace\Support%20Platform\SupportCenter.exe/106; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg CAlertDlgNewCall::OnPageLoaded(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg ForegroundWindow title before alert was: Rescue Technician Console - Windows Internet Explorer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg SetForegroundWindow passed ok; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg Event found - eventID: 'pageLoaded' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:22 AM; Msg CAlertDlgNewCall::OnCallBackPageLoaded and this->m_spHtmlDoc!=NULL; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:28 AM; Msg Event found - eventID: 'EnterAlert' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:28 AM; Msg CAlertDlg::OnAlertEnter. kill all timers and start mouse over timer; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:28 AM; Msg Event found - eventID: 'pickup' ; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:28 AM; Msg CAlertDlgNewCall::OnAlertPickUp Attribute iCallUID 5577351; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:28 AM; Msg CloseAlert UID= 5577351; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:28 AM; Msg CSupportMessengerDlg::CloseAlert UID= 5577351; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:28 AM; Msg CSupportMessengerDlg::CountNewCallAlerts called; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:28 AM; Msg CSupportMessengerDlg::CountNewCallAlerts iCurrentNewCallAlerts: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:28 AM; Msg CSupportMessengerDlg::OnAlertDlgNewCallPickUp UpdateTrayIcon; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:28 AM; Msg CAlertDlg::~CAlertDlg(); pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:55:34 AM; Msg LolLevel:0 LogArea:8192 Message: Online2; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:55:45 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:55:45 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634545testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:55:45 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634545] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:55:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634545testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:55:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634545; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:56:03 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:56:33 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:56:45 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:56:45 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634605testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:56:45 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634605] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:56:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634605testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:56:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634605; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:57:03 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:57:33 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:57:45 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:57:45 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634665testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:57:45 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634665] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:57:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634665testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:57:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634665; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:58:03 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:58:33 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:58:45 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:58:45 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634725testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:58:45 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634725] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:58:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634725testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:58:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634725; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:59:03 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:59:15 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 9:59:15 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 9:59:33 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:59:45 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:59:45 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634785testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:59:45 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634785] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 9:59:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634785testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 9:59:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634785; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:00:03 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:00:33 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:00:45 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 10:00:45 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634845testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 10:00:45 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634845] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 10:00:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634845testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:00:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634845; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:01:03 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:01:33 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:01:45 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 10:01:45 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634905testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 10:01:45 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634905] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 10:01:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634905testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:01:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634905; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:02:03 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:02:33 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:02:45 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 10:02:45 AM; Msg LolLevel:0 LogArea:16384 Message: 1239634965testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 10:02:45 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239634965] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 10:02:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239634965testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:02:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239634965; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:03:03 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:03:33 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:03:45 AM; Msg Actual Idle Timeout is only 24 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 10:03:45 AM; Msg Supporter still Active.; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 10:03:45 AM; Msg SendCommandToJabberServer ; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 10:03:45 AM; Msg LolLevel:0 LogArea:16384 Message: 1239635025testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 10:03:45 AM; Msg Message sent To:[84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient] Body:[1239635025] Subject:[testIMChannelQuality]; pid 3420 (SupportCenter.exe); tid 5644 (Unnamed thread); 13.04.2009 10:03:46 AM; Msg LolLevel:0 LogArea:8192 Message: 1239635025testIMChannelQuality; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:03:46 AM; Msg New messsge. From:84d7b265bb782194151b898d241290105bd44a63@jabber.supportspace.com/IMClient Subject:testIMChannelQuality Body:1239635025; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:04:03 AM; Msg LolLevel:0 LogArea:8192 Message: chat1; pid 3420 (SupportCenter.exe); tid 5936 (Unnamed thread); 13.04.2009 10:04:25 AM; Msg Acceptable connectivity - Continued. Total unacceptable msgs: 0. Delayed: 0 Never arrived: 0; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); Source file .\IMChannelQualityMonitor.cpp; Line number 161; Compilation date Feb 15 2009; 13.04.2009 10:04:25 AM; Msg Next value for timer TIMEPERIOD_FOR_MONITORING_TIMER_ID is :310 seconds; pid 3420 (SupportCenter.exe); tid 5388 (Unnamed thread); 13.04.2009 10:04:33 AM; Msg LolLevel:0 LogArea:8192 Message: